Equatorial Plaza, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
#5 of 496 hotels in Kuala Lumpur
Guests' ChoiceBased on 1592 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.4
Value for money
8.8
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Krishnakant
United KingdomExcellent hotel for all your needs
Stayed in May 2024
Reviewed: 13 May 2024
Jamesav91
United KingdomPrime location in the golden triangle, really awesome building especially lit up at night. The pool and gym area is very cool. Room was big and a complimentary mini fridge was very handy for all the hot weather.
Stayed in May 2024
Reviewed: 10 May 2024
Afroz
IndiaThe perfect place from which to explore Kuala Lumpur.
Stayed in May 2024
Reviewed: 10 May 2024
Bell_li82
AustraliaNothng
I thoroughly enjoyed my stay here. The hotel was beautiful and comfortable. The staff were accommodating, and the infinity pool view was amazing. The buffet restaurant was wonderful and the whole family enjoyed all the food. I would happily stay here again.
Stayed in April 2024
Reviewed: 8 May 2024
Helen
CyprusDuring my recent stay at this hotel, I had an absolutely fantastic experience. The highlight for me was definitely the pool located on the 29th floor, offering stunning views and a relaxing atmosphere. The location of the hotel was ideal, making it easy for me to explore the city and access nearby attractions. The room was cozy and comfortable, providing a peaceful retreat after a day of sightseeing. Additionally, having a 24-hour gym available was a great convenience, allowing me to maintain my fitness routine even while traveling. Overall,
Stayed in May 2024
Reviewed: 6 May 2024
Yaochung
ChinaBreakfest is a little bit expensive.
The view for the twin towers is really nice. What impressed us the most is the bar on the top floor of the hotel. Also, the hotel is excellent for the location and facilities. We had a wonderful time in the EQ Hotel!
Stayed in May 2024
Reviewed: 3 May 2024
Imran
United KingdomSome breakfast bakery items were dry.
Stayed in May 2024
Reviewed: 26 April 2024
Yee
MalaysiaThe water heater was not warm enough and consider cold. The room could be cleaner.
Beautiful hotel. Thanks to the hotel staff for upgrading me to studio as I initially booked an deluxe king room. We had a great day celebrating my boyfriend’s new Porsche. It was worth it. The staff were very friendly and helpful to all of our request.
Stayed in April 2024
Reviewed: 20 April 2024
Samuel
KenyaNothing
Everything
Stayed in April 2024
Reviewed: 9 April 2024
Khalid
United Arab EmiratesThe iron provided in the room wasn’t the best quality
NA
Stayed in April 2024
Reviewed: 5 April 2024
Arlene
PhilippinesNone
The Location
Stayed in March 2024
Reviewed: 18 March 2024
Lim
Singaporethe buffet breakfast spread could be better, it’s good, but not the best i’ve had
looks new, modern and good vibes only
Stayed in February 2024
Reviewed: 16 March 2024
Mirjam
Hong KongBreakfast buffet
Excellent service
Stayed in March 2024
Reviewed: 16 March 2024
Timothy
United KingdomNothing. The food and service exceeded expectations.
The breakfast was outstanding with a wide range of different cuisines and freshly cooked food.
Stayed in March 2024
Reviewed: 14 March 2024
Nur
MalaysiaNothing
Clean and spacious
Stayed in March 2024
Reviewed: 13 March 2024
R
New ZealandExcellent facilities and location. Good gym and spa Comfortable rooms and quiet
Stayed in March 2024
Reviewed: 13 March 2024
Rudolf
AustraliaA little more shade / umbrella's around the pool area. Some people were discouraged from staying longer due to lake of shade in the hot sun.
Stylish hotel , fantastic service and facilities. Great location within easy walking from all major shops/ transport/bars.
Stayed in March 2024
Reviewed: 7 March 2024
Wdd2019
United StatesIt's in an extremely congested part of town and getting a taxi/grab is nearly impossible, wothout waiting for 30-45 minutes.
Staff was generally very good, food was ok (the cafe downstairs had takeaway, which was very good). It's clean and modern- antiseptic some would say-
Stayed in February 2024
Reviewed: 2 March 2024
Jamilah
SingaporeI can't think of any...should've add more days to the stay.
Loved the atmosphere and overall vibe of the hotel. Views and the room feel, pool and food were fabulous! EQ was a stunning surprise in comparison to other 5 star hotels I have stayed in Bkt Bintang/KLCC zones.
Stayed in February 2024
Reviewed: 2 March 2024
Adil
United StatesFriendliness of staff, location, cleanliness and excellent food and beverage options.
Stayed in March 2024
Reviewed: 28 February 2024
Olivia
AustraliaNothing we didn't like, but restock of mini bar could have been more proactive, and a snack or two more given the rate would have been appreciated.
Wonderful breakfast. Lovely staff. Beautiful rooms. Appreciated the mini bar.
Stayed in February 2024
Reviewed: 26 February 2024
Rosnani
Malaysiathe pillow its too high
the complimentary...cookies.. welcome drink and the special oneis anniversary cake.
Stayed in February 2024
Reviewed: 24 February 2024
Baldur
Germany* Slightly snobbish staff. Do this! Don't do that! * Shower and sink separated from room via glass wall (okay for couples, not okay for non-couples) * No display where elevators currently are and where they're going (1 random door out of 6 will suddenly open) * With a bit of googling in advance you'll find cheaper options with equal service level.
* Well located in terms of public transport. * Spacious, clean and somewhat stylish rooms. * Awesome infinity pool on 29th level. Comes with sauna and gym in case KL's 30°C didn't kill you yet. * Great breakfast buffet (expensive though) * 5 minutes walk to Heli Lounge Bar * 10-15 minutes walk to Changkat Avenue + more quiet side streets
Stayed in February 2024
Reviewed: 21 February 2024
Maks
RussiaMore discount)
One of the best in KL
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content