K.H. Hasyim Ashari 29-31, 10130 Jakarta, Indonesia
#103 of 541 hotels in Jakarta
Guests' ChoiceBased on 165 hotel reviews
8.0Cleanliness
8.1
Comfort
8.2
Location
8.0
Facilities
8.0
Staff
8.8
Value for money
8.1
Free WiFi
7.4
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End of dialog contentReviewed: 19 May 2024
Chandra
IndonesiaThere are misscommunication when check in regarding the room, as I request something that aggreed beforehand. But it is resolve and the staff helpfull.
Great Place to stay Many type of food, and majority declious.
Stayed in March 2024
Reviewed: 16 May 2024
Zan
SloveniaThe fridge was broken and, we couldn't open windows to refresh the room.
We like the all you can eat Breakfast.
Stayed in May 2024
Reviewed: 15 May 2024
Tun
BangladeshPool.
Stayed in May 2024
Reviewed: 4 April 2024
Vincenzo
United Arab Emiratesnothing to complain, staff equalize all deficits.
Breakfast offer is huge, but more for Asian. But it was OK. Swimming pool is huge , room big enough to sleep and work. Facilities a little old but nice.
Stayed in April 2024
Reviewed: 13 March 2024
Riiena
MalaysiaTo F&B Dept. dessert cups should be avoided. To Maintenance, cracks on wall/floor to pay more attention.
The feel of granite/ marble building which new hotels lack of. The warmth of staffs greeting upon entering the hotel. Rooms were huge (Executive King & Family Room). Bathroom has a huge tub & shower. Breakfast spread was awesome, full of Indonesian, Western & Eastern choices. The tea selection & coffee were wonderful. It's a pity only had a day of breakfast since it's Ramadhan on our 2nd day. We tried the DimSum Buffet and it was the great ever DimSum Buffet. Thank you Sango Hotel Management for a wonderful hotel.
Stayed in March 2024
Reviewed: 29 January 2024
Simone
ItalyThe variety of the breakfast.
The hotel is big enough, and the staff is very friendly and kind. Easily reachable from the airport, they provided car services with very short pre-advice.
Stayed in November 2023
Reviewed: 17 November 2023
Maya
IrelandLocation seemed in the middle of nowhere, construction happening in pool area and personal preference the decor I did not like
Big room comfortable bed HUGE breakfast, never seen anything like it
Stayed in September 2023
Reviewed: 31 August 2023
Kenneth
IndonesiaI had emailed to give my partner access to the room.as I was 3 hours later. She was not happy.
Pleasant staff. Good breakfast
Stayed in August 2023
Reviewed: 30 June 2023
Danish
Saudi ArabiaSlippers in the washroom were dangerously slippery. Washroom needs maintenance and upgrading.
Location. Staff was very courteous.
Stayed in June 2023
Reviewed: 29 May 2023
Mohd
SingaporeSo far so good
Almost everything
Stayed in May 2023
Reviewed: 30 April 2023
Muhammad
JapanFeels like the style were a bit odd for me but for my wife she likes it.
I love the room and how wide the room since I chose Bulgari Suite with the floor was almost on the top so the view was wonderful as well. The food I chose also taste delicious. I refer to their menu "Nasi Goreng Sultan" and "Tempe Mendoan"
Stayed in April 2023
Reviewed: 29 April 2023
Rusadi
IndonesiaWas raining during my stay and theres leak in many spot
I got a very big suite on top of the building so its nice.
Stayed in February 2023
Reviewed: 13 April 2023
Talien
BelgiumHotel was getting to be a little outdated, mainly bathroom and pool.
Very friendly staff, a lot of options for breakfast and comfy beds. The hotelcar was also a great added value, very good drivers.
Stayed in April 2023
Reviewed: 28 February 2023
Ahmad
Malaysiathere was no nearby shops or mall to buy snacks.
property is clean and well kept. A few facilities wasn’t available. Probably they are recovering after the long lockdown.
Stayed in February 2023
Reviewed: 3 February 2023
Ufuk
Taiwanbreakfast, room, staff
Stayed in January 2023
Reviewed: 30 January 2023
Ufuk
Taiwanawesome staff and breakfast. also room very clean.
Stayed in January 2023
Reviewed: 22 January 2023
David
New Zealandtv picture was very poor . they came to fix it but made no difference
stayed here many times .. very good
Stayed in January 2023
Reviewed: 26 December 2022
Varuna
Sri LankaDinner buffet food taste was not good enough for a 5 star hotel
Good location. Great value for money. Clean room. Comfortable bed. Great staff. Beautiful swimming pools. Good breakfast. Would definitely go for a staycation again
Stayed in December 2022
Reviewed: 11 November 2022
Abdulla
Saudi ArabiaI like the staying with you verey much .thank you
Stayed in September 2022
Reviewed: 22 September 2022
Ruth
New ZealandThe bed in the room was really comfortable but the pillows were not, both myself and my husband got sore necks. the last night we were there we also had an intermittent problem with the electric where my cpap machine went off?
Loved the room. A nice size and especially loved having both a bath and a shower. The breakfasts were lovely with a lot of choice for both asian and european styles. The staff were all very helpful. The pool is lovely but needs a little bit of maintenance, has some tiles that have come off, but we still enjoyed it. The spa was lovely and the sauna was great too.
Stayed in September 2022
Reviewed: 12 September 2022
Michaela
AustriaWeek to no WiFi available during the day , poor housekeeping and breakfast , various choices indeed but all of mediocre quality.
I had the Tiffany suite. Room was excellent, large and with a comfortable queen bed.
Stayed in September 2022
Reviewed: 4 September 2022
Dave
New ZealandHotel carpets were shoddy , cracks in the roof and water damage in our room , moved a chair to a better position and the floor was filthy underneath so have to wonder about the cleaning
Everything was good , possibly not 5 star
Stayed in September 2022
Reviewed: 13 August 2022
Ahmed
OmanThe staff was very friendly and helpful.
Stayed in August 2022
Reviewed: 6 August 2022
Tottie
FinlandThe suite carpets were not carpeted No restaurants around the hotel or shops
Comfortable bed Location was ok. Big suite room. Pool was nice Breakfast was ok.
Stayed in July 2022
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