Boven Catharijnepoort 4, City Centre, 3511 WN Utrecht, Netherlands
#27 of 45 hotels in Utrecht
Guests' ChoiceBased on 2113 hotel reviews
8.2Cleanliness
8.6
Comfort
8.4
Location
9.3
Facilities
8.2
Staff
8.8
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 26 May 2024
Dirk
CanadaWould have appreciated more storage, as in closet space.
The breakfast was very good, beyond our expectations. It was close to train station and the heart of Utrecht.
Stayed in May 2024
Reviewed: 24 May 2024
Pat
IrelandIt’s proximity to the city
Stayed in May 2024
Reviewed: 24 May 2024
Ramakanta
ThailandCheck in time can be done earlier
Location
Stayed in April 2024
Reviewed: 23 May 2024
Carlo
ItalyThe room for the breakfast is too small.
Stayed in May 2024
Reviewed: 21 May 2024
Caroline
IrelandAll in all very good but rooms are on the small size, ok for a very central location.
Great selection for breakfast, refreshed as needed, good time range, plenty of seats even though the hotel seemed busy. Bar stayed open quite late for us, which was appreciated after a late arrival.
Stayed in May 2024
Reviewed: 21 May 2024
Cornelis
SwitzerlandThe area where the breakfast buffet was held was terrible. It is too small for that many people. There were not enough plates, forks and knives two days in a row. The area around the waffels station was always a mess. There should be more staff to help out with breakfast.
The front office staff were super friendly.
Stayed in May 2024
Reviewed: 21 May 2024
Cheng
MalaysiaNothing. All good
Location is great, opposite the train station, within walking distance to tourist attractions, there's also a market place behind the hotel. Lot's of great eating place nearby. Great breakfast spread,
Stayed in May 2024
Reviewed: 20 May 2024
Marc
BelgiumA bit overpriced
Location
Stayed in May 2024
Reviewed: 20 May 2024
Mariana
GermanyThe hotel was very full, which made the elevator use and the breakfast room crowded.
Breakfast was simple and very complete. Warm fresh bread was a plus.
Stayed in May 2024
Reviewed: 18 May 2024
Sadieh
IsraelLocation is excellent. Rooms are okay in size. Decent breakfast
Stayed in May 2024
Reviewed: 18 May 2024
Erich
AustriaThe room was ok but, as compared with e.g. IBIS Hotel rooms, it lacked two important things. 1. Some shelves (drawers are not necessary) to put things on them to avoid get them from the luggage lying on the floor 2. Some lager desk space to put computer and documents for 'home office'
I likes Breakfast very much and the location is ideal.
Stayed in May 2024
Reviewed: 16 May 2024
Richard
United KingdomExcellent breakfast
Stayed in May 2024
Reviewed: 15 May 2024
Aliya
GermanyInitially we got a very small, claustrophobic room (we asked to change, and the staff kindly moved us to a bigger room in couple of days). Breakfast is okay, not bad but also not very good.
Great location (very central), friendly and helpful staff, relatively big bathroom.
Stayed in May 2024
Reviewed: 13 May 2024
Clara
BrazilThe breakfast offer was ok, but for a longer stay it was very repetitive (every day the same options). I would suggest a bit more variety. The female employee in the reception who welcomed me was not so friendly and complained about me ringing the bell trying to get in, as the automatic door did not open.
The room was comfortable and clean, and the location is good, very central and close to the station and stores. The breakfast offer was ok and the breakfast staff was very friendly, helpful and efficient. Overall, the staff was nice and helpful.
Stayed in May 2024
Reviewed: 10 May 2024
Pinota
South AfricaThe breakfast!
It is reasonably close to the station.
Stayed in May 2024
Reviewed: 9 May 2024
Veronique-renee
NetherlandsBreakfast was ok but not as good as I am used to in other hotels. Water cooker.
Perfect location in the centre of Utrecht. Very close to railway station, shops, restaurants, centre of Utrecht. Nice, modern, clean room with window seat and water cooker.
Stayed in April 2024
Reviewed: 8 May 2024
Louis
NetherlandsWe almost died at night (obviously not literally) as no window would open at all and there seemed to be barely any ventilation. woke up at 3am again to try to open a window but just gave up as there literally was nothing. Also we frequently heard as if someone was trying to open our door or even succeeding but it was just the sound of the rooms nearby, you can hear it quite well and that can be a bit annoying.
I liked the hotel experience I got here. It was easy to find even tho some reviews said it wasn’t, it was. Friendly staff and helpful as well. The beds we’re comfortable and so on. The breakfast was small but still good enough to get going with ur day, the staff at the breakfast are very helpful and kind which brings a good atmosphere even for people who hate mornings!. The little bar was also nice and is open till late with beer and cocktails. The gym is 24/7 and it is a nice one as well, enjoyed it.
Stayed in May 2024
Reviewed: 7 May 2024
Krassimir
BulgariaA bit overpriced.
Nice location
Stayed in April 2024
Reviewed: 5 May 2024
Greta
LithuaniaIt is located in the mall, so to get to the hotel, you have to go through it. The wait for the elevator can be a bit long sometimes.
The breakfast was great, bed was comfortable. Next to the train station (so only 30min from Amsterdam) and the city center.
Stayed in May 2024
Reviewed: 4 May 2024
Marek
SlovakiaThe hallway was a little bit dirty. Long time to wait for elevators.
Location, it was next to train station. Ideal if you are travelling a lot outside of city. Nice staff, good breakfast.
Stayed in May 2024
Reviewed: 1 May 2024
Hilary
United KingdomSlightly basic.
Very convenient location near the station.
Stayed in April 2024
Reviewed: 30 April 2024
Denise
IrelandWas very business like. No personal interaction
Location was excellent . Breakfast was so good, such a variety of fresh food
Stayed in April 2024
Reviewed: 28 April 2024
Ioannidi
NetherlandsI would say this is a bit of a personal preference. When you close the dior of the toilet there is still a gap between the door and the wall, so there is no privacy (sound wise) really when you need to use the toilet.
The room was really nice and comfortable. The staff was very kind and the breakfast had a really nice variety.
Stayed in April 2024
Reviewed: 26 April 2024
Jaakkjou
FinlandThe location is wonderful, even for Amsterdam or to reach any other nearby location. The hotel itself is cozy enough to be located in the middle of the shopping centre. Tens of restaurants in the walking distance, women can enjoy themselves of the shopping possibilities. Different worlds in your reach, beautiful Utrect city, commercial shopping centre, excellent travelling possibilities and by renting a car, also the tulips. One of the more convenient hotels to reach everything you need for a weekend getaway, or longer.
Stayed in April 2024
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