Nothing

Nice location close to the beach, comfortable room, service minded staff.

Stayed in May 2024

The location is of a little distance from the shoplot of batu ferringhi but it is alright as I get to rest properly without kids running and shouting on the corridor.

Value for money and comfortable bed with noise-free and smoke-free. The dining area is clean, spacious and with good ambience.

Stayed in May 2024

We always get up late during out trip so we always can hear sound like people chatting outside or staff cleaning while we are sleeping. The shower has a bit problem. And the air con sound was large.

The hotel offered you a welcome drink coupon and you can use it while you need it. The room and the toilet were spacious and clean. Very near to the Batu Ferringhi Beach but quite far from George Town. Overall nice experience to stay there.

Stayed in May 2024

Lighting - too dim. A bit scary especially if the room is quite far from lift. I think it should be more bright so that it would be more cheerful.

Affordable, convinient & the food is good.

Stayed in April 2024

All i like

Excellent

Stayed in March 2024

The tv channels are very limited.

The room is comfortable. I slept like a baby. The toilet is spacious and toiletries are available. Although breakfast was not served buffet style, the ala carte was abundance.

Stayed in May 2024

The staff who checked me in not friendly at all and sour face. Furthermore she is the Guest Service Manager and not cooperative at all. The staff who attended to my queries via phone was very good. The breakfast considered not value for money with poor selections.

The room was very nice and the design was fantastic

Stayed in April 2024

Spacious room and nice view

Stayed in April 2024

Pillows were uncomfortable

The location and staff were very friendly

Stayed in April 2024

👍

👍

Stayed in April 2024

Breakfast not many choices. Not worth the price. 7.30am still not completely ready

Facilities good

Stayed in April 2024

Few choices of breakfast menu.

Quiet, far from town. Surrounded by nature. Nice hotel.

Stayed in February 2024

Pretty far from any major action, the beach nearby is not well mentained

Big clean rooms, good soundproofing, great view of the hills and sunset

Stayed in February 2024

It's a bit far from the beaten track, but close to the National park and Batik factory

Beautiful hotel with great facilities and stunning pool. Good breakfasts

Stayed in February 2024

1. The WiFi access given to me was capped at 2 devices per room. That is just absurd in this era. Having worked in a hotel as an IT professional, I'd say you are better off dropping the internet speed to 5 or 8Mbps per device and increase the device limit to 5 per room/voucher. Your speed is topped at 30mbps per device which is not that necessary. Internet availability should be the main focus, and then its speed. 2. The view of Angsana from my room 😄

The service was good overall, though some of the Indonesian staff probably needed some training. They were either too afraid of guest queries or didn't understand both English and Bahasa that well. The local staff were good. The partial seaview had a surprisingly beautiful view of both the sea and mountain.

Stayed in February 2024

Too far from the nearest town

Design & facilities

Stayed in February 2024

gym is abit small. guest didnt wear proper swim wear in swimming pool

very quick check in and friendly staff and housekeeper

Stayed in February 2024

Tiada

Overall was good.

Stayed in February 2024

None

A lot of parking space, friendly staff

Stayed in February 2024

The ballroom had an uneasy smell. We did inform to the management but surprisingly seems like no action is taken.... been going over a few times before our annual dinner and each time we had inform them about the smell. The sales personal was also lacked of knowledge... anything you ask the answer is "need to check".

Had our annual dinner here. Took up a few rooms including their suite The staff was nice & helpful. Very quite place at night... Good for relaxation. The first hotel o been to which doesn't offer any alcohol.

Stayed in November 2023

Clean room

Stayed in February 2024

I wish the pool bigger

Very comfortable, delicious breakfast, friendly and helpful staff. Recommended!!

Stayed in February 2024

The sound of the air-condition in the room is too loud. I brought my elderly father with me but the bathroom has no safety railings to hold nor hook to hang our clothes while we bathe which is quite inconvenient. The room is not sound proof so we could hear people talking and walking outside the corridor.

The staff is really friendly and polite especially the Receptionists. The room is simple but has all the basic necessities needed. Although the single bed is smaller than the usual single bed, it is quite comfortable to sleep on.

Stayed in January 2024

WiFi sporadic

Quiet, well maintained, courteous staff

Stayed in January 2024