Paseo de Las Conchas Chinas 127, 48399 Puerto Vallarta, Mexico
#14 of 138 hotels in Puerto Vallarta
Guests' ChoiceBased on 485 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
8.6
Facilities
9.0
Staff
9.1
Value for money
8.9
Free WiFi
8.0
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End of dialog contentReviewed: 26 May 2024
Jeffrey
United StatesThe location requires a taxi or Uber to go to town or the beach. The hotel is built on a hillside and has lots of steps internally. It's in a residential area with no other stores/restaurants.
Spectacular views and a beautiful room. This was one of the best places we've stayed.
Stayed in May 2024
Reviewed: 5 May 2024
Richard
United StatesThe pool wasn't big enough for swimming and the jacuzzi was closed during our stay.
What a wonderful place! Great room with its own terrace overlooking the ocean. What a view!
Stayed in April 2024
Reviewed: 28 April 2024
Tino
GermanyVery friendly staff. Great rooms and view! We can only recommend it!
Stayed in April 2024
Reviewed: 22 April 2024
White
United StatesIf I had to make a suggestion it would be the music. I would love to have better music playing at the pool and restaurant. Something with more variety to match the beautiful ocean views
Everything ! The views of the ocean, the decor, the pool area and food. Service was also amazing
Stayed in April 2024
Reviewed: 20 April 2024
Alisha
CanadaAbsolutely nothing.
Our stay was beyond great. The view from our room was breathtaking and the food was phenomenal. The staff is super friendly. Loved everything about this place.
Stayed in April 2024
Reviewed: 16 April 2024
Jordan
United StatesBeautiful location!! Very quiet and peaceful!!
Stayed in April 2024
Reviewed: 6 April 2024
Ruta
Lithuania15 min by car from the center up the hill
Everything; nice room, good Food ; jacuzi, pool
Stayed in April 2024
Reviewed: 4 April 2024
Leslie
CanadaAlthough on a map the hotel does not seem far from the so-called romantic zone, it is in the hills above the old town. Most people would find the walk up the road to the hotel rather arduous. An Uber from central PV to the hotel costs about US$6. There are no services, even a small shop, close to the hotel.
The bedrooms and public areas are stylish and comfortable. There is a beautiful view of the Pacific from the decks, each of which has a small swimming pool. The food in the restaurant, open till 9 pm, is very good.
Stayed in March 2024
Reviewed: 2 April 2024
Riley
CanadaSmart TV's in the room would be nice.
Absolute hidden gem. So gorgeous, amazing service, amazing food. 10$ Uber from Zona Romantica.
Stayed in March 2024
Reviewed: 2 April 2024
Berenice
CanadaRestaurant hours late start at 8:30 am. We knew about the steep streets around the area and lots of stairs at the property, but just be aware in case you aren’t equipped to handle the “marathon”. You can always count on Uber to get you anywhere to the main attractions and to the beach.
Beautiful, comfortable, amazing views, very friendly and helpful staff. Samantha, Liz, Maria, and Victoria went above and beyond to help us feel at home. Breath taking views that are enough to get you booking this hotel. The hotel was fully booked during Easter long weekend, however, we barely saw guests around making our stay peaceful and quiet.
Stayed in April 2024
Reviewed: 2 April 2024
Berenice
CanadaRestaurant hours didn't cover our last-day breakfast, we had to check out at 8 AM and they open till 8:30, there were no other options to eat around the area since is mostly residential. We knew about the very steep streets to get to the main road but, oh my! they are really rocky and my legs were complaining about it plus the climbing of the hotel staircase. Be aware of that if you are not physically fit to run the "marathon" like myself :) Thank goodness it was Uber available to drive us up and down!
I loved the hotel deco theme which is very Mexican and in my favorite blue color, although I didn't get the Frida room my suite was beautiful and comfortable. The staff are very friendly, Samantha, Liz, Maria, and Victoria went above and beyond to help us feel at home! Beautiful views, just being able to experience that is enough to book this hotel and give it a 5-star rating. The hotel was at full occupancy during the Easter weekend holiday but, never felt like that because we barely saw people around, it was peaceful and quiet. The restaurant, swimming pool, bar, and hot tube area were never crowded as in other hotels near the main attractions.
Stayed in April 2024
Reviewed: 24 March 2024
Michael
Canadathe walk up the hill
food was good, quite decks around the pools and Hot tubs to relax. and view was fantastic.
Stayed in March 2024
Reviewed: 22 March 2024
Martinez
United StatesDidn't have an elevator,
Very peaceful good place to stay and enjoy your vacations. I definitely stay again.
Stayed in March 2024
Reviewed: 16 March 2024
Christian
United StatesLack of English speaking staff although near the end of our stay they hired Julio whose English was very good great
Great staff, great location , great views
Stayed in March 2024
Reviewed: 9 March 2024
Jon
United StatesThe food was tasty, but pricey.
The food on the property was tasty. The room exceeded my expectations, very spacious with a wonderful view.
Stayed in February 2024
Reviewed: 8 March 2024
Pandey
CanadaThe hotel doesn’t provide regular TV channels. Hotel doesn’t have elevator service and maybe hard for the elderly people
Food and drinks service was great
Stayed in March 2024
Reviewed: 4 March 2024
Michael
CanadaThe stairs. Was quite a way to get to PV but we had a car. They had the wrong dates for our check in so we had no place to stay. Had to book another place at 9:30 pm!!!
The view!! The staff were great!! We had a beautiful deck, were in the Chocolate suite.
Stayed in March 2024
Reviewed: 2 March 2024
Nicolas
United Statesvery small gym and small pool
view
Stayed in March 2024
Reviewed: 25 February 2024
Yulia
United StatesSmall size pools, good for soaking but not swimming.
Tastefully designed room, beautiful property with stunning views of Banderas Bay in Conchas Chinas. If you are looking to explore PV or go to store/another restaurant it’s likely a taxi/Uber ride. But the property has everything one needs, perfect for R&R.
Stayed in February 2024
Reviewed: 25 February 2024
Melissa
United StatesNothing
Secluded, but easy to get to a beach or downtown. The view was stunning!!! Peaceful and serene! Staff was wonderful!
Stayed in January 2024
Reviewed: 24 February 2024
Jeff
United StatesThe location was high in the hills. The steep cobblestone roads leading up the hills made walking to anything impractical.
The hotel was quiet and relaxing
Stayed in February 2024
Reviewed: 22 February 2024
Stacy
United Statesa lot of stairs to get to your room
it had an incredible view. great food and staff. nice jacuzzi...
Stayed in February 2024
Reviewed: 21 February 2024
Jenna
United StatesThe room mattress was very hard and uncomfortable.
The view from the entire property is amazing. This hotel was so quiet, peaceful, and easy to stay at. We loved the restaurant and bar availability and how easy it was to get to Conchas Chinas beach and downtown in a walk or short Uber ride.
Stayed in February 2024
Reviewed: 14 February 2024
Angela
United StatesI would have loved a cafe latte
We ate a very light breakfast but they customized the fruit to suit our needs because my friend and I both love papaya.
Stayed in February 2024
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