Great cosy/fancy two bedrooms apartment that worked perfectly for our needs. The pool is gorgeous with enough space for everyone. Also the gym has good treadmills. The staff/ security in the lobby were very kind and sweet with out daughter everytime that we pass by. And the location is perfect for shopping

Stayed in May 2024

- At times there wasn't any water (shower/kitchen) for a few seconds/minutes. - The infinity pool would be closed for a few days for maintenance, and we were lucky to be at least able to swim on our first day. Better check if this is a must for you.

Everything was amazing. - Smooth check-in, staff were friendly and helpful - Amazing decoration and everything you could ask for is in the room - Convenient location - The infinity pool was amazing to swim in - We didn't try the gym, but it looked great

Stayed in May 2024

The breakfast was like in a budget hotel: lousy, bad service and unfriendly staff (no honey, no nuts, no oats, coffee luke warm, no omelette, ...). The staff at the receiption acted extremely unprofessional, unworthy a 5* place. The rooftop pool was out of order during our stay. The lifts colour design is highly "arty": too dark inside and outside the lift, can hardly see when the door opens. Some lifts are exclusively for the Ascott residence but they are not marked as such.

The location is excellent: just 5 minutes from the Petronas Towers and 2 minutes from the Avenue K shopping mall. The apratment was spacious and well designed. We felt just like home, very comfortable.

Stayed in May 2024

The staff is super friendly and helpful, special thanks to Zhadi for being so nice and helpful during the early check in! The facilities are amazing and the swimming pool has a nice view.

Stayed in May 2024

Nothing, it was amazing.

Loved every single thing about this hotel, location is perfect, the room had direct views of the petronas towers. Staff were so friendly and helpful. Overall, a beautiful hotel apartment, I totally recommend this place!

Stayed in May 2024

Location, apartment facilities, swimming pool

Stayed in May 2024

It's a serviced apartment not a hotel apartment.There is hardly any management besides a friendly check-in. Should have an equipped and resourceful concierge and have a breakfast/snack bar or coffee shop.

The view from the rooftop pool is phenomenal. The security staff especially Saroj was very helpful and courteous. The apartments are spacious and very well designed. Even the bathrooms have a great view.

Stayed in May 2024

Superb accom - highly recommended.

Stayed in May 2024

Spectactular view of the Twin Towers! 5-min walk to the Towers front. Very closeby to all the main sights. Perfect combination for a delightful stay. Definitely planning on staying here again next time!

Stayed in April 2024

Many sites were walkable within 30 mins of the hotel. Staff was incredibly helpful. Breakfast was very good.

Stayed in May 2024

All good

Friendly staff, bigger & clean room. Walking distance to popular malls

Stayed in May 2024

Everything was great

The hotel is very nice and I enjoyed staying in it. I would recommend it for everyone who wants to live in the city center. Close to downtown and Suria KLcC . Easily walk

Stayed in May 2024

From the moment we walked in we were greeted with friendly smiles by all of the staff. Check in was a breeze and the room was top notch. The facilities and quality of the finishes inside were of a very high standard. Couldn’t fault the property at all. Will definitely stay here again on my next visit to KLCC. Location was fantastic too right beside the petronas towers with a fabulous view of them from the rooftop pool on the 99th floor.

Stayed in May 2024

The roof top bar , the facilities. The location beautiful view of the towers everything.

Stayed in May 2024

nothing

Everything. room was clean and big. All the amenities are there. Staff upgraded us for free and helped us with complimentary late checkout to help us with a cancelled flight. Simply a wonderful experience.

Stayed in May 2024

We had bad experience with the front desk officer named Zarith during check in. No empathy towards elderly, didnt have the skill to handle guests.

Stayed in May 2024

Great location, in walking distance of Petronas Twin Towers and Suria KLCC Mall. All the staff were extremely welcoming and friendly. Provided great service! No complaints whatsoever, we had a great stay we will definitely come back:)

Stayed in May 2024

A very spacious and wisely furnished room, basically a small apartment. great equipment, very clean. reception staff very helpful.

Stayed in April 2024

Breakfast is very poor. It doesn’t meet the hotel’s standards. The breakfast area looks like a dark canteen and the choice is very limited. A lot of basics are missing. Staff not very friendly.

Spacious rooms, great view on the city’s buildings

Stayed in May 2024

I like everything about this property.

Stayed in May 2024

Water pressure is very low which makes showering so unpleasant as the water was sooooo slow. Once someone uses one of the bathroom, water pressure drops even worse where at some stage, there was no water coming out from the tap.

Location is very convenient. Staff is very nice, bellhop extremely helpful. Check in/ out was seamless. The apartment unit was very nice and my family enjoyed the stay very much.

Stayed in May 2024

The location was excellent, close to the Petronas Towers which looked stunning from the rooftop pool and restaurant especially when lit up at night. Arrived at the restaurant as a walk-in and got a very good table and the food was lovely (but missed the need to order sides). Room was so good after travelling for weeks as it had a washer/ dryer, good aircon and was very large with a bedroom and kitchen/lounge.

Stayed in May 2024

There's nothing I did not like, just that time went by quickly. I need to come back soon.

My wife and family first time in Malaysia, amazing country, people and outstanding level of service from Ascott Staff, hats off.

Stayed in April 2024

Nothing

Everything

Stayed in May 2024