Rua da Prata 231, Santa Maria Maior, 1100-417 Lisbon, Portugal
#395 of 395 hotels in Lisbon
Guests' ChoiceBased on 1210 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.8
Facilities
9.5
Staff
9.7
Value for money
9.1
Free WiFi
9.4
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End of dialog contentReviewed: 27 May 2024
Marilyn
United Statesna
Super comfortable place to stay in terms of facility, location and especially helpfulness and friendliness of staff. We felt truly welcomed and “at home”. Restaurant and bar were very nice (had daily breakfast and a wonderful dinner after a long day of sightseeing).
Stayed in May 2024
Reviewed: 25 May 2024
Diana
United StatesGreat location and nice service
Stayed in May 2024
Reviewed: 24 May 2024
Howard
FranceNothing
Personal friendly service
Stayed in May 2024
Reviewed: 23 May 2024
Syed
United StatesNothing
Perfect location perfect hotel perfect people perfect breakfast
Stayed in May 2024
Reviewed: 22 May 2024
Howard
United StatesThe staff and Pedro, the guest manager. Took a free walking tour from the hotel with Pedro. Met some very interesting people and enjoyed my stay.
Stayed in May 2024
Reviewed: 21 May 2024
Nicholas
United KingdomBeautiful decor in the room.
Stayed in May 2024
Reviewed: 21 May 2024
Jennifer
United StatesNothing!
Great breakfast; nice, clean rooms; friendly and helpful front desk - helped me figure out tram to Belém and even pulled up google maps street view so I could see exactly where to catch the tram; nice and friendly bar for an evening nightcap; great location especially for a solo traveler, centrally located and easy walk to tourist sites, other neighborhoods and restaurants; nice coffee shops just around the corner. Highly recommend this hotel for a stay in Lisbon.
Stayed in April 2024
Reviewed: 17 May 2024
Frankmoleiro
United StatesNothing at all
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown Lisboa. The service was exceptional as well. Would definitely send a friend there. Every staff member I encountered, from the restaurants staff, to check-in, to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Stayed in May 2024
Reviewed: 13 May 2024
Michelle
United KingdomNothing, it was fab. We missed breakfast on the 2nd day as service is from 7am and had flights to catch, but we wouldnt have wanted to eat earlier anyway.
This hotel was exceptional and we enjoyed our stay so much. It was in a really great location, near to all the main shops, restaurants, attractions and subway. The service was fab and we really appreciated the complimentary bottled water available each day. The hotel also offers a complimentary 1.5-2hr city tour which we really enjoyed and recommend. Pedro was so informative and gave a history insight we wouldn't have known about otherwise. The rooms were lovely and clean where we also received complimentary fizz on arrival and mini port in the evening. This hotel really gives the extra little touches for their guests I have not seen before. Thank you for a great experience!
Stayed in May 2024
Reviewed: 13 May 2024
Gayle
South AfricaPerfectly situated hotel in the centre of Lisbon. Beautiful shops and restaurants all within walking distance.
Stayed in May 2024
Reviewed: 8 May 2024
Glen
United StatesLocation was perfect. Staff were very helpful and friendly. Breakfast was fabulous. Bar area was a great place to wind down and gather with new friends.
Stayed in May 2024
Reviewed: 4 May 2024
Jessica
AustraliaAbsolutely beautiful, clean and quiet rooms with great amenities. Staff were generous and knowledgeable. Perfect location within walking distance to areas like Alfama, Bario Alto and other sights. Easy walking distance the main tram and bus routes. I would absolutely stay here again.
Stayed in May 2024
Reviewed: 3 May 2024
Camille
United StatesNo dislikes
Very comfortable & quiet hotel with lovely facilities. Extensive breakfast selections, including omelette & waffle station. Full bar with creative cocktails. Best of all is the friendly, well trained staff that go out of their way to make your stay enjoyable. Enjoy Lisbon with the hospitality offered by Baixa
Stayed in May 2024
Reviewed: 3 May 2024
Caroline
United KingdomClean comfortable , close to lots of bars shops and restaurants, breakfasts were very good. Beds comfortable staff very nice and helpful. The street outside is closed off to traffic presently and this winter a quiet nights sleep
Stayed in March 2024
Reviewed: 1 May 2024
Thomas
United KingdomGreat location, and a great experience from check in to check out, super friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Terrence
United StatesGreat location. Wonderful friendly accosting staff; made us feel greatly cared for
Stayed in April 2024
Reviewed: 27 April 2024
Nana
DenmarkSo nice, helpful and professionel staff. Great bed and tastefully decorated room. Snacks and drinks in the lobby for free is a nice touch.
Stayed in March 2024
Reviewed: 24 April 2024
綾乃
Japannothing :)
All staffs are very very kind!!! Once I come to visit here again, I will stay here again. I highly recommend this hotel!
Stayed in April 2024
Reviewed: 16 April 2024
Steinert
United StatesAir conditioner didn't work super well and the in room closet space was small and hard to get to...otherwise a perfect stay!
Stayed in April 2024
Reviewed: 16 April 2024
Douglas
United StatesGreat all around.
Wonderful staff. Great location. Clean and comfortable room.
Stayed in March 2024
Reviewed: 14 April 2024
Simona
RomaniaRoom was clean Hotel was in the city center
Stayed in April 2024
Reviewed: 13 April 2024
Renata
United StatesNothing
We love the hotel and location. Hotel is in the heart of the Lisbon and all the attractions. We loved the Hotel
Stayed in February 2024
Reviewed: 13 April 2024
Emily
United StatesNothing to say here.
They greeted us warmly, we had been there just three days prior, and that made check in that much easier. Champagne waited for us in the room. We had one of the family style suites. Location can’t be beat. Came back for the espresso martini at the bar.
Stayed in April 2024
Reviewed: 13 April 2024
Emily
United StatesNothing to say here!
We had a lovely time here. The location was PERFECT. The staff were wonderful. Sebastian at the front desk was lovely and helped us check in early. We enjoyed their breakfast every day- great variety and convenient. The espresso martini at the hotel bar is the best I’ve had. The rooms were wonderful, and coffee and waters were available for guests in the lobby - super convenient.
Stayed in April 2024
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