Advance directions on how to find the hotel would have been helpful.

The location was ideal. Breakfast was varied and tasty.

Stayed in May 2024

Perfect location, delicious breakfast and the best part was the thoughtful and caring staff. Excellent attention to detail. Thank you so much Ramona, George, Elena and everyone else working at this lovely hotel:) Highly recommend!

Stayed in May 2024

I like everything about this hotel

Beautiful hotel with great staff and excellent location

Stayed in April 2024

I was really happy with all aspects of the visit.

The hotel is located in the old family home of a prominent set of Venetian officials. Lovely restoration, Interesting and diverse free breakfast menu. Knowledgeable staff.

Stayed in April 2024

NOTHING

We just returned from 4 nights at the Domus Renier, a boutique hotel on the Venetian harbor in Chania. It’s a stunning hotel, dreamy views, very comfortable bed with quality bed linens, a pristine bathroom, rain head shower with handheld, and a fantastic breakfast menu made to order. I believe their greatest strength however is their exceptional customer service. The staff is incredibly welcoming and dedicated to fulfilling all of your needs as a guest. I was sad leaving, because we were honestly treated like family. Enormous respect and gratitude to charming George, who served us breakfast with a smile every morning, Ramona who couldn’t be more lovely and generous, sweet Sundy always making sure we were happy, the warm and welcoming General Manager and the hotel owner whose hospitality was exceptional. Thank you all!!! We would go back to Domus Renier without hesitation! We loved every moment of our stay 🫶

Stayed in April 2024

Nothing to fault, a fabulous location. We felt very welcome.

We were visiting Chania for our 34th wedding anniversary and chose the hotel because of the excellent reviews. We were not disappointed. The staff were incredibly kind and welcoming. We particularly appreciated the lengths they went to in order to make sure there were gluten free options available. The breakfasts were delicious with lots of choices. The view from our room was amazing. The manager Evangelia and her team are genuinely warm and helpful and informative and they made our holiday very special. Special thanks to George for meeting us at the taxi drop off on our arrival and escorting us to the hotel. We hope to return. Could not recommend more highly.

Stayed in April 2024

I guess they did us an upgrade to a bigger room with a small yard but the only problem was that the room was a bit humid but since we stayed for one night was not a big deal for us, in my opinion is something that needs to be fixed.

Very nice staff, very good breakfast.

Stayed in September 2023

Small room, loft area had no view.

Staff very helpful especially Ramona. Great view. Excellent breakfast.

Stayed in October 2023

nothing

historic building renovated to the highest quality, retaining the history. wonderful suite overlooking the harbour with attention to detail. delicious breakfast and very helpful and friendly staff. A truly memorable stay!

Stayed in October 2023

Doume Renier is a true gem in the heart of Chanda Old Port! Will definitely visit again!

Stayed in September 2023

We were on the second floor and the room was very noisy until late hours. Hard to sleep. They advertised that there was no parking onsite, but what they didn't specify is that the hotel is in a pedestrian only area and you can't even pull up to drop off luggage. It was extremely difficult to find parking in the area indicated. We got lucky after circling for a while. Fortunately, we only had carry on luggage and it was fine to walk to the hotel once we parked. For us it was worth it, but better to be forewarned.

Location and view from our window over the harbour was beautiful. Staff was very helpful. The room was small but well designed and interior decor was superior.

Stayed in September 2023

Parking is not available at the hotel due to its location.

Amazing views and service. Breakfast is always fresh and provided with a smile.

Stayed in September 2023

Beautiful hotel in an incredible old building in the perfect location

Stayed in September 2023

Excellent staff, excellent location, excellent food

Stayed in September 2023

There was nothing to fault during our stay.

Every detail in design, every detail in accommodation and every detail in interaction is exceptional, from beginning to end.

Stayed in September 2023

There wasn’t much to dislike. The only thing was that you could hear the parting going on until 2 am but it’s nothing our sound machine couldn’t fix.

It was right on the water and right in the middle of the action. The hotel was beautiful and clean! Lots of history and very friendly staff and a very tasty breakfast.

Stayed in September 2023

Breakfast begins at 8:30am. We had various excursions booked and not having access to the dining room at (say) 7:30am is not ideal. The hotel does provide a on-the-go box as a substitute…but it’s not as nice as a leisurely breakfast.

Location and friendliness of staff. Always willing to help

Stayed in August 2023

Nothing - cannot fault

Everything - perfect location, beautiful building, lovely room, staff were wonderful. Breakfast was exquisite!

Stayed in August 2023

We went on early-morning tours and they do not start breakfast until 8:30 am, so we were unable to get a meal before leaving. They did give us breakfast boxes but they didn’t really have breakfast food in them.

The bed was fabulously comfortable and they had appropriate blankets on the bed for summer making it so much easier to sleep in the hot weather. Air conditioning ran really well in house. Breakfast is fabulous. But the breakfast boxes need some review.

Stayed in August 2023

The breakfast was exceptional! I would definitely recommend staying here just for this. The staff were also incredibly friendly and amazingly helpful - from booking last minute excursions to helping us with an emergency even after check out. They were brilliant!

Stayed in August 2023

Amazing staff, very professional and accommodating. The outdoor terrace with jacuzzi was a big plus. Breakfast was awesome. On our last day, we had an early flight so we were able to check out the night before. On our way out at 4:30 am, we were pleasantly surprised by a staff member who gave us a lunch box for the road.

Stayed in August 2023

Nothing

Loved the hotel. Fabulous staff and breakfast. Good position. Nicest hotel we have stayed in Europe

Stayed in July 2023

There is nothing at all to fault

The hotel is situated in the heart of all the restaurants and a few steps to the shops. Service was exceptional and the breakfast was amazing. I highly recommend it to anyone travelling to Chania.

Stayed in July 2023

The breakfast was fabulous, the rooms were amazing, the staff were wonderful, friendly, incredibly helpful, and an asset to the hotel.

Stayed in July 2023