Al. Zygmunta Krasińskiego 10 , Zwierzyniec, 30-101 Kraków, Poland
#122 of 269 hotels in Kraków
Guests' ChoiceBased on 535 hostel reviews
8.7Cleanliness
9.0
Comfort
8.8
Location
9.3
Facilities
8.7
Staff
9.2
Value for money
9.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Yauhen
PolandThe location is very good, the staff is friendly and answers all the questions. They even offer breakfast for such a low price.
Stayed in May 2024
Reviewed: 3 May 2024
Serafeim
GreeceThere was a terrible smell coming from the bathroom ventilation i suppose, that was not pleasant at all... After the first night, things were better as far as the smell is concerned... The breakfast was not so rich, but for 3 nights ok....
The hostel is close to Wawel, spacious room (#3 for 2 adults and a kid) and clean enough....
Stayed in April 2024
Reviewed: 29 April 2024
Edit
RomaniaThe entry codes should be changed more often because an unauthorized person entered to look for a forgotten phone. This is an important aspect because there is no 24-hour reception as mentioned.
The receptionist was extremely helpful, he managed to solve a delicate problem I had during my stay. The entire staff was very nice, I could stay few hours after check out and work from the kitchen.
Stayed in April 2024
Reviewed: 4 March 2024
Remberto
United StatesWas perfect for me
Very clean place and excellent service Very worth the money you pay 100% recommend this place
Stayed in March 2024
Reviewed: 4 February 2024
Ruiz
MaltaThe staff is super friendly and really helpful. Amazing breakfast 🤤 The location is perfect.
Stayed in January 2024
Reviewed: 4 February 2024
Kiran
IndiaOverview: My recent stay at Ginger -Apart was an absolute delight. From the moment I stepped through the doors, I was greeted with warmth and hospitality that set the tone for the entire experience. This establishment truly exemplifies excellence in every aspect, earning my complete satisfaction rating of 100%.Every interaction, whether it was at the front desk, in the restaurant, or during housekeeping, was marked by professionalism, friendliness, and genuine care for my satisfaction. Special thanks to Karina_Ka.Rina for their exceptional service.
Stayed in January 2024
Reviewed: 29 January 2024
Ian
United StatesThe room kinda smelled a little bit gross - but otherwise it was really comfortable and nice. The location was a bit far from the city center but it wasn’t too bad either.
It was incredibly comfortable :) very very safe! I loved the free breakfast as well haha
Stayed in January 2024
Reviewed: 29 January 2024
Nunes
IrelandAll good.
Very nice place, clean and cosy.
Stayed in January 2024
Reviewed: 21 January 2024
Romana
SlovakiaWe had little problems with parking place - if you go by car let them know in time to reservate the parking place for you. The hotel has just few places, when we had come it was full, but we find place near from hostel and during weekend it was free.
Very nice hostel in the centre of Krakow at a good level - equipment, staff, cleaness. Really close to the center, you dont need to use public transport, can go by foot. There is a bus stop right next to the hostel from where you can go to Wieliczka! Great. We liked the included breakfast, tasty.
Stayed in December 2023
Reviewed: 21 January 2024
Marina
HungaryEverything, staff really kind, really good beds, breakfast and rooms super clean. Really recommended!!
Stayed in January 2024
Reviewed: 21 January 2024
Gianfranco
SpainThe place was not only huge but in super clean conditions all the time, I had to prolong my stay for various reasons and the staff was not only helping with it but giving me facilities all the time. The internet connection was amazing and the place felt very safe. Price super absolutely fair (and cheap to my opinion).
Stayed in January 2024
Reviewed: 14 January 2024
Rath2605
United StatesClean and breakfast and internet
Stayed in January 2024
Reviewed: 13 January 2024
Rostislav
Slovakiabreakfast
Stayed in December 2023
Reviewed: 8 January 2024
Anna
United KingdomEverything. Centrum of Kraków, very nice staff, well - equipment kitchen, room nice and clean
Stayed in January 2024
Reviewed: 8 January 2024
Helmut
AustriaCurtains on the bunk beds would be a biiig Plus! Not very costly, easy to install and a lot more privacy!!!
Again and again I am coming to this very tidy and cosy hostel!
Stayed in January 2024
Reviewed: 7 January 2024
Solovjova
UkraineThis hostel is wonderful. Great location. Tasty breakfast. Very friendly stuff. Highly recommend
Stayed in January 2024
Reviewed: 4 January 2024
Francisco
United KingdomOur room didn’t had blinds so we struggled a bit with outside lights. Plus our room was in the 5th floor and the elevator only went up to the 3rd so we had to use the stairs.
We had a really nice breakfast and the hostel was all the time really quite, plus we needed to get to the airport and the bus station is just outside the hostel which was great!
Stayed in December 2023
Reviewed: 2 January 2024
Pei
NetherlandsAll the best! The bathroom is in the room and all the thing was settled down before you came. And they even prepared a lunch box because I have an early flight. But you have to inform the front desk first. Sooo nice and I really enjoy my time here
Stayed in December 2023
Reviewed: 31 December 2023
Marcia
United KingdomOnly one thing. Had an ensuite and the light could be seen through a frosted window in the door so was disturbing to sleep when someone got up at 5am in the morning.
the breakfast was great! Lots of options and choices and very filling
Stayed in December 2023
Reviewed: 29 December 2023
Angie
TaiwanThe shower room was a bit tiny.
The staff were really kind and helped me a lot. The breakfasts were also good.
Stayed in December 2023
Reviewed: 20 December 2023
Hamzeh
ItalyI highly recommend Ginger ApartHostel based on my three-week stay in Krakow. This establishment is truly exceptional, offering a delightful atmosphere complemented by a friendly and accommodating staff. Additionally, the central location of Ginger ApartHostel in Krakow is a major advantage. It allowed me convenient access to key attractions and made exploring the city hassle-free.
Stayed in December 2023
Reviewed: 4 December 2023
Bwolley
United StatesI didn't mark the score down for this, but since Krakow was so snowy everyone entered the hostel with wet shoes and there was no rug in reception which would have kept things a lot cleaner. Also the bathroom didn't have a bathmat so the floor got quite wet. Really small problems.
Truthfully everything, I booked this last minute just as a place to rest for one night and it by far exceeded expectations. it was prices ~25% higher than other hostels but absolutely worth it. The woman at check in was very kind, explained everything well. The room was warm (Krakow was cold and snowy at the time), all beds had power sockets, and were clean and comfortable. Lockers were available for free using a provided key. Breakfast was way better than expected, normally a free hostel breakfast is toast or cereal but this had all kinds of fruits, vegetables, cheese, meat, coffee, tea, juice, baked goods etc. There was also a kitchen if you prefer to cook lunch/dinner yourself. It is not exactly in the center but a quick walk away.
Stayed in December 2023
Reviewed: 3 December 2023
William
United StatesSlightly off the beaten path
Very nice, clean!
Stayed in December 2023
Reviewed: 20 November 2023
Den4ik
UkraineLight doors, you can hear everything that happens in the corridor (I was lucky, it was quiet). There was no shampoo or shower gel in the shower. There is no parking.
Good location, acceptable breakfast, pleasant staff, everywhere is clean and tidy.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content