The decor was a bit Spartan and the bar doesn't open until 4pm, so there's nowhere to sit out the afternoon rainstorms. No pool or view.

Easy location, clean spacious rooms.

Stayed in May 2024

More vegetarian options at breakfast would be great

clean rooms, centrally located, very nice staff

Stayed in May 2024

Staff are exceptionally courteous. Very sensitive to the needs of each individual visitor. Personalized service throughout. Breakfast cooked to order. The hotel deserves every best-review we see. One of the best choices I made.

Stayed in May 2024

The air conditioning in the bar and restaurant made it very cold ( true of a couple of other hotels we walked into in Kuching as well). The bar and restaurant were soulless. Breakfast was adequate, good that we were offered different things over our few days stay.

The staff were amazing, even making sure we had the coffee we said that we would need for an early flight. Lovely to have cold drinks freely available in the lobby. Location was super convenient, easy walking distance to the Water Front, its many shops and to many different style eateries. The room was comfortable and the toiletries provided of very high quality. Any house keeping issues were dealt with immediately. There was a bar if you needed a night cap.

Stayed in May 2024

Great location. Amazing staff, always polite, friendly and helpful.

Stayed in May 2024

Warm welcome, with no surprises of extra charges.

Stayed in May 2024

After showering the whole bathroom was a bit wet and there wasn’t a lot of options for breakfast if you’re not used to eat Asian cuisine in the morning. Other than that everything is fine.

It’s such a nice place to stay! Modern but classy with lots of local art and a special taste of interior. We loved how nice and friendly all the staff was, especially the young women at the reception. Her English is also very great and she had a lot of information for us. Everything is clean, worked properly and the location is perfect. Just a nice and short stroll away from the waterfront. The airport is located about 10-15min by car (depends on traffic). Restaurant and breakfast is good. We can totally recommend this place and we’re a bit sad that we only got to stay one night.

Stayed in May 2024

Excellent stay - clean modern room, spacious bathroom, very close to the city center and restaurants (walking distance). Hotel personnel was extra friendly too! Not many breakfast options but good enough for our needs. Recommended!

Stayed in April 2024

The area is quite close to city areas.Like any other hotels nearby, the place is quite busy at night buzzling with cars and motorcycles. I would suggest having noise cancelling headphones or earbuds.

Staff are exceptionally friendly. Simplicity at its best.

Stayed in April 2024

The hospitality,the kindness of the receptionist and the breakfast

Stayed in April 2024

The room and the services

Stayed in April 2024

wifi was not working for apps like IG, but we had one Maleysian SIM on which we could surf all, so that wasn't an issue for us.

Location good, on walkable distance from the riverside and nice restaurants. very big and clean room, we had rooms at te backside, no noice. the front office staff is the best ever ever experienced! really helpfull to search for information and I you like te have a more and obligate talk, they are always into it.

Stayed in April 2024

Service at breakfast felt like we were at Falty Towers… There was only the two of us, but didn’t managed to take one order right.

Great front desk staff. Most helpful and welcoming. Very nice room, tasteful. Spacious. Late check in is no problem. Walkable distance from the riverside.

Stayed in April 2024

Nothing. Only thing would be some more fruit at breakfast but that’s about it.

Everything ! It was so clean and welcoming ! The staff are absolutely amazing, so very friendly and helpful. My room was also incredibly comfortable and a good size. Everything felt very new and I slept very well here ! Really good value and walking distance to everything.

Stayed in March 2024

Breakfast was a little disappointing

Very friendly and helpful staff. good location

Stayed in March 2024

Super friendly staff, the hotel remodeled recently, nice breakfast, great location close to the center

Stayed in March 2024

The bed is very hard for me, there is no teabags or mugs in the room despite kettle provided

The cleanliness is emaculate, staffs well trained and polite, shower is very good and located right at the city centre.

Stayed in March 2024

The breakfast could be improved upon.

Stayed in February 2024

Breakfast was a bit slow in the first two days due to the shirt of kitchen staff, but not that big deal.

Great location - walking distance to the riverside, China town, cats statue and the culture museum. Very friendly staff- trying to accommodate our requests.

Stayed in February 2024

A few niggles: the water in the showers was constantly lukewarm and letting it run for ages (as staff advised) made no difference. The Western-style cooked breakfast (eggs, toast etc) was greasy; staff clearly haven't been told to keep the oil content down when it reaches the plate. And despite recent renovation, the rooms still don't use a key card system so you must manually turn off appliances and lights before heading out, or else waste lots of electricity.

The Borneo hotel is a veteran in Kuching, now several decades in the business and nicely renovated during the pandemic. It's a competent mid-range option with a good central location - the waterfront and various sights are less than 15 minutes’ walk away.

Stayed in January 2024

none

Location and friendly staff

Stayed in February 2024

Breakfast could be better. There’s limited options

I like the cleanliness of my room and the staffs are very friendly

Stayed in February 2024

Might be only happening during my stay, no hard feelings..for breakfast there only one staff (maybe the other got emergency call) to do service, so the time management for food preparation and service were affected. Could improve with your staff management and advise to not left only one or two person to handle everything. The customer might have their own schedule.

The accomodation and customer service. staff approachable and directly inform for any inconvenience.

Stayed in January 2024

The breakfast menu never changed which is not very pleasant for a long stay.

The hotel staff was very helpful and kind. The towel service was exceptionally clean!

Stayed in January 2024