The resort really lived up to our expectations. Great room, we had a Suite with direct access to the lagoon. The suite was great and spacious. Room number 4101, a corner room with much privacy and a lovely lagoon access, also with much privacy. Recommend it! Breakfast from a meny was tasteful with many options.Dinner at the Fishermen's was superb. Recommend Fresh Lobster and the Seafood plate with Oysters. No trouble to find nice sun beds. Please notice that Andaz is a "child friendly" resort, and I can assure you, there are quite a lot of them! The hotel is very clear about this so this would not come as any surprise when booking. But do not worry. We stayed as a couple without kids and did never find that the kids and noice where of any problem. The area is so large with many spots and there is always place to find a nice restful place. So do not worry if you travel without kids. Maybe the best place to stay in Sanur.

Stayed in May 2024

Environment and the staff , the breakfast

Stayed in April 2024

The water from the tap had a bad smell. It was the same smell as the koi ponds. The smell lingered on my skin after soaking in the bathtub.

Breakfast was awesome for the quality of food provided!

Stayed in May 2024

Very nice, quite , amazing and beautiful hotel. Who loves quite kind of vacay, relaxing. Very tasty restaurant and great staff!

Stayed in May 2024

Nothing

Amazing Amazing Amazing - Everything was perfect.

Stayed in February 2024

The only thing we struggled with was the so called “couch” in the room. We checked in with two 5 year old kids under the understanding that there will be a double bed and a fold out couch. The couch was just a “love seat” for one and it was impossible to put a child on it. The hotel was generous enough to give us one additional fold out bed for free, but it still meant that we had to have one child with us in the bed. So, my only suggestion would be to have a proper fold out couch that turns into a double bed. The room is spacious enough to accommodate that. It will make a world of difference for families traveling with small (but not babies) children.

The property was beautifully designed and spacious with gorgeous courtyard, swimming pools and access to the beach. Breakfast was amazing and we loved that it was served a la cart instead of buffet with no food wasted and always served freshly made.

Stayed in April 2024

Liked everything about the hotel! The hospitality and service are excellent. Stayed in beach villa, very well equipped, nice swimming pool area, direct exit to the beach. Two separate bedrooms, with a bathroom, shower and outdoor showers. The food in restaurants is very delicious. The Spa is nice and very cosy. When I needed medical help it was quick and well organized directly in the villa.

Stayed in April 2024

Wonderful, very kind staff, not too many people.

Stayed in April 2024

Very less options in breakfast for vegans & vegetarians who don't eat eggs.

Kids Club, Beachfront property, Free Coffee All day, Large Rooms & Bathrooms

Stayed in March 2024

Sea was bot as I expected

Very Spacious. Felt like guest/king not a customer.

Stayed in April 2024

Our room smelt a little bit damp and musty. But was otherwise spotlessly clean.

Incredibly stylish and beautifully located we particularly loved the à la carte breakfast and the three pools.

Stayed in March 2024

Clean, modern and beautifully presented property Staff were great - not trying too hard Spacious comfortable room Great facilities Great food and wide variety - breakfast was 😍 Prime location for things to do and off site food and drink

Stayed in March 2024

Overall very good. Excellent food overall!

Stayed in March 2024

Lunch/dinner menu is overshadowed by the breakfast which is excellent. Price of wine is scary

Location, breakfast and staff was excellent. Exceptionally clean, very nice pool and facilities. Will be going back. Photos don't do the place justice. Looks even better in practice.

Stayed in March 2024

All great

Stayed in March 2024

spa room was excellent Love it

Stayed in January 2024

Nothing.

Amazing service. Great facilities and very clean. It's simply amazing. Would definitely come back.

Stayed in February 2024

Some of the room details seemed a little "dated" already, despite being quite new. The showers especially. The beds were firmer than I expected which isn't entirely bad.

This was the most beautiful facility I have ever seen. The staff were incredible. I left all my valuables in the safe, and the staff went above and beyond to document them and get them back to me. I am so impressed and grateful. The breakfast was phenomenal also.

Stayed in February 2024

Upgrade amount was expensive. We did t get Accor point cos we booked through booking.com so that was annoying

We paid for an upgrade and we had a pool access suite. The room was amazing pool was in the sun most of the day which we loved as water was warm. Close to all in Sanur. Breakfast was also fantastic. So much to choose from and you could have as much as you like if anything. Staff were so friendly and looked after you well.

Stayed in January 2024

Great location and wonderful feel

Stayed in January 2024

Great location

Stayed in January 2024

Nothing

We loved everything about The Andaz from the rooms to the pools to the location. Cant wait to go back again one day.

Stayed in January 2024

Breakfast was amazing. Location was perfect. Service from staff was exceptional.

Stayed in January 2024

New

Stayed in January 2024