None

Location, appearance, service, and surroundings

Stayed in May 2024

Room and specifically the bathroom was very dim (definitely needed better lighting)

Location and overall look

Stayed in May 2024

The pillows were too high and were hard to sleep on. The choice of non-alcoholic beverages like mocktails/cava was very limited and relatively expensive. 6.5 euro for a half liter of sparkling water is preposterous - we only noticed this on the bill that we received after payment (?). The food at the restaurant was good but not exceptional.

Beautiful castle, with very spacious, well equipped room and very nice bathroom. Very clean.

Stayed in January 2024

room, bathroom, breakfast, service, food, very beautiful christmas decorations, very helpful staff, could borrow a plug for loading my cell phone

Stayed in December 2023

Staff is not really friendly; They do their job but nothing extra

Staff in the restaurant try to make our stay nice

Stayed in October 2023

The hotel needs a gym! Nothing available!!!

Super location, very clean. Great food.

Stayed in September 2023

We liked the king size bed, but it only had two pillows. Too few for such a big bed, but moreover, the pillows were very thick and uncomfortable to sleep on. I know pillows are very much a personal preference, but the hotel could consider providing a set of pillows of different size. (and a few extra scatter cushions would also look great on the king size bed.

Being an historic building the hotel had a lot of atmosphere and grandeur. We had a room in the old main building, which were very spacious, with high ceilings and beautiful high windows, fully opening. Beautiful garden and surrounds. Excellent breakfast.

Stayed in August 2023

There was a very big and noisy party going on when we had dinner in the restaurant. Not matching the high class level the hotel is clearly targeting. 

Beautiful hotel with a lot of character and beautiful gardens. 

Stayed in June 2023

Excellent all round

Stayed in July 2023

Not their fault, but the bar was booked out, so we couldn't experience that.

Amazing room, building and grounds. Everyone was professional and helpful.

Stayed in July 2023

Everything

Stayed in June 2023

Lunch was served after 13:00 om saturday and that was a Shame - we had a late check out till 12:00 and couldn’t get any food

Bedankt are great

Stayed in June 2023

Breakfast a little expensive (€20 for each adult and €10 for child), but was of good quality. In other hotels we stayed the small child is waived of breakfast charge because how much they can consume? (only a piece of bread with jam spread)

We chose the hotel because it’s convenient to visit Aachen from the Netherland, and continue to Belgium cities. It is idyllic in Spring time, with flowers blossom in the garden and birds chirping. Our luxury king room offered two great beds in different rooms with elegant furnishings. The spa tub in bathroom looks nice although we didn’t use it.

Stayed in April 2023

Everything was perfect.

Stayed in April 2023

nothing at all.

Nice bar with good cocktails. Room was very nice, bed was very comfy. The restaurant food is amazing and very good breakfast too.

Stayed in April 2023

all good

the location, the Kasteel Ambiente, the top clean rooms, comfortable beds, nice atmosphere, some of Holland History, almost all workers are very friendly

Stayed in December 2022

The room was not warm enough .

Elegant ambiance , very god breakfast and the food and wines at the restaurants were very good.

Stayed in December 2022

There could be more charging poles on the parking. Unfortunately, we couldn't charge our HEV because all positions were occupied.

The rooms are very good and the staff are friendly and helpful. The restaurant is superb. Breakfast is also very good. All in all very recommendable.

Stayed in January 2023

It was cold in the room, and it was impossible to get it warmer even though the heating was at max.

Beautiful property and well-preserved interior!!!

Stayed in December 2022

The mattresses were moving around in the bed, as they are not attached to anything - although the bed itself is pretty comfortable. The bathrooms could get a bit smelly quickly if you keep the door closed. This has nothing to do with the property but there are really no decent options for dinner around (walking distance at least).

Lovely place to stay at! Nice, large bathrooms, quiet location, good service, nice bathrooms, plenty of parking spots, and much more. Breakfast really good, I would highly recommend you to include that in your stay. The grounds were also really nice but unfortunately one part of it was closed and we were not able to walk around there. The hotel bar is pretty cool, and they have some very nice cocktails.

Stayed in November 2022

Nothing

We really enjoyed our stay in this hotel. The hotel has a great atmosphere at a picturesque location. Perfect for a weekend getaway. The room was nicely decorated, clean and quiet during the whole day. Good variety of choices for breakfast. Recommending to reserve a table in the restaurant well in advance for dinner. Free parking available.

Stayed in October 2022

limited parking space in the weekend

great room

Stayed in October 2022

one of the curtains was broken. It opened until we leave. I hope they can fix it soon

I choose the hotel every time when I go to Vaals. beautiful building, nice friendly staff. fresh air, I will go again.

Stayed in September 2022

Food

Stayed in October 2022