Leuvehaven 77, Centrum, 3011 EA Rotterdam, Netherlands
#23 of 74 hotels in Rotterdam
Guests' ChoiceBased on 1356 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.7
Staff
8.5
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 29 May 2024
Rebecca
Hong KongMore bright lights
The beautiful view of the harbour, bridges, convenient public transport, restaurants and so on.
Stayed in May 2024
Reviewed: 25 May 2024
Diane
South AfricaNothing
Lovely modern hotel within walking distance to city Centre and cruise terminal Very close access to tram and metro
Stayed in May 2024
Reviewed: 20 May 2024
Milabfela
BelgiumEverything ...very good. I come back
Stayed in May 2024
Reviewed: 12 May 2024
Patricia
United StatesAir conditioning in room did not work. Wouldn’t below 19c, that’s hot!
Great location. Pricey but very nice
Stayed in May 2024
Reviewed: 11 May 2024
Olga
BelgiumCleanness of the room, old TV you could not use the cast option for the kid, deposits and checking of the room is annoying, have to do it 10 years ago and only here
Very good location
Stayed in May 2024
Reviewed: 3 May 2024
Johan
LuxembourgPlease tell the front staff in the reception to smile and be a bit more friendly👍
Location and fantastic room with great view.
Stayed in May 2024
Reviewed: 2 May 2024
Allan
United StatesMost 4 stars n food in restaurant overpriced n not good. Pool is tiny
Location
Stayed in April 2024
Reviewed: 29 April 2024
Is
GreeceBreakfast could be better organised. A self-service coffee machine is not appropriate for this hotel category.
Location and facilities. Excellent restaurant for lunch and dining.
Stayed in April 2024
Reviewed: 28 April 2024
Cristina
United KingdomThe room was next to the laundry room so a little bit noisy.
Good location, very clean, nice staff
Stayed in April 2024
Reviewed: 18 April 2024
Christina
United KingdomCoffee machine in room had no instructions so had to find a you tube video. Even then it didn't work properly. Fridge didn't work.
The hotel was clean and friendly. Excellent location with metro and tram right outside the door. Pool, sauna and steam room were very good. The pool was a little small. The jacuzzi bath in our room was brilliant. We liked that the toilet was separate to the bathroom. Bed very big and very comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Caroline
NetherlandsThe price is on the high side … would stay more nights if it were not!
Beautiful rooms, great view from room, excellent breakfast
Stayed in April 2024
Reviewed: 9 April 2024
Saskia
United KingdomThe bed wasn’t super comfortable, that was the only slight negative. Everything else was perfect.
Beautiful hotel, well equipped and very clean.
Stayed in April 2024
Reviewed: 9 April 2024
Trudi
United KingdomRestaurant service staff could maybe have been a bit more hospitable and attentive. No one came over to ask how our breakfast was or if we needed anything it was more a case of asking for things. This is not to downplay the restaurant but for the class of hotel I would have perhaps expected to see a few more smiles there
I booked this room as part of my partners birthday experience. It absolutely exceeded our expectations. Our room selection was one with a jacuzzi bath and sauna and we definitely made use of these. Breakfast was quite good as well. It was great to have a chef on site who made some lovely omlettes and avocado toast, not to mention the breakfast buffet which also has quite a few options. The spa facilities were also quite good, kept quite clean and tidy. My only suggestion would be that there were no weekday options for treatment as I was told that these only happen on a weekend.
Stayed in April 2024
Reviewed: 7 April 2024
Bpost
BelgiumThe free bites and drinks in the room are not free- they should have told me before going to the room. When I checked out they asked me to pay 35€ for three snacks and a coke. I expected the snacks to be free from a five star hotel.
The breakfast, the location
Stayed in April 2024
Reviewed: 5 April 2024
Konstantin
DenmarkNothing
I like everything but especially the location and rooms.
Stayed in April 2024
Reviewed: 2 April 2024
Domenico
United KingdomThe room were not cleaned as expected for a 5 Stars hotel and too late in the day. Aldo tea and coffe were not always allocated and not enough. I had to ask for toilet paper once which was missing.
Location and overall style
Stayed in April 2024
Reviewed: 31 March 2024
Michael
United KingdomCost of parking, nearly 40€ per night is a rip off
Initial booking issue, although I think this was with booking.com and not the hotel. Room we had was great
Stayed in March 2024
Reviewed: 29 March 2024
Anamarija
GermanyStaff was not friendly, only girl at check out was very nice. The worst thing was that this hotel was booked months in advance and specifically because it was promoted as spa hotel, I asked for massages on check in and they tell me it’s all booked for weekend. I was shocked as I didn’t get any information or warning that I need to book massages in advance. I actually had to send additional email and ask for spa menu to prepare for the weekend and again no information was provided about booking upfront massages. We requested early check in, they couldn’t even make it to have room ready until at least hour before. In every hotel at least they try when it’s specially requested, but okey understandable if not possible it’s not promised. Furthermore, I asked for additional (charged on top of course) decorations in the room, walked in and nothing was there (but keep in mind room was being prepared until 15:00). Last thing that I can’t understand is that indoor pool water was so cold, everyone there were shocked when they step foot in that pool.
Nice sauna, available towels everywhere, location is really amazing, room are very nice and clean.
Stayed in March 2024
Reviewed: 28 March 2024
Layla
NetherlandsThe status of the bathroom was a bit old. The spa bath wasn’t properly working and was extremely loud, not so much of a relaxing as one might want!
Nice the integration of a sauna with spa bath in a large room
Stayed in March 2024
Reviewed: 27 March 2024
Lady
NetherlandsMenu was limited, but apart from That’s everything was oke
The room and the view was perfect
Stayed in March 2024
Reviewed: 25 March 2024
Andreas
Switzerland-
Great location
Stayed in March 2024
Reviewed: 23 March 2024
Jacqueline
NetherlandsThe water in the swimmingpool was pretty cold
Beautiful hotel with consistent levels of friendly service. Unique designs, nice spa, gorgeous rooms.
Stayed in February 2024
Reviewed: 19 March 2024
Becca
United KingdomNo criticism -our room 857 had a leaky Nespresso machine so you may want to get that looked at but it did not spoil our stay at all. Not having a chance to check out gym and spa facilities 😊
The room and bed were super comfortable and clean. Staff were friendly and approachable Wonderful location.
Stayed in March 2024
Reviewed: 14 March 2024
John
United KingdomRoom not cleaned well e.g. under bed. Also would prefer carpet over hard floor.
Location, good size room, pool/spa. Tram stop right outside.
Stayed in March 2024
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