68 Jalan Tun Abang Haji Openg, 93000 Kuching, Malaysia
#10 of 85 hotels in Kuching
Guests' ChoiceBased on 1115 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.5
Staff
8.8
Value for money
8.4
Free WiFi
7.7
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End of dialog contentReviewed: 20 May 2024
Ang
SingaporeThe swimming pool is too small
Close proximity to amenities & shopping
Stayed in May 2024
Reviewed: 3 May 2024
Zuraini
Malaysialocation strategic n bfast was just nice
Stayed in February 2024
Reviewed: 15 April 2024
Yasser
EgyptThe swimming pool wasn't clean and a lot of dirty in the pool floor under the water.
Location and staff
Stayed in April 2024
Reviewed: 12 April 2024
Siti
MalaysiaMy family went to have breakfast at the coffee house. However the food is limited. Its unsatisfactory. We paid around MYR 5+ per pax but its not worth the money.
The hotel is the centre of city
Stayed in April 2024
Reviewed: 5 April 2024
Mr
AustraliaIt was located centrally. The staff were absolutely fabulous.
Stayed in April 2024
Reviewed: 4 April 2024
Om
Brunei DarussalamNotice that he Sahoor has fewer choices than last year
Shopping mall is in the same building
Stayed in March 2024
Reviewed: 27 March 2024
Michelle
MalaysiaGreat location as walking distance to shopping mall, waterfront and others, easier access to alot of area.
Stayed in March 2024
Reviewed: 22 March 2024
Nancy
United StatesLocation, cleanliness
Stayed in March 2024
Reviewed: 13 March 2024
Shanaliza
MalaysiaThe tissue paper in the room is too thin😅 Perhaps the hotel can provide a better quality of tissue
Strategic location. Walking distance to Kuching Waterfront & souvenior shops. Merdeka Mall is just next to the hotel.
Stayed in February 2024
Reviewed: 9 March 2024
Ian
United KingdomWe only had 2 nights!
Excellent location and really friendly staff. Good breakfast. Nice pool
Stayed in March 2024
Reviewed: 20 February 2024
Filippo
MalaysiaBig room and big bathroom. Good position and nice view of the river.
Stayed in February 2024
Reviewed: 19 February 2024
Dolblne
Malaysianone
breakfast
Stayed in February 2024
Reviewed: 18 February 2024
Koay
MalaysiaParking as in shopping mall. Allt of walking and ehen after 10pm. Need to explain alot to the Parking staff to get a spot
Service is good, location and comfortable
Stayed in February 2024
Reviewed: 17 February 2024
Zahrine
United KingdomExcellent location, clean spacious, quiet rooms with very comfortable beds, great buffet continental breakfast and not forgetting very attentive staff.
Stayed in February 2024
Reviewed: 17 February 2024
Gyma
MalaysiaClean, varieties of food served for breakfast, convenient indoor swimming pool
Stayed in February 2024
Reviewed: 4 February 2024
Nurul
MalaysiaI think the housekeeping can improve a bit more by more thoroughly celan the room daily and top up the shower gel.
I've stayed at the waterfront hotel twice now, and it has become my favorite whenever i go to kuching. I love their location (mall is right next to it with close proximity to the waterfront). I also love their breakfast spread, room size and general ambience.
Stayed in February 2024
Reviewed: 3 February 2024
Agustin
SingaporeThe property feels old. The room is clean but old… There are stains and proof of old age in the room
Gym facility is good; the integration with the mall (Plaza Merdeka) is very convenient
Stayed in February 2024
Reviewed: 7 January 2024
Hugh
United KingdomVery good but some gluten free bread would be winderful
Stayed in January 2024
Reviewed: 31 December 2023
Mary
AustraliaDidn’t have spare toilet paper in the room.
Location, facilities, cleanliness and friendly staff.
Stayed in December 2023
Reviewed: 30 December 2023
Adlizuan
MalaysiaLocation
Stayed in December 2023
Reviewed: 22 December 2023
Nabilah
Brunei DarussalamThere was a water disruption during our stay, around 10pm suddenly there was no water in our room.
The breakfast spread and the staff, good hospitality especially at the breakfast due to I cant carry hot beverages so the staff helps me to carry them. It is also close to Plaza Merdeka, so you do have grocery stores and other essentials nearby
Stayed in December 2023
Reviewed: 18 December 2023
Saleha
SingaporeThe room is clean n well lit. The bed is so comfortable and it is connected with a shopping mall. The facilities are also maintained well.
Stayed in December 2023
Reviewed: 15 December 2023
Tan
SingaporeToilet sink hole stopper was faulty but it’s ok as sink is usable. I noticed there’s no buffet lunch/dinner. Only buffet for breakfast and for specific celebration dates only. It’s a pity as food served in the hotel is fabulous.
Convenient to town area, clean and staff are friendly
Stayed in December 2023
Reviewed: 5 December 2023
Md
Brunei DarussalamCannot open the window
TV
Stayed in November 2023
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