380 Queen Street, 1010 Auckland, New Zealand
#12 of 182 hotels in Auckland
Guests' ChoiceBased on 1416 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
8.8
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Jun
New ZealandClean property and great location. Exceptional and easy-to-controll lights.
Stayed in May 2024
Reviewed: May 28, 2024
Nic
New ZealandEverything was great
It was absolutely wonderful ..
Stayed in May 2024
Reviewed: May 28, 2024
Gordon
United KingdomGreat, huge room, helpful staff, location brilliant, would stay again.
Stayed in May 2024
Reviewed: May 27, 2024
Chiska
New ZealandCleanliness and location; accommodating staff
Stayed in April 2024
Reviewed: May 27, 2024
Paul
New ZealandFriendly staff, comfy beds and clean rooms. excellent location too.
Stayed in May 2024
Reviewed: May 26, 2024
Tanya
New ZealandSo well appointed and clean!! Huge rooms and only about a 15m walk to the waterfront. If you are there for a show a Q theatre this is the place for you as it’s right across the road!
Stayed in May 2024
Reviewed: May 23, 2024
Susan
New ZealandThe majority of the service was gentle, welcoming and responsive - there was just one staff member who came across as pushy and rushed in his manner.
Amazing location and beautiful room, with lots of thoughtful touches as to what guests might need. Had one of the best risottos I've ever had at the restaurant. This hotel combines care, comfort and beauty really well.
Stayed in May 2024
Reviewed: May 23, 2024
Kiri
New ZealandOnly downfall was the pillows, just abit bulky and hard.
Thoroughly enjoyed our stay at the Airedale Suites. We got to enjoy a Room upgrade which was wonderful to get when checking in. Also being right on the main street of Auckland, there was no problem with the noise from our room at all. We loved our stay and would definately stay again!
Stayed in May 2024
Reviewed: May 21, 2024
Megan
New ZealandAgain, ventilation in the bathroom. Upon check out, it appeared that someone had either purposefully or by accident charged drinks from the bar to my room. Staff were quick to eliminate the charges but did leave me feeling a little uncomfortable.
The room was lovely! The bathroom could use some ventilation and the towel heater wasn’t working but minor things. Location was great, as was staff.
Stayed in May 2024
Reviewed: May 21, 2024
Amelia
New ZealandRooms aren’t very soundproof, the beds are a little hard and pillows aren’t the comfiest
Spacious, good amenities, very helpful and kind staff
Stayed in May 2024
Reviewed: May 20, 2024
Andrea
New ZealandN/R
Customer service experience excellent Beautiful ambience and feel Amazing room with top notch cleanliness
Stayed in May 2024
Reviewed: May 18, 2024
Bronwyn
New Zealandeverything was superb!
Fantastic view of the city, super comfy bed, coffee pod machine, luggage racks x2, extra pillows, excellent customer service, clean, fluffy towels. We will be back to stay again. Thank you Airdale Boutique Suites.
Stayed in May 2024
Reviewed: May 18, 2024
Colin
AustraliaThere was a pillar in the middle of the room. It was a bit of a nuisance, but not a big deal.
Staff were exceptionally friendly and helpful. The room was roomy and comfortable.
Stayed in May 2024
Reviewed: May 16, 2024
Maria
BrazilNothing
Great a la carte breakfast, great location, small but cozy room
Stayed in May 2024
Reviewed: May 16, 2024
Tanya
New Zealandperfect location for town hall event and easy stroll to Commercial Bay
Stayed in May 2024
Reviewed: May 16, 2024
Andrea
New ZealandEverything was good
Location awesome as was going to a concert at the Civic. Room was quiet and comfortable.
Stayed in May 2024
Reviewed: May 15, 2024
Toni
New ZealandRoom card didn’t work when we arrived but that was quickly sorted.
Just picked the location randomly never having stayed there but wanted something close to the town hall. It was excellent! Will be back for sure.
Stayed in May 2024
Reviewed: May 15, 2024
Bask4
New ZealandNothing!
We were upgraded to a suite so was a very pleasant surprise and enhanced our stay hugely! Everybody was very friendly and helpful. Our room had lovely views and was quiet
Stayed in May 2024
Reviewed: May 15, 2024
Lucy
New ZealandNothing, was great.
Really spacious room with nice furnishings. Great location. Was given a free upgrade too!
Stayed in May 2024
Reviewed: May 14, 2024
Hilary
New ZealandI am vegan and there wasn’t anything I could eat in the restaurant.
Convenient for Aotea Centre. Quiet
Stayed in April 2024
Reviewed: May 13, 2024
Mark
United KingdomClean and comfortable room
Stayed in February 2024
Reviewed: May 13, 2024
Joseph
New ZealandEverything was Great, more than your average hotel, staff room, restaurant all amazing
Stayed in May 2024
Reviewed: May 12, 2024
Lynsey
New ZealandThe late check in and helpful and friendly staff
Stayed in May 2024
Reviewed: May 12, 2024
Lucel
New ZealandWonderful staff. Amazing place. Easy walking distance to CBD and viaduct
Stayed in May 2024
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