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Reviews of Parlezo by Kagum Hotels 3 stars

Jalan Alo Tanis, Lingkungan V, Labuan Bajo, Komodo, West Manggarai Regency, East Nusa Tenggara, 83763 Labuan Bajo, Indonesia

#27 of 69 hotels in Labuan Bajo

Guests' Choice

Review score

Based on 53 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.0

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.5

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Showing 1 – 25

  • Reviewed: 19 May 2024

    8.0
    Beautiful room, but lots of steps!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Our room was on the 10th floor and there was no lift! On our last day there was very limited breakfast options. A bit of a hilly walk in and out of town (trade off for being close to the airport)

    Beautiful room, beautiful view, walking distance to airport. Netflix on tv (and other on demand). Organised trip for us

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Amazing stay near the airport, good hospitality, could have been better if there were elevators in the building.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There still no elevator, climbing to 8th floor is quite a bit of exercise

    Location is very close to the airport

    Stayed in May 2024

  • Reviewed: 12 March 2024

    8.0
    Great one night stay, an elevator would have been nice.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    This facility could really use a lift/elevator. Going up 8 flights of stairs anytime you wanted to leave would be a real hassle it you were there for more than a day or two.

    Friendly staff and clean, well appointed rooms.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Absolutely Fabulous!!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights

    Our only negative commentary was that it was a little expensive, but it is a brand new hotel on a less visited Island so I guess it's understandable. However, I am perfectly happy to pay a little extra for this hotel if that money is what maintains the level of quality service we experienced in our stay.

    We had an incredible stay at the Parlezo Hotel! The Staff and Service was absolutely incredible. Our beds were made daily and our room kept to an incredibly tidy standard. The room was, in all regards, perfect. The rooms were designed in a smart, crisp and very neat way that exceeded the quality of any other hotel we've stayed at in Indonesia. The laundry and food services were incredibly swift an efficient (Which was very much appreciated). You got the sense that the staff working there took genuine pride in giving you the best experience possible. In terms of location it was very good, a little out of town but Labuan Bajo isn't a particularly big town so getting around was still incredibly easy and you could get a bit of a break from the busyness of the town centre. It was also less than 500m away from the Airport terminal so we could simply walk from the airport to the hotel without having to deal with over-priced airport taxi's. Lots of Love from Australia 🇦🇺

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    I would recommend. Is good for the price.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No lift and the walk to the downtown is quite stiff

    The hotel seems new. So everything was nice.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Far from restaurants, poor street lighting on the walk into town, but at least the sidewalks were plenty wide.

    Close to airport. Food was good. Exceptional value for the money and great service.

    Stayed in February 2024

  • Reviewed: 28 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    N/A

    My parents stayed here. Very friendly staff, walking distance to town. Nice fuss free place to stay. No elevator, so it's basically a stay with free workout (because food in komodo is too good you have to clock some steps in).

    Stayed in December 2023

  • Reviewed: 25 November 2023

    8.0
    Good value for money. Clean and well maintained, friendly staff. Would happily stay again.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Property was clean and well maintained. Had a quiet, relaxing atmosphere. Staff were friendly and helpful. View from our room was nice, out over the port. Very easy to get there from the airport.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    8.0
    One night stay close to airport
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    As all other reviews, yes, there is no elevator and we got the highest level poasible - 8th. Not a major complaint but to keep in mond for more immobile people. The sheets were stained as they are not properly washed. Apparently in Indonesia washing cycles are short and with almost no detergent or cleaning chemicals. Location is a bit far from anything, except airport. You need car or scooter transport to reach restaurants.

    New property built around 6 months before our visit. Room and bathroom looks new and modern.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    9.0
    Perfect base for all activities on Flores
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff, especially Aleks & Winda were super helpful even if they were on their day off. Hotel is new, great standard -absolutely perfect stay for a change to the homestays we usually used. Fully recommendable!

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There is no elevator, which is fine for most people but could be an issue for disabled.

    Room was big and clean, great shower. Facilities were new and modern. Staff was very helpful and kind. A bit off the center but in a quite area and easy access to the center with moto taxi. We enjoyed our stay!

    Stayed in October 2023

  • Reviewed: 16 September 2023

    8.0
    Nice stay in Labuan Bajo
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    - the room could be cleaner (big spider web incl spider at the ceiling, stains on the bed sheets) - some of our clothes had stains after the laundry, however, they took the clothes back and removed the stains

    - Friendly staff, they supported us to book the Komodo boat tour, rent a scooter and laundry. We were also able to extend our stay for one night - spacious rooms - nice bathroom - delicious breakfast - close to the airport and a short scooter drive to the city Center

    Stayed in September 2023

  • Reviewed: 24 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no elevator, and we were on the top floor (8th floor). So it was painful to do to and fro between the room and outside.

    Everything else perfect.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    9.0
    A good option for Labuan Baju
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great.

    Very new hotel, clean and stylish.Friendly staff very helpful. Free shuttle to Labuan Bajo.

    Stayed in August 2023

  • Reviewed: 30 June 2023

    9.0
    Wonderful stay at Parlezo! Don't stay at the other gross hotels in the same price range.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    If the bathroom fan was on a sewer smell permeated the room.

    Parlezo was wonderful! The hotel is beautiful and the room was large and exceptionally clean. Wifi was fast. The staff were lovely and kind. Breakfast selection was very good. The location of Parlezo is excellent. It is far from the hustle and bustle of the busy part of Labuan Bajo and as such we had great night of sleep. It is a 3 minute drive to the airport. We used hotel airport transfer for 50,000 IDR. One evening we walked down to the hill to have dinner and it was a pleasant 15 minute walk. I wish we had booked at Parlezo for our first night in Labuan Bajo! Do be aware that there is no elevator. Our room was on the 6th floor - the staff carried our luggage to our room.

    Stayed in June 2023

  • Reviewed: 26 May 2023

    8.0
    Nice place, but not great service
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The service at this hotel is not as good as expected. The staff are friendly but don’t provide the service expected at this price range. Few examples: we rented a scooter through the hotel. The scooter was in very bad condition, seat completely worn out and broken, the front of the bike loose and the helmet we were given didn’t have a working buckle, so useless. The staff did not see the issue with this, and asked us to pay directly in cash. We also asked for laundry service. They took our laundry and promised delivery next day, after 2 days we had to ask for it, at first they couldn’t find it, and then when they did we got it back still damp and had to pay cash straight away, not able to put on the hotel bill. At triple the cost from the laundry service 100m from the hotel. The breakfast is mainly Indonesian food, very basic western options.

    New hotel i LB, beautifully decorated, very nice rooms, great shower and comfortable bed. Walkable distance to town (although uphill 15 min to go back…). Very close to the airport, walkable.

    Stayed in May 2023

  • Reviewed: 6 May 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel has 7 floors and it has NO LIFT/ELEVATOR. Make sure you got lower room!

    New property, clean, decent size of the room & complete amenities

    Stayed in May 2023

  • Reviewed: 5 June 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    No elevator, but this was not a problem for us.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing.

    Everything was terrific, including the staff and the place. The location was a little bit far from the harbor - around 10-15min by walk - if you decided to go by walk be prepare to going uphill :). Highly recommend.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Very beautiful
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We loved it and it was among the nicest we had in Indonesia so far. As a suggestion, you might consider adding a hairdryer to the room.

    My only regret is we didn’t stay here in our first night too 😅 The hotel is nicely furnished, rooms are very spacious, they also have a balcony and the stuff is extremely helpful and polite.

    Stayed in May 2024

  • Reviewed: 2 February 2024

    10
    Highly recommended
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Just minor things

    The room is tastefully furnished, the bathroom is large enough with storage space, subtle lighting, room service every day. The restaurant offers a large selection of dishes, also very good. The staff, like everywhere in Indonesia, helpful and friendly. So far the best accommodation in Indonesia.

    Stayed in February 2024

  • Reviewed: 13 January 2024

    2.0
    Don’t book with them any tours
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The accommodation is very basic, and many steps to walk up. For us it was 7 staircases. I just want to warn others to not make the same mistake as we. We have booked the 2D/1N boat snorkeling with the hotel, in a private cabin. This was much more expensive than anyone else paid on our boat (I obviously did not know that the hotel took such a big margin) but the worst part is that they forgot to bring snorkeling equipment for my son. My 6 years old son was charged like an adult, but they had zero preparation for him. I have contacted the hotel immediately when we found out that the snorkeling equipment is missing and they have refused to be supportive in any way. Please be warned, don’t book any tours with them, they have no sense of feeling responsible. There was not even a swimming vest for my son, and the boat I have booked with them was actually not the one either. Instead of the promised double bed we got a bunk bed…

    Stayed in January 2024

  • Reviewed: 10 December 2023

    10
    Top
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive breakfast

    Clean and comfort

    Stayed in November 2023

  • Reviewed: 16 October 2023

    10
    Top hotel super clean and value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely nothing all perfect

    One of the cleanest places we have stayed at in the whole of Indonesia, the standard is what you expect in Europe , very modern rooms and bathroom , cleaned daily, the staff super helpful, let us store luggage the night before while we went on a road trip and organized our trip to Komodo island cheaper than doing it directly. Good hot shower and comfortable bed and great aircon. Would definitely recommend anyone to stay here as we looked at several around Labuan bajo and this was far better than anything we saw for the price

    Stayed in October 2023

Showing 1 – 25

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