Breakfast was incredible. They had so many delicious options and the spread was my favorite part of the hotel. Its location downtown made it easy to walk to the port, shops, and the bus station.

Stayed in May 2024

Amazing breakfast!

Stayed in May 2024

Poor ventilation at the WC in the room

Very nice and helpful staff and good breakfast.

Stayed in May 2024

Bath lighting is not great. Shower did not have a proper curb so water runs under the enclosure. Not horrible but annoying.

Location is great for old town and accessible by car. They have a parking spot in front to let you unload and check in. Also a deal with a close by garage for parking. Clean hotel nice staff, rooms were tidy with a nice garden view balcony. 10 minute walk from port terminal and rental cars. Very nice beds and lift is big. For a one or 2 night stay I would recommend.

Stayed in May 2024

The restaurant was not impressive

We had a big room!

Stayed in May 2024

It's an "eco green" hotel but it has plastic olive trees in the foyer. The view from my room was directly onto another set of buildings and peoples' residences.

Staff at front desk extremely helpful and communicated very clearly. Great assistance and very helpful.

Stayed in May 2024

Good location, room is clean and modern. All right.

Stayed in May 2024

All was fine

Clean, modern hotel. Good size room and bathroom. Excellent breakfast. Very helpful staff.

Stayed in April 2024

The pillows could be a bit more comfortable.

Great location, very comfortable beds and welcoming staff. Very clean and nice bathrooms. Good cocktails in the bar. The central parking is very close to the hotel and you have better price, because you are a guest of the hotel.

Stayed in April 2024

We had an issue with access cards and then we got a 🔑 but the 🔋 supply in the room didn't work for the TV and the hair dryer

Easy access Easy stay friendly staff

Stayed in March 2024

The fridge in the room was unregulated, and the apples and yogurt I bought were frozen solid after a night. Do not expect a modern hotel. The premises look a little outdated; there are red buttons in the room to signal "do not disturb" that seem to come from a 70s Star Wars movie. It is not really bad, just looks outdated.

I went to Crete in January for two days to visit the archaeological museum and the Knossos Palace. The location of the hotel is perfect. There is a public bus from Heraklion airport to a stop that is a short walking distance from the hotel. Quite close to this stop, there is another bus stop from where you can take a bus to Knossos Palace. All these bus rides were short (maybe 20-30 minutes) and cheap. The archaeological Museum (2-3 hours is enough) is really close (walking distance) to the hotel. You can walk to see the sea. There are hundreds of restaurants and stores nearby that are very busy even on a winter sunny day. However, in front of the hotel, there is a plaza with a few restaurants around it that was very quiet during my visit in January. There is a nice grocery store 200 meters from the hotel. The room was of a nice size with a large window opening to the plaza. The queen bed was comfy. There is a small fridge in the room. The electronic safe is large enough for laptops. I liked the breakfast service with good options, including a good variety of Greek spoon sweets (made of grapes, oranges, and other ingredients). I needed to depart quite early, and they offered me a breakfast box. The reception gave me a map during check-in.

Stayed in January 2024

Location and facilities are excellent. Breakfast is very good. The staff are kind and helpful.

Stayed in January 2024

Only small drawback a shower with big window and an inside curtain is not a very good solution

Very nice fresh rooms, good breakfast and a nice location, friendly people at the reception helping us with good suggestions.

Stayed in October 2023

The room and the location.

Stayed in October 2023

This hotel is very close to the Archaeological Museum and City center and within walking distance to the Venetian castle and Historical museum. It's also close to pickup point for guided tours from TripAdvsior for GetYourGuides. Staff is extremely helpful and they also offer meal voucher for different restaurants.

Stayed in October 2023

The location is really good. Staff very helpful in delivering a ups package. Clean and quiet despite the central location. Great breakfast buffet with cretan specialties.

Stayed in November 2023

Very good room and rich breakfst

Stayed in November 2023

Nothing

The. hotel is in a great location close to the museum and within walking distance of all the sites in the core area and fronting on a nice square for some green space and places to eat, right outside the main entrance. We chose a room with a patio so we could sit outside and enjoy a glass of wine in the comfort of our own space. Breakfasts were outstanding.

Stayed in October 2023

Not cretan original breakfast, we missed sfakiani pita.. Parking is a bit messy. Complicated elevator system.

Spotless. Fantastic service. Beautiful rooms. Very close to the centre. Full extra breafast.

Stayed in August 2023

The layout of the rooms is odd. Its weird there isn't a dedicated bathroom. The shower is on the complete opposite side of the bed room from the sink. All the shapes and designs are very abstract as well.

The hotel was great value for the money based on the location being extremely close to the city center. It was also close to the port so we were easily able to walk there to make our boat in the morning. I also really like the electronic do not disturb monitor inside our room instead of having to use a hang tag. The room was also clean and tidy. We didn't spend much time at the hotel or eat there so I can't say much else.

Stayed in October 2023

Hotel’s location is perfect. We arrived after midnight and staff was very helpful.

Stayed in October 2023

Great stay, for me location is spot on. Rooms very comfortable. I don't understand the comments on here about shower being located in a strange part of the room and separate from toilet and sink. First of all the shower cubicle is huge plenty of space to shower and dry yourself in there. Water pressure spot on. The toilet is in a separate little room so actually more hygienic.

Stayed in October 2023

No room guides as room service listed on web but didn't see evidence in person

Hotel was clean and comfortable. Very good location the staff were very friendly. Lovely shower and bathroom tea and coffee services in the room were great.

Stayed in October 2023

Good comfortable room. Very good location on a large square with garden and plenty of bars and restaurants. Ideally located for museum and bus station.

Stayed in October 2023