Due for an upgrade/update. Walls were dirty, amenities outdated, furnishings were outdated. Could be cleaner as well. Was put up on a smoking floor and it smelled like someone is smoking 24/7 in there.

The staff speaks great English and they were extremely friendly and accommodating; m for once, I could communicate with them easily and the location is near to the stadium so if you’re heading for concerts there, this would be a great location.

Stayed in May 2024

Washrooms can be improved. The shower was pretty old and needs repair/change.

The hotel property is huge, I really like the open area people can roam around freely and take fresh air. Hotel room was clean, quite good in size, the window was having sufficient sun light. Breakfast had many options, the staff was friendly and soft spoken. If you really like to jog, run and exercise in open, clean area then it's the best choice. 9 tennis courts, a very good swimming pool highlight. It's walking distance from IDX building and Pacific Place Mall. The MRT station is just right next to the building.

Stayed in May 2024

the elevator is rather scary, has sounds

the traditional musical band welcoming guests and the pool

Stayed in March 2024

The 3-pin socket didn't work

Comfortable bed, nice bathroom

Stayed in May 2024

Absolutely disappointed breakfast buffet. It’s expensive and standards are really low. Food are cold and not fresh.

Plenty of shopping centers nearby. The staffs are great and friendly.

Stayed in March 2024

The setting of the place is old. Needs to be refurbished.

The room was huge and had a good breakfast. Strategic location

Stayed in February 2024

I couldn't use the swimming pool because was raining

I really like this hotel. The location is perfect for events in the Istora Senayan Stadium. The room was a beautiful view (floor 14). The bed is really comfy and the room have a good natural light. I had breakfast in my room and was really good.

Stayed in January 2024

Property is dated.

Short walk to Jakarta Convention Center and GBK stadium. The wide cityscape view from my window. It’s the cheapest dated 4 star in area.

Stayed in November 2023

Access to the hotel

Tennis courts and coaching staff.

Stayed in November 2023

It is hard to get to. Very run down.

CV lose to stadium

Stayed in November 2023

1. Toilet floor too slippery if wet. 2. Shower head not nice, 3. Bath tub Shower head is good water pressure but a bit old

Nice

Stayed in November 2023

Property is dated. Took ages for the staff at the restaurant downstairs to get us the dinner we ordered.

Short walk to Jakarta Convention Center and GBK stadium (inside the same complex). Wide breakfast selections and I think they're really good. The wide cityscape view from my window.

Stayed in September 2023

The facilities are aged, some doors of wardrobe cannot be closed very well. The location is supposed to be tranquil, while there was some kind of event held in the stadium nearby, kind of noisy during the stay, especially on weekend morning.

convenient location access to exhibition center, various food for breakfast, staff are friendly and helpful, there is a nice chinese restaurant inside the hotel.

Stayed in October 2023

The mini bas even though it was said complementry just had two drinks or 3 The washroom was not al all up to the mark as a five star should be The hot water in the shower was not coming The water drain was not draining the water properly The comods had stains on them Room 599

Excellent location The hotel lobby was very hard to find cause it's a big hotel u have to go through several underground parking an all due to the stadium near by Excellent area probably one of the best in jakarta

Stayed in October 2023

It really needs a renovation. The restaurants are boring. Hotel wifi is 1999 speed, and LTE reception very poor, so challenging for extended work stay.

Great value for money, amazingly big room.

Stayed in September 2023

The hotel was once grand. It is dated. The hotel entrance is currently being redone, thus it is challenging for taxi drivers to first locate the entrance. Once you know where to go, it is fine.

A formerly grand hotel in a good location. Rooms are large and comfortable. Beds are very comfortable. Breakfast is good, with good Indonesian food. Staff is very friendly Location is great, right near the sports ground,where lots of people exercise. Near other hotels, shopping malls and the convention centre

Stayed in October 2023

Old infrastructure and swimming pool bar closes early 9 / 10pm

Old but hotel is well maintained

Stayed in October 2023

Pretty rundown facilities, for example, no water pressure in my shower.

Pretty well located.

Stayed in September 2023

The shower water was slow

Nearby foodstall

Stayed in August 2023

Old rooms old doors carpets and fittings

Facilities and space and pool

Stayed in August 2023

Rooms are quite dated and could do with refurbishment.

Location. I chose The Sultan for it's excellent access and it definitely met my expectations.

Stayed in August 2023

Nothing

The Breakfast is so variative

Stayed in August 2023

it's just unfortunate I didnt get any information about free activities I can do while I stay there. I wish you guys giving that kind of information later on. Thank you

I will say 5, my friend also suddenly booking another room while I stay there through reception. We really like the food and the ambience

Stayed in July 2023

Nothing

Strategic location

Stayed in July 2023