Parodos 4i Kallinikou Sarpaki 40, Chania Town, 73132, Greece
#25 of 132 hotels in Chania Town
Guests' ChoiceBased on 222 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.7
Facilities
9.3
Staff
9.8
Value for money
9.0
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Julie
United StatesFREE BREAKFAST WITH STAY. LOCATION WAS PERFECT AND THE ROOM WAS LARGE AND COMFORTABLE. THE JACUZZI ON THE ROOFTOP WAS A BONUS.
Stayed in May 2024
Reviewed: 10 May 2024
Garoppo
United StatesThe room was so nice, and the rooftop balcony was gorgeous and provided an amazing view of the city. The interior of the room was modern and comfortable. The staff was top notch and the attached restaurant was delicious.
Stayed in May 2024
Reviewed: 9 May 2024
Heather
United StatesEverything about this hotel is amazing - the staff- the food and the cleanliness - the staff went over and beyond expectations - centrally located! We will go back and refer others!
Stayed in May 2024
Reviewed: 9 May 2024
Joseph
United KingdomPool was a bit cold for May (room temperature).
Beautiful room, comfortable bed, good facilities. Everything clean. Staff were exceptional - very friendly, helpful and attentive. Good recommendations that all lived up to the billing.
Stayed in May 2024
Reviewed: 2 May 2024
Caroline
SpainGreat staff, service and rooms
Stayed in April 2024
Reviewed: 1 May 2024
Gabriel
Netherlandsnothing to mention at this point. the staff was great. the brekfast while nice, could be faster. the menu is as per request, but this can cause delays if by coincidence all the rooms come down at the same time. we had a hard time to get a table as the staff was short.
breakfast was amazing. the room with a modern design, plenty of space and comfort. the roothtop is magnificent and we were lucky with the perfect weather at this time of the year.
Stayed in April 2024
Reviewed: 1 May 2024
Rohit
NorwayProblem with toilet piping.
Great location and authentic experience
Stayed in April 2024
Reviewed: 27 April 2024
Tom
United KingdomI mean, I would have to be nitpicking, but the breakfast was just fine. Don't get me wrong, we just prefer buffet more than plates that you order. The shower, for some reason, did not drain when switched on, then when the shower head was off, it started draining. Not a big issue, just a bit of water on the floor that we had to wipe after.
The hotel is very stylish with all the stone The location is perfect - very close to harbour. Even though there was no parking, Sifaka street is very close, so you can pull up literally like 10m from the hotel. The staff is very helpful and professional We had a room with a roof jacuzzi, and it was splendid
Stayed in April 2024
Reviewed: 15 April 2024
Xavier
BelgiumN/A
The renovations done to the momastery are stunning. Keeping old elements in their rightful state, combining them with contemporary elements. The staff was very friendly and very helpful in all our requests. It's very well located in the old town in walking distance of the port. The rooftop view of our room is absolutely stunning, with a clear view on the white mountains.
Stayed in April 2024
Reviewed: 26 March 2024
Weixin
United KingdomThe hot tub on the terrace is a bit worn out and not well cleaned.
Very atmospheric and great service. Good central old town location. The restaurant serves very good breakfast and dinner.
Stayed in March 2024
Reviewed: 30 October 2023
Rosalind
SwitzerlandA small point for noise sensitive people - choose a room in the main part of the hotel - not in the opposite building - it overlooks a busy street with bars that don't close until 5am. Although the windows are double glazed you can still hear music and loud voices.
Everything was exceptional: the room decor, the facilities, the cleanliness, the customer service in the restaurant and the breakfast is amazing!
Stayed in October 2023
Reviewed: 25 October 2023
James
United StatesI can't rave enough about this place. Superb location, two minutes walk from the central square and harbor, yet quiet with no traffic. The room was spacious and had more amenities than could put to good use. Super comfortable and clean. The staff is gracious and helpful. The "free breakfast" doesn't begin to describe the wonderful meal to get you through the whole day. We went in October, when the crowds were down, the sun was just right, and the price was far below the tourist season.
Stayed in October 2023
Reviewed: 14 October 2023
Jan
LuxembourgBeautiful hotel with very nice staff and great room.
Stayed in September 2023
Reviewed: 14 October 2023
Alexander
GermanyA little bit noisy if you have your room towards the restaurant terrace
Very nice hotel in the middle of the old town close to the harbour
Stayed in October 2023
Reviewed: 11 October 2023
Todd
United StatesThe sink area needed better lighting and larger mirror for getting ready. Would have liked some floor lamps for a softer feel in the room
It was unique with the visible ruins! Service was good. Enjoyed the fresh juice and basket of bakery items at breakfast! Was very nice to have a tote and towels provided to take to the beach.
Stayed in October 2023
Reviewed: 11 October 2023
Jonathan
AustraliaAdd a sign in the bathroom to remind guests that you cannot put toilet paper in the toilet.
Fantastic service throughout. The restaurant and included breakfast was excellent! The staff are outstanding, particularly Stella, Costa, and Stephania (from restaurant).
Stayed in September 2023
Reviewed: 7 October 2023
Sharon
AustraliaBathtub and shower(hand held) needed a glass to separate from the bed area as so easy to splash everywhere. Esp it had a bench seat to place clothes but u can't stop the water flying everywhere. Bathmat too tiny so unknowingly when u splatter water onto the concrete and someone walks past or u do so after u literally fly up slipping.
The porter was the nicest man. He is the tall man and always smiling and helpful. All staff are helpful. Design within a heritage building amazing The 1hr complimentary use of the Hamman/spa was amazing if only it was heated. Love our room with a decking and outdoor jacuzzi. Beautiful large bathtub however the only way to have a minimal splash shower was to sit like a baby in a tub. 😆
Stayed in September 2023
Reviewed: 23 September 2023
Richard
United KingdomHot tub on the roof terrace, beautiful room, very helpful staff, great location, nice courtyard restaurant on site
Stayed in September 2023
Reviewed: 23 September 2023
Simon
United KingdomNo kettle to make tea. Only fridge was the minibar which you couldn't put your own bottles in.
Great location. Modern, stylish, rooms quiet & cool. Staff very helpful.
Stayed in September 2023
Reviewed: 22 September 2023
Nikos
GreeceRoom, staff. location
Stayed in August 2023
Reviewed: 13 September 2023
Sharon
AustraliaUnderstanding that it is a historical old town and narrow roads but I feel the hotel could have prepared guests better especially when we were trying.to find a space to unload the luggages. I am surprised that there is no parking bay to unload the luggages. It was very stressful being honked by trucks and cars when we were trying to unload all four passengers luggages. Fortunately in desperation I called the hotel as we could not even see where it actually was and they sent down our helpful porter. The bath tub inside the room was just amazing but if I can suggest that there needs to be a glass separator between the bed and the bathtub to stop the water splashing out if you are standing and trying to have a shower. There should also be a provision of a large bath mat at the base of the steps as my husb who is very tall did his best to sit inside the bathtub to have a shower . He was trying to avoid splashing water into the bed side but instead all the water was splashing toward the walk in robe and I came along and did a ballet split as I could not see the wet floor. However despite this I really love the architecture and the interior design.
The detail given to the restoration of the historical site. The spa time of 1 hour that was included was amazing although the water could have been a little warmer.. Having an upper floor room and the hot tub on the decking. It was amazing! Having breakfast in the courtyard felt like we were ion set of a movie. The kind and helpful porter/concierge. We fell in love with chania.
Stayed in September 2023
Reviewed: 12 September 2023
Maël
United KingdomWish I've had stay more
Everything's exceptional. The room, the style, the restaurant. Above all, it's the employees who are amazing. Very friendly, dedicated and efficient.
Stayed in September 2023
Reviewed: 8 September 2023
Martin
United StatesDifficulty to get a parking place
Overall quality, original structure in the middle of the old city
Stayed in September 2023
Reviewed: 28 August 2023
Barbara
United StatesI mentioned that above
The staff was incredible, you could not ask for better. Our room, 102 has a step up to the bathroom area. I tripped several times and so did my husband. There should be something showing you that step. Also there was a light out in the stairwell going down to the lobby. It was scary because you could not see the stairs well at the bend. The breakfast was the best of any hotel I have stayed in in the world. The ladies in the dining room are delightful. I can’t wait to come back to Crete to stay in The Monestary again (but in room 103). Wonderful stay!
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content