Jalan Batu Feringgi, 11100 Batu Ferringhi, Malaysia
#8 of 22 hotels in Batu Ferringhi
Guests' ChoiceBased on 6155 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.5
Staff
8.6
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 29 May 2024
Mohd
MalaysiaDining area which is garden cafe is too hot especially during breakfast time.
The facilities
Stayed in May 2024
Reviewed: 27 May 2024
Ching
MalaysiaThe beach has changed a lot over the years. The sandbags are unfortunate but I understand that is to prevent erosion. Beach was disappointing. Can be cleaner.
the buffet spread was really good. Room was spacious and clean.
Stayed in May 2024
Reviewed: 26 May 2024
Khairiah
MalaysiaGot monitor lizard around the pool. Even the staff said the lizard is friendly but we really not comfortable to swim together.
Staff.. Facilities was excellent
Stayed in May 2024
Reviewed: 25 May 2024
Gueldner
Germanythe beach wasn't much to write home about, gym deserves a little upgrade, the room (ours was on the first floor), albeit perfectly clean, could do with a few new pieces of furniture or at least seat covers.
truly great breakfast buffet, incredibly friendly, attentive and patient personal (especially in the restaurant behind the pool!)
Stayed in April 2024
Reviewed: 25 May 2024
R
MalaysiaThe food quality really.need to.improve.Its below average.Need to look into it.
The staff was very very good hospitality
Stayed in May 2024
Reviewed: 24 May 2024
Rosli
MalaysiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 24 May 2024
Mark
New ZealandFound it hard it find anything we didn't like. Could maybe have had more beef bacon available for breakfast, as it was yummy.
The staff at breakfast were fantastic, always smiling and extremely helpful and friendly. The range of food choices was great. There were always plenty of lounges at the poolside and the number of pools available were great, again staff were always friendly and helpful.
Stayed in May 2024
Reviewed: 23 May 2024
Ahmad
Malaysiatoilet door without lock
the pools
Stayed in May 2024
Reviewed: 22 May 2024
Sara
MalaysiaThe staff are so friendly and nice
Stayed in May 2024
Reviewed: 22 May 2024
Shahrudin
MalaysiaNice food and good location
Stayed in April 2024
Reviewed: 22 May 2024
Muhammad
Malaysiamy room is abit hot eventho i drop down the a/c temp to 18c. secondly, the beach really need an upgrade
the room is comfortable for my little family. facilities are kids friendly
Stayed in May 2024
Reviewed: 22 May 2024
Christopher
MalaysiaToilet bowl had a leak but lucky it wasn’t sewer water.
Nice pool and amenities within the hotel.
Stayed in May 2024
Reviewed: 21 May 2024
Srinivas
IndiaExcellent breakfast with a huge variety, multiple pools and a couple of water rides for kids/adults, beachfront to directly walk into from the hotel
Stayed in May 2024
Reviewed: 18 May 2024
Hafiz
MalaysiaLot of choice. Most of tgem are delicious.
Stayed in May 2024
Reviewed: 18 May 2024
Zira
Malaysiagood service clean
best
Stayed in May 2024
Reviewed: 17 May 2024
Guicheron
FranceSometimes the personnel was a bit cold but other of them were really kind and helpful
The view was really great, even better with the sunset. I liked the proximity with activities on the beach et the lovely market nearby.
Stayed in May 2024
Reviewed: 16 May 2024
Sarah
Malaysiamore sockets/ports in the rooms would be great.
service is great! upkeep of the hotel is surprisingly good considering that the hotel has been there for over 40 years. clearly, some improvements were done to the rooms and common areas so that they aren’t too dated and weary. it was nostalgic for me cos i remember swimming there when i was 9 and i’m very glad to see that they maintained good standards.
Stayed in May 2024
Reviewed: 14 May 2024
Melis
GermanyTheir bathrooms need an upgrade, not quite the standards we expected to see at this chain.
Pool, service, and the location was great!
Stayed in May 2024
Reviewed: 10 May 2024
Edd
MalaysiaRoom need to be bigger for almost 500rm a night ...,leaking in room was advised but no action ..staff at bfast register desk is being quite not as helpful as they should....beach is not suitable for swimming but it's been compasate with the other facilities...
The water playground and pool area for kids re lovely..front desk is helpful and warm..ambiance is good overall..location is helpful for moving within Bt Feriingi
Stayed in May 2024
Reviewed: 10 May 2024
Jim
AustraliaHappy with everything.
Love the location, layout and facilities.
Stayed in May 2024
Reviewed: 9 May 2024
Roger
MalaysiaNeeds a bit of an upgrade to bring it up to date.
This hotel is OK and shares some facilities with the Shangri-La next door. It's in a good location for local amenities, shops, restaurants and bars but it is a little dated now.
Stayed in February 2024
Reviewed: 9 May 2024
Say
Malaysiai got an unpleasant experience at the pool with the staff where he was rude and unreassonble to insist on us
Stayed in April 2024
Reviewed: 8 May 2024
Duravive
MalaysiaPay for superior double room but got complementary upgrade because we stay for our honeymoon and that was great room with sea view..really love it!! Thank you golden sand! Everything was good from staff to the facilities.
Stayed in May 2024
Reviewed: 6 May 2024
Shui
MalaysiaThe room have smell and the bath tub have drainage issue. The toilet was not clean properly.
Breakfast buffet and swimming facilities
Stayed in May 2024
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