ARIADNIS 9, Heraklio Town, 71202, Greece
#17 of 42 hotels in Heraklio Town
Guests' ChoiceBased on 1233 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.5
Value for money
8.8
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Veronika
Slovakiawe had a good-sized room with a balcony with a partial sea view. breakfast was quite diverse.
Stayed in April 2024
Reviewed: 13 May 2024
Strydom
South AfricaShower is small.
Breakfast is great, nice room, bed super comfy, area safe and near a grocery store and laundry.
Stayed in March 2024
Reviewed: 10 May 2024
Keith
CanadaWe left early in the morning for our flight and there was no staff and the elevator was locked down meaning we had to walk down from the 5th floor
Good size room and nice view and location
Stayed in May 2024
Reviewed: 10 May 2024
David
United Statesyou could hear noise from other rooms, but wasn’t terrible. bed was pretty hard, comfy if you like that (I do, but partner doesn’t)
we had a great balcony looking out over the port to the sea and an island view. it was super clean and in a great easy location. staff was also helpful with us while everything was shut down for Easter. also a good coffee machine. there is also an elevator which was nice for us. also had water filtered you could use to fill up bottles during the day.
Stayed in May 2024
Reviewed: 8 May 2024
Pat
IrelandIt was perfect. We want to come back
Dry clean and staff lovely
Stayed in May 2024
Reviewed: 8 May 2024
Richard
United KingdomNothing really....very happy with our stay and would go again.
Great staff on reception. Lift available. Room very clean, tidy and comfortable; even had a small balcony. Good facilities, including a safe and a fridge. Breakfast was available until 10.00 and was better than expected with all sorts of hot and cold food. Less than 5 minutes walk to the centre of the city and major sights.
Stayed in April 2024
Reviewed: 5 May 2024
Jo
AustraliaNothing
We had a short stay - overnight. Arrived just before midnight and left the next day. All staff were friendly and helpful
Stayed in May 2024
Reviewed: 5 May 2024
Sraddhamani
United KingdomAll good.
Nice big room. Lovely man at reception. Lady cooked me *plain* scrambled eggs for breakfast.
Stayed in May 2024
Reviewed: 4 May 2024
Lindsay
United KingdomNothing
Very friendly and helpful staff. Really clean, nice breakfast, and close to centre.
Stayed in April 2024
Reviewed: 3 May 2024
Jasmine
SwitzerlandSpace for luggage was pretty limited
Very clean, perfect location right in the city centre, nice staff (fast replies to messages)
Stayed in May 2024
Reviewed: 3 May 2024
Ola
AustraliaExcellent location and nice, modern room with breakfast included.
Stayed in April 2024
Reviewed: 2 May 2024
Barbara
United KingdomLovely hotel in the city centre, close to the bus station, museums and restaurants. Room was spacious and had all we needed including kettle and supply of tea and coffee, iron, hair dryer. Staff was very friendly and helpful. Breakfast had wide choice of food , they also provided for me gluten free bread as requested. Heraklion is beautiful city and close to Knossos palace. Very good value for money.
Stayed in May 2024
Reviewed: 30 April 2024
Katarzyna
PolandEverything was perfect!
Stayed in April 2024
Reviewed: 28 April 2024
Angeliki
GreeceNothing
Very clean, great staff, cozy atmosphere, felt like home!
Stayed in April 2024
Reviewed: 24 April 2024
Gregory
United StatesThe day staff on 4/24 went above and beyond and helped me arrange the car rental to be delivered to the hotel. It was the more daunting aspect of my trip and with their help it became the easiest. I couldn't ask for better customer service and I hope the staff are commended for their assistance!
Stayed in April 2024
Reviewed: 24 April 2024
Drew
United StatesNothing
Clean and central to city center and port, staff were friendly and very helpful
Stayed in April 2024
Reviewed: 21 April 2024
Shaul
IsraelThe bed was a bit loos, need som grenery in the bulcony
The breakfast was delouse, all was very fresh. Good variety of vegetables and fruit.
Stayed in April 2024
Reviewed: 21 April 2024
Genevieve
BelgiumHelpful staff, excellent breakfast with many options, close walking distance to museums and restaurants, clean and comfortable room
Stayed in April 2024
Reviewed: 20 April 2024
Tracy
United KingdomMattress was way too soft
Staff were excellent. Room beautiful with sea view. Breakfast buffet decent. Location superb.
Stayed in April 2024
Reviewed: 19 April 2024
Hazel
United KingdomNothing,
Had a lovey room , breakfast was exceptional and so where the staff always friendly and very helpful,have bean there several times before and will go back again.
Stayed in April 2024
Reviewed: 19 April 2024
Zuzanna
NetherlandsAmazing breakfast, nice location, helpful employees. Next to the hotel you can find good restaurant with superb food.
Stayed in February 2024
Reviewed: 17 April 2024
Valiei
Czech RepublicAmazing staff, the location was perfect- so close to everything! Breakfasts were good and many choices in a nice place and they let us leave our bags there after check out when our flight was in the evening!
Stayed in April 2024
Reviewed: 16 April 2024
Ferenc
HungaryVery soft mattress,
Location, cleanness, staff, breakfast, quiet,
Stayed in April 2024
Reviewed: 14 April 2024
Kaushik
IndiaThe location was great. The port, bus stand and the city centre were well within walking distance. The rooms were quite big and spacious and of modern decor . The breakfast was good .
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content