Very little tbh, maybe that they didn’t always remember to refill the water or replace used tea bags? Nit picking rather than this being a real issue.

Amazing place. Loved the ambience, staff, room layout, finishing touches, view, quality of shower gels etc, location.

Stayed in May 2024

Great relaxed atmosphere in a busy city with small details such as some welcome treats that make this hotel a great place to stay. Would stay here again.

Stayed in May 2024

The driveway to the hotel entrance was very narrow and very easy to miss. Very good that the hotel staff send me an email prior to arrival giving clear instructions how to locate this small road. I would appreciate little bit more space for my clothes.

It was great. Overall good value for money. Good location, clean and simple yet very home like feeling.

Stayed in April 2024

It's great to have a small light instead of turning off the whole room light. The lighting design in the room has room for improvement.

I love the art and decor, a blend of modern and heritage reflecting the neighborhood. Even the room booklet captures the local atmosphere. I adore the overall concept.

Stayed in May 2024

The style, the staff was extremely helpful. Room looks lovely.

Stayed in May 2024

Really good place for staycation

Stayed in May 2024

Everything was absolutely perfect, very good location. Exceptional amenities, up to a western standard. Very clean. The AC was not directed towards the bed, so we could keep it on also overnight, which is rarely the case in other hotels.

Stayed in May 2024

friendly staff convinient location

Stayed in May 2024

Nothing.

Such a lovely warm and welcoming hotel. The decor was spot on. Staff were very courteous and friendly. I wanted to stay close to TRX Pavilion and this was perfect for both walking distance. Breakfast delivery to my room was appreciated and tasty.

Stayed in April 2024

Maybe a gym would be nice

The vibes gave to us as guest is exceptional. It’s simple and chic

Stayed in May 2024

Staffs were very inexperienced for a hotel. There isnt a good offering for room service food

The looks and vibes are definitely on point for a independent boutique hotel!

Stayed in May 2024

there were 3 controller for the showerhead and the other one on top. too complicated for me to figure out each controller. keep it simple please :( hope there are more channels on the tv.

U step into the lobby and the vibes is immaculate. Then you are greeted by the warm and friendly receptionist. Went into the room and it was super clean. LOVE IT!!!! would be coming back again in future!!

Stayed in May 2024

Some mosquitoes seen

Beautifully designed, small yet very sweet boutique style

Stayed in May 2024

Breakfast took forever. We had it included in the reservation but it's probably better to go somewhere else. They took about 1 hr to prepare a slice of bread with cream cheese and salmon on it. Really bad.

Stayed in May 2024

its a repeat stay so I've loved staying at Kloe. Beds are so comfy. the decor is also unique and pleasant

Stayed in April 2024

Little hard to call grab.The drivers just couldn't find us.Fortunately,the hotel staff helped us.

The staffs are so friendly.And the room is clean.

Stayed in May 2024

Absolutely nothing

Everything was amazing! I would definitely recommend this place. 1) Wonderful atmosphere and design of the hotel, 2) Excellent breakfast, 3) Nice pool, 4) Helpful staff, 5) Convenient location

Stayed in April 2024

Pretty much great hygiene and perfect location, just near by the TRX and station. Also the amenities are Aesop. I’m satisfied with everything in this hotel

Stayed in April 2024

In general, everything was fine, but there were difficulties with payment (the terminal at the hotel did not work) and they wanted to ask me to go to the nearest ATM 30 minutes away (remember, this was at 1 o’clock in the morning), in response to requests to leave something as a deposit and decide in the morning The staff did not agree with the problem (it was not pleasant), fortunately for me, the second terminal was able to make the payment, and I was checked in.

Nice boutique hotel, the room is clean, spacious enough for one person (though it would be cramped for two). Very cozy. View from the window onto the street. I was pleased with the late booking, I arrived at 1 am, I was met and checked in.

Stayed in April 2024

Turn down service is not fully done, we asked for additional shampoos, gels and received a response it is going to be our last according to the number of nights we have booked which is a bit unpleasant to hear for guests. And serving the food takes a little bit longer than how it's supposed to be. Hope they have options for double beds.

I love how tasty the food they serve! Highly recommended! Lovely interior design and very accessible to tourist spot areas.

Stayed in April 2024

Our first room was facing the Main Street and the window was poorly sealed so it was very loud all night, but the staff kindly switched rooms for us and it was much better.

Modern design, Aesop toiletries, good location and value

Stayed in April 2024

Having a hair dryer which is more powerful will be nice.

Room was comfortable. Pressure for the shower was strong. The snack box was a nice touch.

Stayed in May 2024

Comfortable both in the room and nice lobby area to relax in

Stayed in April 2024

Not a very nice walk to the malls…

Love the modern/industrial decor of the hotel.

Stayed in April 2024