JL. Gajah Mada No. 49/40 Babura, Medan Baru, 20154 Medan, Indonesia
#4 of 98 hotels in Medan
Guests' ChoiceBased on 76 hotel reviews
8.4Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.4
Staff
8.7
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 1 May 2024
Gavin
AustraliaA single, horrid English-language song is on continuous loop from morning until late, day after day, in all public areas (except the breakfast area?). It is even clearly audible from within the privacy of one's own room. Apparently, this song is used at all this chain's properties, and the playing at volume is standard policy. After I checked out, I was going to have to use the hotel cafe off the lobby; however, event this area has the same song blaring, so I spent my money elsewhere. The bedside lamps are poorly designed - they are miles away from the actual bed, meaning that they can't function as reading lamps. Indeed, although the room generally has good lighting, particularly over the long desk by the window, there is absolutely no direct lighting over or close to the bed. The shower recess is also poorly designed. The water doesn't drain adequately from the shower, and the shower recess is shallow. This combination means that the bathroom floor is flooded in no time during a shower.
Excellent staff in all respects. Particularly good breakfast buffet: daily changes and always top quality. Very nice room overlooking the neighbouring leafy park (that has a running/walking track on its perimeter). Excellent rooftop infinity pool. Very good location - a few kilometres from the remains of the old centre and even closer to Little India.
Stayed in April 2024
Reviewed: 24 April 2024
Joanne
VietnamThe staff were friendly and the room was clean and comfortable
Stayed in February 2024
Reviewed: 14 April 2024
Katarzyna
PolandNice view from the pool at the roof.
Stayed in March 2024
Reviewed: 10 April 2024
Fridolina
GermanyCould offer more variations at the breakfast buffet.
Everything was fine.
Stayed in April 2024
Reviewed: 24 March 2024
Nicolan
United States✌️
👌👍
Stayed in March 2024
Reviewed: 29 February 2024
Noor
Malaysiagood location, and clean.
Stayed in February 2024
Reviewed: 9 February 2024
Syahrina
IndonesiaFront liner was not nice enough when we arrived, at least not as I expected. They seems like budget hotel staff.
Strategic place, near any famous places.
Stayed in January 2024
Reviewed: 25 December 2023
Jaya
MalaysiaFood is nice
Stayed in December 2023
Reviewed: 18 December 2023
Abd
MalaysiaVariety of food in breakfast.
Reception
Stayed in December 2023
Reviewed: 29 October 2023
Nordin
MalaysiaLocation
Stayed in October 2023
Reviewed: 12 October 2023
Roslan
MalaysiaBreakfast not so good for out off medan
Stayed in September 2023
Reviewed: 3 September 2023
Nordin
MalaysiaLift to basements needs hotel staff assistance to rouch a card.
Center if the town
Stayed in August 2023
Reviewed: 18 August 2023
Dirfy
GreeceVery nice hotel with extremely polite and helpful staff, spacious and clean room with a wonderful view, fully equipped bathroom and quality breakfast for every taste! Swimming pool at the terrace was a little cherry on top of the cake! Would undoubtedly recommend it.
Stayed in August 2023
Reviewed: 8 May 2023
Mudasir
IndonesiaTowel. Old and hard
Pool
Stayed in March 2023
Reviewed: 3 April 2023
Joanne
SingaporeBathroom was not properly maintained; dirty grouting, moldy tiles. Towels and bed linen had holes in them. Our room was west facing - really hot.
value for money and friendly staff
Stayed in April 2023
Reviewed: 5 January 2023
Travis
United StatesThe restaurant was small and too crowded, AC was leaking and it got our clothes wet in the luggage and never was repaired while we were there for 3 days. The toilet seat was about to fall off.
The best part was the way Mr. Raymond acknowledged my request. He gave us the best view, highest floor for New Years Eve!
Stayed in January 2023
Reviewed: 15 August 2022
Sanwita
GermanyNot enough towel provided at the swimming pool area
The space of the room and bed
Stayed in August 2022
Reviewed: 9 June 2022
Jollz1989101
United KingdomN/a
Everything
Stayed in June 2022
Reviewed: 5 June 2022
Mualim
IndonesiaReceptionists are not friendly enough, no smile and looks tired for servicing us...first early check in the receptionist promised will give room with park view frım window and then i came back from outside and try to check in again and another receptionist gave me room with view wall of neighbourhood...its really makes me disappointed and no coordination at all between them. After i complained to them and finally they gave me room with park view.
Room is good and also clean, near Durian Ucok..strategic place.
Stayed in May 2022
Reviewed: 28 June 2021
Iwan
IndonesiaAlmost nothing
Great location, walking distance to Durian Ucok and other delicious Medan specialities.
Stayed in June 2021
Reviewed: 29 April 2024
Sarah
NetherlandsBedsheets were very dirty, looked like 'tea' spots, you could see a dirty footprint and a lot of other dirty spots. I dont have the illusion that the sheets were changed after the previous guest. Hairs on towels. Toilet made a weird sound out of nowhere. Bloodstains and glue stains on the nightstand. Could have been better for this price. Bathroom flooded because drain was clogged. Could hear neighbours talk loud all night. Overall wouldnt recommend especially after a long journey, better choose another hotel. There was this drive in bellboy reception, he saw me struggle wiht my bag but did not help me, which was strange. Tough location for eating out. The song I believe I can fly from R. Kelly was on repeat in the hallway, kind of funny in the beginning but after hearing it through tbe door for the 30rd time it became annoying.
The beds were nice. The morning after the people at reception were really nice and the bellboy opened and closed the door for me. They make a nice pandan latte coffee in the adjacent coffeeplace near the reception.
Stayed in April 2024
Reviewed: 25 April 2024
Deirdre
United StatesExcellent staff, nice lobby, good room.
Stayed in April 2024
Reviewed: 16 March 2024
Verena
GermanyThe room was mouldy and had a window that had a wall right in front of it. Also it was quite outside the center. Would not recommend for solo (esp. female) travelers since walking around did not feel good.
The rooftop Swimmingpool
Stayed in March 2024
Reviewed: 20 December 2023
Djohan
IndonesiaRoom needs to be refurnished, please put the pictures of the hotel according to the condition of the property. The hotel has already aged.
Sufficient parking space, strategic location and hot water availability
Stayed in December 2023
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