KM 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, 28750 Bukit Tinggi, Malaysia
#4 of 9 hotels in Bukit Tinggi
Guests' ChoiceBased on 2931 hotel reviews
7.5Cleanliness
7.6
Comfort
7.7
Location
8.2
Facilities
7.4
Staff
8.7
Value for money
7.6
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Ruzaimah
MalaysiaNothing
Family room was spacious!
Stayed in May 2024
Reviewed: 26 May 2024
Ahmad
MalaysiaIt would an extra point if the breakfast menu more various with taste good.
I went on my birthday! And the staff I can’t recall her name but she’s really kind and helpful. She has upgraded my room to bigger room with no extra payment! The room was perfect and the view is stunning.
Stayed in May 2024
Reviewed: 25 May 2024
Michael
MalaysiaThe furniture & facilities although clean was a bit dated. There weren't much choices in terms of food/restaurant.
We were upgraded to a big suite with a balcony where we viewed a beautiful sunrise. The overall atmosphere was nice.
Stayed in April 2024
Reviewed: 25 May 2024
Chin
MalaysiaThe shower facilities seems quite old and never maintain well
The family package come with meal voucher quite worth.
Stayed in May 2024
Reviewed: 22 May 2024
Ky
MalaysiaEating places are very limited and quite expensive. I would prefer if the hotel can provide dinner buffet. 2 nights there, I just get instant food or snack from 7-eleven..so frustrated..
I'm very satisfied with the breakfast menu, lot of choices, not bad at all.
Stayed in May 2024
Reviewed: 21 May 2024
Suryani
Brunei DarussalamNot much to do for elderly people besides walking around and taking pictures. Found many small ants in the room, which were annoying. Can add extra menu for the malay asian cuisine restaurant esp for high tea snacks plus make tea tarik available. The Japanese Tea House are meant for younger people. Too high for elderly to climb up the stairs and walked further uphill to reach the JTH.
Feels like in French Village, the Trio singers were very entertaining in the evening. Many activities for young people.
Stayed in May 2024
Reviewed: 18 May 2024
Muhammad
MalaysiaPool not well maintained
Monkey, nature environmentp
Stayed in April 2024
Reviewed: 17 May 2024
Cheng
MalaysiaPower band below the table especially my room 1109 .For me need to charge my handp one is not convenient.
Room structure
Stayed in May 2024
Reviewed: 16 May 2024
Nonie
MalaysiaNot many choices of food (restaurants).
Warm hospitality...nice view.. friendly staffs.
Stayed in April 2024
Reviewed: 8 May 2024
Nur
Malaysia1. We arrived earlier and was allowed for earlier check in 2. Very Helpful staff 3. The room was upgraded , making our stay much more convenient
Stayed in May 2024
Reviewed: 5 May 2024
Nora
MalaysiaBed, towel smell not nice,
Vibes
Stayed in May 2024
Reviewed: 5 May 2024
Theodore
United Arab EmiratesLots of empty space- full kitchen space but no cooking allowed. A bit more expensive than it needs to be...
Upgraded to a larger room. Plenty of space."Interesting" environment. Weather and location are ideal - beautiful spot.
Stayed in April 2024
Reviewed: 2 May 2024
Stephanus
IndonesiaIf you don't bring your private car, the taxi driver will charge you min. 4x from regular price to go back to KL.
It has 7-11 Store...
Stayed in April 2024
Reviewed: 1 May 2024
Abdul
SingaporeNo additional wheel chair pavement, eg current pavement rocky.. food is not tasty.. the rest ok
Environment cool
Stayed in May 2024
Reviewed: 29 April 2024
Ting
MalaysiaFacilities are not well maintained if you plan to stay longer than 1 night. Limited choices for food (only 2 dine-in restaurants that are not value for money). The journey up the hill can be much more dangerous than Genting Highways as it was much steeper, fewer cars, and less lamppost with unclear lines on the road.
As many had mentioned, the service of the staff was fantastic, and they allowed early check-in at no charge if the room was ready before usucheck-in in time. It comes with free luggage holding service. The room was very spacious, smoke- and noise-free with a big window for a beautiful greenery view. Comfy for staycation.
Stayed in April 2024
Reviewed: 28 April 2024
Maizura
MalaysiaNothing
Nice view & there were various of breakfast menu..will repeat again
Stayed in April 2024
Reviewed: 28 April 2024
Tamezzi
MalaysiaThey service very good
Stayed in April 2024
Reviewed: 27 April 2024
Sasanka
IndiaNo, glass plates, or cutleries in the room. No room service
Location and upkeep
Stayed in April 2024
Reviewed: 25 April 2024
Nagarajah
MalaysiaNothing all good
Good staff
Stayed in March 2024
Reviewed: 24 April 2024
Noorhafizah
MalaysiaPool is clean however the facilities can improve i.e toilets & pool (have sharp corner cements)
I received free room upgrade & honeymoon decoration.Thank you staff! Will recommend this hotel to friends. Breakfast spread was good.
Stayed in April 2024
Reviewed: 21 April 2024
Muhamad
MalaysiaThe room got a bit dust especially the curtains. The iron provided is not functioning well. It can damage guest clothing if not handle it carefully.
Huge room and good food. The staff were extremely helpful and friendly. I also love the zumba activity at night. It adds extra value to the property.
Stayed in April 2024
Reviewed: 20 April 2024
Thipashini
MalaysiaFood area can be more and choices of meals could be better
The ambience and staffs very friendly and helpful
Stayed in March 2024
Reviewed: 16 April 2024
Venera
MalaysiaRusty water in the bathroom,bathrooms need touch up
Nice location,spacious rooms,good hotel team,splendid breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Eng
MalaysiaGames, the archery was broken still charge to customer Check in at 3pm but room not ready, had to wait till almost 5pm.
View and weather
Stayed in April 2024
Dubai, UAE
Vuokatti, Finland
Alva, USA
Gorée, Senegal
Le Poinçonnet, France
Rome, Italy
Midland, Canada
Dar es Salaam, Tanzania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content