Skip to main content
  1. Hotel reviews homepage
  2. Croatia hotel reviews
  3. Dubrovnik-Neretva County hotel reviews
  4. Dubrovnik hotel reviews
  5. Reviews of Royal Neptun Hotel

Reviews of Royal Neptun Hotel 4 stars

Kardinala Stepinca 31, Lapad, 20000 Dubrovnik, Croatia

#13 of 58 hotels in Dubrovnik

Guests' Choice

Review score

Based on 1879 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.3

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 27 May 2024

    10
    The resort exceeded our expectations!
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted via mobile

    None

    Breakfast had excellent choices!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Gorgeous hotel, will be back!
    • Leisure trip
    • Couple
    • Luxury Sea View Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The breakfast buffet was cold. The food was tasty but cold scrambled eggs and beans would be a lot nicer if hot!

    Stunning hotel. Really comfy / big bed, lovely big bathroom and shower. View of the sea was stunning! I did love the omelettes at breakfast, which were made up fresh in front of you. Location was amazing - loved the walk along the promenade into Lapad. Really relaxing stay!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Panoramic Sea View Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Early in the season not all pools are set with chairs and umbrellas

    Easy bus to old town and away from the chaos of old town

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    A gorgeous place in a beautiful part of the world
    • Leisure trip
    • Couple
    • Classic Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    It’s a beautiful place with some gorgeous facilities.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Very enjoyable stay.
    • Leisure trip
    • Couple
    • Luxury Sea View Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Nothing really

    Clean and very nice staff. Excellent.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Excellent stay!
    • Leisure trip
    • Group
    • Sea View Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was delicious. staff really kind and rooms were amazing.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxury Sea View Room with Balcony
    • Stayed 7 nights

    Very crowded at breakfast If you are non-smoker, and your neighbours enjoy smoking on their balcony, it is not the nicest experience. Hotel does not provide breakfast bag in case you have very early trips ( typically hotels of this level do).

    Nice relaxing area, big and clean room, beautiful sea view, friendly staff.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    A very good hotel with a fantastic ocean view
    • Leisure trip
    • Couple
    • Luxury Sea View Room with Balcony
    • Stayed 3 nights

    The breakfast was superb and the sea view from my room was magnificent. We enjoy the restaurants and the pools

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Wonderful week in Dubrovnik.
    • Leisure trip
    • Couple
    • Sea View Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The room had an electronic blind, unfortunately did not fit flush to the window so did not block out the light. It was also noisy as the patio door did not stop all of the breeze/wind & the blind kept hitting the sides.

    Perfect location on Lapad, wonderful views. We had a sea view but this was a side room, would have loved front facing. A great base for walking & there is a regular bus service. The Royal resort has everything you need & is close to many bars/restaurants. The buffet breakfast offered lots of choice, you just need to relax & be patient as long queue for eggs/omelettes & also for hot drinks.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Good, but the beach is misleading
    • Leisure trip
    • Couple
    • Luxury Sea View Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The way the hotel looks, as if it is a beach resort! No direct beach access. From the hotel you can only get to the cliffs of the beach. It’s full of rocks! Had to walk 25 min to get to a beach from the hotel

    Nice modern rooms! Very nice breakfast

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Excellent buffet breakfast

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Best hotel in Dubrovnik
    • Leisure trip
    • Solo traveller
    • Classic Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    My favourite hotel in Dubrovnik. Amazing breakfast, very stylish and luxury rooms, excellent breakfast … and correct prices out of season

    Stayed in February 2024

  • Reviewed: 22 May 2024

    10
    A Tranquil Stay with Stunning Views
    • Leisure trip
    • Couple
    • Luxury Sea View Room with Balcony
    • Stayed 3 nights

    The hotel is part of a larger complex with interconnected buildings, which made it confusing to find the correct level for exiting, entering, or reaching the reception area. The day before we checked out, our key cards stopped working, and I had to ask reception to reboot them. I was disappointed that we did not receive an apology for their error.

    The hotel was in an amazing location with an incredible view of the Adriatic Sea. I appreciated that we chose not to stay in the old city. Situated in Lapad, this hotel is peaceful, with a charming walkway along the beach. We had a superior sea view room that was worth the money. It was modern and spacious, with a large balcony facing the sea and we could watch the lovely sunsets. We also enjoyed the rooftop pool area, which was very private. Additionally, there were several pools on the hotel premises. Breakfast was served in the Royal Terrace restaurant located on the exterior of the hotel. There were numerous options, and seating was available indoors and outdoors on the veranda.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Luxury Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    More tea coffee and milk needed.

    Lovely big room and bathroom.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Panoramic Sea View Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Not enough tea bags and milk in room not everyone likes coffee

    Loved the views and restaurant food was excellent 😍

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Classic Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Nothing it was great

    Excellent location, reasonably priced.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Premium Room with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Great location close to old town, but in its own peace with raw and beautiful nature. Clean rooms, exceptional view from balcony. Breakfast had multiple options.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Incredible
    • Leisure trip
    • People with friends
    • Sea View Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It was very quiet as it's off season but this suited us, however a few of the bars were closed.

    The service here was fantastic. We were upgraded to a 5 star suite because the resort was quiet and the room was incredible. Staff were lovely, had one issue that was rectified immediately. They even gave me complimentary birthday prosecco a very nice touch!

    Stayed in April 2024

  • Reviewed: 19 May 2024

    10
    Beautiful hotel complex a short bus ride to the old town. Wonderful facilities and gorgeous views.
    • Leisure trip
    • Couple
    • Classic Room with Balcony
    • Stayed 2 nights

    Everything was lovely.

    Everyone was so friendly. The breakfast was amazing and views beautiful. Weather was too cool for outdoor dining, but we loved the restaurant options.

    Stayed in April 2024

  • Reviewed: 19 May 2024

    10
    It was absolutely fabulous.
    • Leisure trip
    • Couple
    • Sea View Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Just the number of people in such a big restaurant.

    Location was lovely. Had a fabulous room overlooking the sea. Breakfast was amazing, even queuing for the coffee machines was ok because of the view.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    A fabulous hotel, ideal location with great staff for a reasonable price
    • Leisure trip
    • Couple
    • Sea View Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The only criticism… After checking out of room Needed use of spa shower area… Very small with literally nowhere to hang clothes or sit! For a hotel of this size and calibre: very disappointing

    Fabulous hotel part of Royal Hotels Group. Located on brilliant pedestrian walkway… Perfect for a stroll into Lapad… Lovely staff: great room: perfect breakfast: good location ( away from hustle and bustle of Dubrovnik) But just a 30 mins ride on no 6 bus to Old Town. Views out to sea: amazing! Can’t wait to return!

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Great place, Great services
    • Leisure trip
    • Group
    • Luxury Sea View Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    I would stay there again without thinking twice
    • Leisure trip
    • Group
    • Classic Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    For us everything was fine

    Breakfast was outstanding!

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Classic Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    We had two days without adequate hot water for showers. Staff made every effort to fix it. Hot showers were available next to indoor pool. We were given drink vouchers as an apology.

    Location, restaurants, indoor pool, day trip to Mostar booked through hotel tour desk, easy access to local bus service,

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: