There is no A/C in the room.

Stayed in May 2024

Location next to Metro, and not far from train station was excellent. Being across the street from several bars that were extremely busy with very noisy customers most of the night was undesirable

The staff are friendly, and helpful. We had lots of questions about getting around the city which they helped answer. It was a good location for pre-cruise passengers.

Stayed in May 2024

Room at first floor on the street side was really noisy. Bed was big but not so comfy (mattress too soft). I couldn't switch off the light in the bathroom (no button), so I had to put towels on the floor to hide the light.

Staff was really nice. The room and the bed were big. Despite you have to go to another location for breakfast, it was really good.

Stayed in May 2024

Breakfast (3 minute walk) was a strange aray of lunch items. A proper breakfast would have been preferred.

Location

Stayed in May 2024

I liked the way the hotel was built, with its different levels. Plus the staff was really really nice! I won't look for another place if I'm to go back there next year.

Stayed in April 2024

a sleeper would be nice

location, quiet, clean

Stayed in April 2024

Bed was two single beds

Great Location

Stayed in April 2024

Streetside can be noisy. Thin walls... Could hear neighboring visitor and everything in hallway.

Clean and at walking distance from train station and work visit. If you're a tourist: located close to museum park and bars. Staff is very friendly.

Stayed in March 2024

Great location - just a 12 mins walk from the central station. Staff were super friendly and helpful.

Stayed in March 2024

The room wasn’t warm as I would expect an hotel room to be in this period of time . It might the fact that my windows were widely opened when I checked in, I left the heater on all night but it wasn’t enough for me

Well located

Stayed in March 2024

The room could have been cleaned better, there was a tissue on the ground when we came in and some spider webs in the hallway. There was some noise you could hear from upstairs, but not in a way that was disturbing.

The room was very spacious and had a nice bathtub. Comfortable bed and pillows, and a nice place to get breakfast. There was a little common place which was nice to be able to sit at, and our room view was great as well.

Stayed in February 2024

motion detector light in bathroom kept turning off while i was in the shower

location, comfortable and clean. slept well

Stayed in February 2024

Better bikes Nights so noisy because of trafic

Stayed in February 2024

I'm not sure the breakfast venue is the best option simply because of time and choice. It's a breakfast platter only (but delicious) and it takes forever to prepare, whether it is busy or not.

Location, friendliness, and cleanliness. Quick check out. Access to shopping and restaurants. Very comfortable bed.

Stayed in February 2024

N/A

Good location, friendly staff, basic cleanliness, easy access.

Stayed in February 2024

Nothing! Perfect for a night’s stay.

Location was perfect, there is a 24h self check in but there was also someone at the reception to greet and help you if needed.

Stayed in December 2023

Unfortunately noisy guests staying in the room above me, could hear them screaming and laughing all night

Excellent location, comfortable room. Would stay here again

Stayed in December 2023

There was nothing to dislike.

I liked everything! You are immediately in the city center and the train station is only 20 meters from the hotel entry. You can get everywhere by train easily so I would definitely recommend staying at this hotel. The room was super big and we had very comfortable beds. Little fun moment though as suddenly another couple swiped their room card and stood in our room cause the reception accidentally entered the wrong number but that was resolved promptly! You could also get some coffee out of a coffee machine on the second floor if you wanted or hot cocoa. Unfortunately we couldn't try the breakfast but the hotel had recommendations ready and the other place was perfect! Overall had an amazing stay in Rotterdam :)

Stayed in October 2023

Nothing

Nice property simple but nice

Stayed in December 2023

Corridors smelled of cigarette smoke.

Great location, super friendly staff.

Stayed in December 2023

The location

Stayed in December 2023

Breakfast being out of premises, otherwise nothing else to complain about.

I have stayed here more than once as I am regular visitor of Rotterdam. Almost always I stayed there solo, so have stayed in single & double rooms (depending upon the availability). Rooms: Rooms are clean, done properly with comfortable bed. Single bed being single not that comfortable as bigger sized one. Only once I found a single hair in the bed that I guess came from the cleaner or the person who prepared the room. I didn't take that as cleaning issue or bad service (I can only speak for myself, others may have different opinion), I just took the sheet off the bed shook it well & made the bed again to sleep. Location: Almost City Centre. Walking distance from Central Station & next to Subway (Underground). Breakfast: I always took breakfast option but this time I realised that in-house breakfast service is not available instead they out sourced it to a cafe around 50 metres away. The quality of breakfast is good but breakfast facility out of hotel is a massive negative point for me.

Stayed in November 2023

Clean and comfortable

Stayed in November 2023

The staff at Hotel Emma were extremely efficient and friendly and greeted me on arrival and even checked me in earlier than normal. the room was very clean and ideal for my short stay.

Stayed in November 2023