Jalan Danau Tamblingan 89,, 80228 Sanur, Indonesia
#18 of 102 hotels in Sanur
Guests' ChoiceBased on 1218 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.1
Staff
9.4
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 27 May 2024
Paul
AustraliaWould like to see hand sanitiser available to guests at each restaurant.
The pool, the food and the room were exceptional. Great location with nearby warungs, money changers, laundry, and shops.
Stayed in May 2024
Reviewed: 26 May 2024
Kerrie
AustraliaNil
Everything we needed
Stayed in May 2024
Reviewed: 25 May 2024
Biliana
GermanyNone
Excellent breakfast, enough sun beds and shade, very nice gardens and pool,, helpful staff. Enjoyable stay!
Stayed in May 2024
Reviewed: 25 May 2024
Leanne
AustraliaBeds were a bit uncomfortable.
Breakfast was fabulous and the location excellent. The staff were also wonderful
Stayed in May 2024
Reviewed: 22 May 2024
Sheryl
AustraliaBeautiful hotel. We had a lovely stay.
Stayed in May 2024
Reviewed: 20 May 2024
Michael
South AfricaAll good
The grounds and pool area were great.
Stayed in May 2024
Reviewed: 20 May 2024
Alan
ThailandVery good
Stayed in May 2024
Reviewed: 17 May 2024
Deborah
AustraliaNa
It’s a gorgeous property with everything you could need, the gardens are perfectly maintained and add to the tropical environment.
Stayed in May 2024
Reviewed: 16 May 2024
Rene
NetherlandsDistance to our room
Location and service
Stayed in May 2024
Reviewed: 16 May 2024
Rohit
New Zealandvery nice
Stayed in May 2024
Reviewed: 15 May 2024
Jahanavi
IndiaService in the rooms was a bit slow -maybe because of the size of the hotel.
Beautiful property - sprawling with lots of green areas. Pool side restaurant is right at the beach and was lovely to sit at in the evenings. Front Desk staff was very polite and helpful. Had a great experience and will definitely come back if given an opportunity!
Stayed in May 2024
Reviewed: 15 May 2024
Captain
United KingdomThe location was excellent and it was everything we wanted for a short break. The hotel staff were amazing, always had a smile on their faces and always very polite. The hotel arrange a very nice flower display for our wedding anniversary, which was very much appreciated. I could not fault this short stay at this amazing hotel, we totally enjoyed ourselves and plan to return again in the future.
Stayed in May 2024
Reviewed: 14 May 2024
Taylah
AustraliaHonestly nothing!
This hotel is amazing - the gardens are absolutely incredible, traditional style rooms that have a modern take, right on the beach, great restaurants, it feels like a complete oasis but you are still so close to everything in Sanur. I was also given a complimentary upgrade to a suite and it was just perfect.
Stayed in May 2024
Reviewed: 14 May 2024
Kerry
AustraliaI’m glad we were in the closest building to the facilities otherwise it would be a bit of a hike to the restaurant and pool.
Great location, one of the best buffet breakfasts I have ever seen. The pools and and gardens of the hotel were absolutely gorgeous. The room was in complete darkness at night which is excellent for me. We loved the Pizzeria restaurant. Gorgeous food and ambiance. We were upgraded to the next level, even though we had a good deal price wise. It was also my husbands birthday and they decorated the bed and left the most delicious pandan coconut cake without asking. Thank you Hyatt
Stayed in May 2024
Reviewed: 13 May 2024
Tim
GermanyGreat property, lots to see. Pools are very nice, food is good. Enough space at the pool.
Stayed in May 2024
Reviewed: 13 May 2024
Irma
United StatesThe toilet was right by the entrance of the room. The shower and the soaking tub were around the corner of the room on the side of the bed. It was a very strange and confusing layout.
Breakfast was excellent as it offered many options. Asian and western style options. A lot of fresh fruit and juices and pastries. A lot of the food was kept in refrigerators to keep it fresh and free of bugs. The grounds and the swimming pools were kept in very good condition, and everything was very clean.
Stayed in May 2024
Reviewed: 13 May 2024
Joanne
AustraliaThe location was fantastic, very clean and comfortable, very quiet and the breakfast was fantastic and the staff were just beautiful. We felt very welcomed.
Stayed in May 2024
Reviewed: 9 May 2024
Ray
AustraliaOn arrival reception asked if I was happy for room in Bogainvilia complex - when I asked how far he said 100 metres from lobby. It turned out to be the furtherest complex from pools, restaurants, etc and as I have heart, lung and a bad knee I found the walking to facilities taxing. I would have preferred an honest answer so I could have chosen a closer room. Our only criticism
Facilities, pool area was great. Service fantastic
Stayed in May 2024
Reviewed: 9 May 2024
Mira
AustraliaGreat architecture, garden, location, wonderful staff, proximity to the beach…
Stayed in May 2024
Reviewed: 8 May 2024
Caroline
United KingdomThe roof on my balcony fell in on top of me
Beautiful, helpful staff
Stayed in May 2024
Reviewed: 6 May 2024
Jean-baptiste
CambodiaThe room in the ground floor was a bit dark
It’s big and you can enjoy the beach, the gardens, restaurants, the gym and spa.
Stayed in April 2024
Reviewed: 5 May 2024
David
United KingdomObtains coffee a little slow sometimes
Great selection for breakfast, location is super nice
Stayed in March 2024
Reviewed: 5 May 2024
Sue
AustraliaNothing
I loved it all.. The Staff, The Facilities, The Food, and best of all the Pool.
Stayed in May 2024
Reviewed: 4 May 2024
David
AustraliaNothing really
Facilities staff and food was all great. The adults pool and allowing us to use the spa was fantastic and gave us a much needed break and relaxation.
Stayed in April 2024
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