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  5. Reviews of Mandapa, a Ritz-Carlton Reserve

Reviews of Mandapa, a Ritz-Carlton Reserve 5 stars

Jalan Kedewatan, Banjar Kedewatan, 80571 Ubud, Indonesia

#7 of 395 hotels in Ubud

Guests' Choice

Review score

Based on 73 hotel reviews

9.7

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.8

  • Facilities

    9.8

  • Staff

    9.8

  • Value for money

    9.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 12 May 2024

    10
    best of the best
    • Leisure trip
    • Couple
    • Reserve Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    One of the best hotels I’ve ever stayed at in my life, the service is incredible, the rooms are spacious and cleaned multiple times during the day. the hotel has a lot of activities. they also provided us with a complimentary photoshoot for our honeymoon. In short, words can’t describe how much Mandapa made our honeymoon memorable

    Stayed in May 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Riverfront Pool Villa, 1 Bedroom Villa, 1 King, Riverfront
    • Stayed 4 nights

    buggy transfer can be tiring.

    Great staff, Great location, great view a must again stay for us..

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Reserve Suite, 1 Bedroom Suite, 2 Queen, Resort view
    • Stayed 2 nights
    • Submitted via mobile

    Not a single thing I can think of that wasn't perfect :)

    Our stay was fabulous, we travelled with kids and the staff went out of the way to make it absolute magical. Kids had so much fun in the kids club with their friendly staff, every single staff member was a gem and made sure we are comfortable. The lovely Dui offered us late check out to make sure we have adequate time to shower and change after the afternoon rafting. We were genuinely sad to leave and can't wait to go back. Marium and Ghufran.

    Stayed in April 2024

  • Reviewed: 13 January 2024

    9.0
    Natural beauty, peaceful luxury hidden in the heart of Ubud. Exceptional service and environments!
    • Leisure trip
    • Couple
    • Reserve Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The amount of mosquitos and flies, at meal times we were bitten a lot even though we had repellent on.

    As soon as you arrived the experience begins from the greetings, environment, views to the exceptional attentive staff. Natural cultural surround is breathtaking! The room was something else luxury and design layout open plan and sophisticated. You get that feel good feeling straight away. The way staff treat you and great you was impressive. There are staff for staff and it’s like they know what you’re thinking before you do. If you want to switch off, relax in stunning surrounds this is the place.

    Stayed in January 2024

  • Reviewed: 24 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Riverfront Pool Villa, 1 Bedroom Villa, 1 King, Riverfront
    • Stayed 4 nights
    • Submitted via mobile

    Looks like Batlers are not experienced enough, do not know much about Ubud

    Great place and service in general Very good hotel team. Batlers need more training to be able explaine what to expect from the activities

    Stayed in October 2023

  • Reviewed: 19 October 2023

    10
    Serene
    • Leisure trip
    • Couple
    • Mandapa Suite, 1 Bedroom Larger Suite, 1 King, Resort view
    • Stayed 7 nights

    Food

    Staff

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Stunning property, wonderful staff, and unbelievable experience at Mandapa-- must stay and see!
    • Leisure trip
    • Family with young children
    • Reserve Suite, 1 Bedroom Suite, 2 Queen, Resort view
    • Stayed 1 night

    Nothing-- I wouldn't change a thing! Our experience was perfect, and we didn't want to leave.

    If you're visiting Ubud, you have to stay here! Stunning property; we were absolutely blown away by the nature and serenity of the property location. The tasting menu dinner at Kubu (we booked the cocoon) was phenomenal and a highlight of our trip! Enjoyed time at the pool, and all food/drinks on site were delicious and thoughtfully curated. Our butler and the staff really made the experience for us-- thank you so much for having us!

    Stayed in August 2023

  • Reviewed: 11 September 2023

    10
    our stay was an absolute treat in every respect-we didn’t want to leave the property
    • Leisure trip
    • Family with young children
    • Reserve Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    i loved it all

    the balinese village set up and the understated and gorgeous setting

    Stayed in September 2023

  • Reviewed: 19 July 2023

    10
    I am happy that I chose this resorts for my honeymoon
    • Leisure trip
    • Couple
    • One Bedroom Ubud Pool Villa.
    • Stayed 2 nights
    • Submitted via mobile

    At the night the resort becom to dark

    Room was very relaxing and comfortable

    Stayed in July 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Riverfront Pool Villa, 1 Bedroom Villa, 1 King, Riverfront
    • Stayed 2 nights
    • Submitted via mobile

    attention to detail - top notch quality - top notch

    Stayed in June 2023

  • Reviewed: 26 May 2023

    10
    Piece of Paradise
    • Leisure trip
    • Family with young children
    • Reserve Suite, 1 Bedroom Suite, 2 Queen, Resort view
    • Stayed 1 night
    • Submitted via mobile

    Loved everything

    The Beauty and Peace of Jungle and River Ayung The Rice Fields and Garden The Staff The Healing with Intuitive Mrs. Mursi The Interieur Design of Room The Village lay-out

    Stayed in May 2023

  • Reviewed: 24 May 2023

    10
    Great facility, best butler and staff and a breathtaking view.
    • Leisure trip
    • Couple
    • Reserve Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Everything was perfect.

    We liked everything about the property. The facility was excellent and clean, the hotel had an amazing view and most of all, the staffs were all very heartwarming and kind. Everyone always had a smile on their face. Our butler(putih), Riadi, especially made our stay at Mandapa memorable - he was very caring and professional. He is definitely the best butler you can find! We will be back at Mandapa some day :)

    Stayed in May 2023

  • Reviewed: 11 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Mandapa Suite, 1 Bedroom Larger Suite, 1 King, Resort view
    • Stayed 1 night
    • Submitted via mobile

    Every body was amazing Espicialy Nargis And sharolen

    Stayed in May 2023

  • Reviewed: 10 May 2023

    10
    super
    • Family with young children
    • One Bedroom Ubud Pool Villa.
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    the staff

    Stayed in May 2023

  • Reviewed: 1 May 2023

    10
    Luxurious retreat
    • Leisure trip
    • Family with young children
    • Reserve Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    This property is stunning and the service is top tier. We stayed in beautiful rooms and our butler was able to accommodate all of our requests. The spa treatments were fabulous and we participated in a few of the scheduled activities. A wonderfully relaxing and informative trip to Ubud.

    Stayed in April 2023

  • Reviewed: 24 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Reserve Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fantastic. Justine, our butler was a absolute star, she made our stay unforgettable

    Stayed in April 2023

  • Reviewed: 6 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Reserve Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Staff service is excellent. The location and the landscape of the resort is relaxing and picturesque.

    Stayed in March 2023

  • Reviewed: 18 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Riverfront Pool Villa, 1 Bedroom Villa, 1 King, Riverfront
    • Stayed 5 nights
    • Submitted via mobile

    food

    butler

    Stayed in March 2023

  • Reviewed: 15 February 2023

    10
    Place feels like a dream, and so does every moment spent there.
    • Leisure trip
    • Solo traveller
    • One Bedroom Ubud Pool Villa.
    • Stayed 4 nights
    • Submitted via mobile

    Having to leave at some point, I miss it already

    To me, absolutely nothing compares to this place. The surroundings are magical. The design is the most aesthetic I have ever seen in any luxury hotel. And the staff is absolutely brilliant, with no exceptions. Special thanks to Kewin! Unfortunately I was sick with a cold during my stay and she took such good care of me.

    Stayed in February 2023

  • Reviewed: 6 November 2022

    10
    NEXT LEVEL
    • Leisure trip
    • Family with young children
    • Reserve Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    • Stayed 1 night
    • Submitted via mobile

    FLAWLESS

    Stayed in October 2022

  • Reviewed: 28 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Reserve Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Stayed in October 2022

  • Reviewed: 19 October 2022

    10
    it’s been a wonderful experience for our family. we appreciated all the details and caring from the crew. very impressiv
    • Leisure trip
    • Family with young children
    • Reserve Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The only thing that can be further refined is the fine dining restaurant.

    everything.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    10
    A Fairytale Experience
    • Leisure trip
    • Couple
    • Reserve Suite, 1 Bedroom Suite, 2 Queen, Resort view
    • Stayed 3 nights

    Could not fault it!

    Fantastic service and local knowledge by staff. The breakfast and meals were fantastic and the cleanliness of the resort is impeccable. This place is an absolute fairytale.

    Stayed in September 2022

  • Reviewed: 10 October 2022

    10
    heavenly experience
    • Leisure trip
    • Family with young children
    • Riverfront Pool Villa, 1 Bedroom Villa, 1 King, Riverfront
    • Stayed 4 nights

    nothing really. hard to say.

    everything. what a treat. the staff are exceptional. your personal buttler is exceptional. takes care of everything with ease and joy. we did not do tours, so i do not know how they are around organizing that. but other than that. everything was perfect. one of the best hotel experiences ive had ( and i have a lot around the world). we stayed in pool villa in front of river.

    Stayed in October 2022

Showing 1 – 25

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