Hattan City, Jalan Melaka Raya 23 , 75000 Melaka, Malaysia
#214 of 214 hotels in Melaka
Guests' ChoiceBased on 2248 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.2
Facilities
8.6
Staff
9.1
Value for money
8.2
Free WiFi
5.0
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End of dialog contentReviewed: 28 May 2024
Kerlin
MalaysiaThe pillow and bed were too soft for us and could be better. The wallpaper was peeling off.
The staff at the check-in counter was very friendly and smooth .She shared with us about the information of coming events at melaka to avoid the traffic jam. The breakfast was great, we enjoyed it.
Stayed in May 2024
Reviewed: 27 May 2024
Yvonne
SingaporeCould not find anything I didn’t like
Everything was perfect.
Stayed in April 2024
Reviewed: 22 May 2024
Mui
MalaysiaI booked for 3 pax but the reception staff at check in mentioned that I have to pay for an extra bed cos 3 pax is meant to have tooth brush etc for third person. Really absurd.
Spacious room and comfortable bed.
Stayed in March 2024
Reviewed: 20 May 2024
Umi
MalaysiaNothing dislike..so sad hehehe
Give 9.. all staff double tree helpful, cheerful, good assist customer.. from staff LOBBY, RECEPTIONIST,KITCHEN STAFF all good & fast service ! Make me happy stay 2 days 1 night at DOUBLE TREE MELAKA..one more thing breakfast delicious! I stay room 2213.. thanks double tree gift us free 1 slide kek and origami towel kuek kuek (itik) for my anniversary..tq so much..till we meet again DT MELAKA
Stayed in May 2024
Reviewed: 19 May 2024
Lyn
SingaporeHotel was located at the end, our stay happened to coincide with some night marathon and the whole road were closed. It took us close to 2hr to get back to the hotel due to road closure. The Elements Mall at the hotel was shut down due to Covid hence it was a pity. Pillows in the room was too soft for comfort.
Good wide spread for the breakfast buffet @ Makan Kitchen. Staff were all friendly. Parking was readily available in the hotel property. Room was huge and comfortable. Toilet clean. Amenities like gym and swimming pool was wonderful.
Stayed in May 2024
Reviewed: 14 May 2024
Nuraznin
MalaysiaEverything was great, worth the price paid and the food was good too.
Stayed in February 2024
Reviewed: 7 May 2024
Susie
SingaporeNothing
Its just a short gateway trip celebrating my birthday. Room is huge and the toilet is as awesome with bathtub too. Breakfast spread is just as awesome.
Stayed in March 2024
Reviewed: 6 May 2024
Clarissa
SingaporeRoom was big, clean, staff were very helpful and friendly
Stayed in May 2024
Reviewed: 6 May 2024
Warren
Singaporecouldn’t really find any nice places to eat and drink nearby so ended up with a 15-20 mins drive to Jonker Street. Not a huge issue though
very modern clean and comfortable rooms, helpful staff, great pool and Italian restaurant
Stayed in May 2024
Reviewed: 2 May 2024
Zuliana
MalaysiaThe pillow, not fluffy
Good & tasty
Stayed in April 2024
Reviewed: 29 April 2024
Ng
MalaysiaHave to turn few floor the reach the parking
The food was good..especially the itialian restaurant
Stayed in April 2024
Reviewed: 25 April 2024
Ang
MalaysiaOne of our room with smells and even asked cleaner spread with lemon grass but the smells came back. Need to improve this
Buffet dinner n breakfast is super nice for me and my family.
Stayed in April 2024
Reviewed: 13 April 2024
Phyllis
MalaysiaI like the room. Very clean, the bed is comfortable. Appropriate for business trip and for leisure. I do not like the breakfast. Short of manpower and replenish of food was extremely slow. Despite numerous reminder, there’s still no replenish of food. The porridge is not cooked, I ate some uncooked rice! The coffee has no taste of coffee aroma. I made coffee from different coffee machines, they both tasted the same- no coffee aroma.
Stayed in April 2024
Reviewed: 13 April 2024
Caroline
MalaysiaBreakfast
The beds and the room was good View
Stayed in April 2024
Reviewed: 12 April 2024
Yamuli
MalaysiaGood
Stayed in April 2024
Reviewed: 1 April 2024
Vanessa
SingaporeA little old, some fixtures in the room were not working well. Like the sockets, hair dryer, tap
Nice and big space. Very cosy and lovely service.
Stayed in March 2024
Reviewed: 27 March 2024
Woan
MalaysiaShould give parking instructions prior to check-in. Had to reverse and get out from parking entrance and drive to hotel main entrance to ask about parking procedures for free parking. Suggest to have more signage from parking lot to hotel, took a while to find it.
Clean, front desk staff polite and good, breakfast staff good service and polite too.
Stayed in March 2024
Reviewed: 25 March 2024
Ben
Malaysiabreakfast can be better.
bed firmest is good.
Stayed in January 2024
Reviewed: 24 March 2024
Patrick
SingaporeNA.
Breakfast was good. Location out from central. Staff was very helpful and willing to help. Room was spacious and clean.
Stayed in February 2024
Reviewed: 20 March 2024
Lee
MalaysiaThe toilet bathing knob is a bit confusing for hot and cold water
Very strategic location,comfortable room and courteous and helpful staff from front desk to housekeeping
Stayed in March 2024
Reviewed: 18 March 2024
Mun
Malaysiajust the parking, looks abit dark, cos the is attached with the mall, which the mall is empty now the signage to the hotel is not very clear
breakfast - variety of choices, taste not bad room - very big kids club - my kid enjoy at there swimming pool - ok
Stayed in March 2024
Reviewed: 17 March 2024
Eloisefleurs
SingaporeBathroom need to maintain cleanliness especially the showing area. No laundry bag in the room. TV channel no many choices.
March 2024 3D2N Enjoyable stay! Check in is smooth with the help of Ms Anna. She is considerate and helpful! The room is spacious and clean even with an extra bed. Most of the hotel staff is friendly, approachable and most important serve with smiley face. Location is quite convenient. 7-eleven just round the corner. Breakfast got many dishes... Nice welcome warm cookies!
Stayed in March 2024
Reviewed: 15 March 2024
Shekhan
MalaysiaParking excess to hotel lobby
No having bre
Stayed in March 2024
Reviewed: 13 March 2024
Sarasaa
MalaysiaBreakfast options too less compared to KL double tree hilton
Obviously the room is always comfortable in any double tree hilton branches
Stayed in January 2024
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