Rua dos Castelos 96, Ramalde, 4250-117 Porto, Portugal
#23 of 225 hotels in Porto
Guests' ChoiceBased on 395 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
8.0
Facilities
9.6
Staff
9.8
Value for money
9.2
Free WiFi
9.3
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End of dialog contentReviewed: 3 June 2024
Patricia
United KingdomI probably would have liked a really late checkout for a fee of course
The hotel was spotless and lovely decor.The rooms were so comfortable and the kitchen area had all the utensils needed.The pool area was really relaxing. The gym facilities were fantastic and the staff were really friendly and helpful. Raquel at reception let us do a later check out which was great.
Stayed in June 2024
Reviewed: 2 June 2024
Berglind
IcelandThe walls are very thin and you can hear everything between rooms
Very clean and friendly staff
Stayed in May 2024
Reviewed: 26 May 2024
Oleksii
SpainIn my opinion, the breakfasts could have been more varied, but this did not affect my assessment of this excellent hotel.
Exceptional staff attitude. My wife and I flew to Portugal to celebrate her birthday and thanks to the staff of this hotel we have only the best experience of this wonderful country. They helped with ordering flowers and gave me a bottle of sparkling wine and a massage on my birthday. I also liked that there was water, tea and snacks freely available. Coffee capsules are provided in the amount of 4 pieces for free, additional ones must be purchased, but the price is democratic. The hotel is very clean, the rooms are cleaned every day. I want to thank the hotel staff for their care.
Stayed in May 2024
Reviewed: 26 May 2024
Martin
Czech RepublicI would appreciate more variety in breakfast.
Truly comfortable accommodation in Porto. Very nice and helpful staff, good location, aside from crowds, pleasant interior design.
Stayed in May 2024
Reviewed: 25 May 2024
Davina
United KingdomThere isnt a bar which we would have liked but apart from that it was great
The property was very clean, the staff were super friendly and the spa / pool area were lovely..
Stayed in May 2024
Reviewed: 24 May 2024
Jane
United KingdomFor us and our needs, the hotel was little further out of town than we realised but this is not a criticism. I think we were so focused on the hotel that we paid a little less attention to the location. So, we accept responsibility for this.
We had breakfast in the hotel on a few occasions. Very nice, good quality and plenty to eat. We loved that there were complimentary food items placed in the dining area in the afternoon that we could make use of and that we could make pots of tea for ourselves. We also loved the coffee pods in our bedroom. We thought the hotel style and decor was beautiful and very well done. The staff were all very friendly and happy and keen to help. The atmosphere was very relaxed and we almost felt like we were staying someone's own home.
Stayed in May 2024
Reviewed: 22 May 2024
Sven
Germany-
Nice hotel with parking.
Stayed in April 2024
Reviewed: 20 May 2024
Andreap2856
ItalyVery cousy, new, clean hotel. Good position.
Stayed in April 2024
Reviewed: 15 May 2024
Gregory
AustraliaThe underground parking is a bit tight and requires multi-point turns to get out but that’s a small price to pay for the convenience and security. The entry/exit ramp is also quite steep. A minor issue TBH.
Brand new, well designed and fully kitted out with everything you could need. Staff are very helpful and friendly. Location is very good with a supermarket 50 metres away and the Casa de Musica metro station only a 10 minute walk away The gymnasium is excellent and has a huge array of brand new exercise machines and equipment. The pool is small but pleasant and was warm enough in mid May for a swim. The lounge area is generous and the gourmet area is clean and well appointed. We really enjoyed staying here and would strongly recommend BFRESH Hotel.
Stayed in May 2024
Reviewed: 7 May 2024
Elizabeth
United KingdomThe location was slightly off the beaten track but we found a great restaurant nearby.
One of the nicest hotels I have ever stayed in. Tasteful modern decor, great facilities and the staff went above and beyond to look after us, even leaving pastries and cakes out for us in the gourmet area.
Stayed in May 2024
Reviewed: 4 May 2024
Charlotte
GermanyIf anything the soundproofing isn't that great but we anyway sleep with earplugs, so it wasn't a problem for us :)
We loved the breakfast picnic basket, you could take it in the dining room or have it delivered in front of your room. We ate in our hotel room. The basket was filled with plenty of food and we enjoyed it very much. The weather wasn't that great when we were there but the hotel has lovely sitting areas and a great gym.
Stayed in April 2024
Reviewed: 1 May 2024
Peter
CanadaFor people who are sensitive to scents, the scented products used in the common areas, can be very irritating (as it was with me).
Stayed in April 2024
Reviewed: 29 April 2024
Sarika
United KingdomIt’s slightly further away from the old town (around 30-40 minute walk. But bolt is very cheap in Porto so it’s easy to get bolt everywhere.
Excellent gym - good breakfast - very helpful staff. The beds were also very comfortable. Very clean hotel too!
Stayed in April 2024
Reviewed: 27 April 2024
Navid
SpainRealer innovative Concept. The Garage has two Type 2 Chargers.
Stayed in March 2024
Reviewed: 20 April 2024
Kristjana
IcelandYou can almost hear everything from the next rooms so I kept waking up to my ,,neighbors” either coughing or having a phone call. Because I don’t eat meat and am lactose intolerant the breakfast wasn’t enough. Next day I had bought some stuff from the supermarket so then it was fine. But I don’t recommend it if you are eating healthy and can’t eat lactose.
It was really clean and nice overall. The staff was helpful and the gym had everything that I needed. The swimming pool was nice to lounge by and the girl working in the breakfast was so nice!
Stayed in April 2024
Reviewed: 18 April 2024
Benjamim
PortugalMandatory to use their garage otherwise impossible to park
Modern clean and comfortable
Stayed in March 2024
Reviewed: 30 March 2024
Ruth
United KingdomAll I could possibly say is that the location is a bit far out of the main attractions of the city. I would say most of this time things were about a 30 - 40 minute walk. However, it’s an easy enough walk, not a huge issue and I would also highly recommend using Bolt as it was incredibly cheap. All in all, this did not really put me off but it might others.
The hotel is absolutely lovely, modern and very clean. The bed was incredibly comfortable and I also had a small kitchen area which was really well equipped and very useful. The staff were lovely and the area is very quiet, whilst also being a quick trip to the airport. I had a wonderful stay, thank you so much!
Stayed in March 2024
Reviewed: 21 March 2024
Anthony
United KingdomI had a lovely room with loads of facilities. Massive fridge and a supermarket one minute walk meant I could make my own food as I had a microwave and loads of cooking utensils. The bed was amazing. There was always plenty of fresh towels and seperate towels use at the pool. The hotel was very quiet. I enjoyed having a plasma screen so I could watch Netflix etc. always plenty of toiletries, shower gel, body soap hand soap etc. Plenty of storage space for clothes and also a small safe which was free of charge. The gym is amazing, really clean and the equipment is top class. I had a small terrace on the ground floor which meant I could sit outside eat my lunch or just relax and could simply walk straight to the pool. The location is a 30 minutes walk from places like the ribeira etc but the bolt taxis only cost 4 euro during the week and maybe slightly more at weekends. But the taxis are highly available and takes less than ten minutes to get to where I was going. The staff where really friendly from the minute I arrived. There was a language between a few of us but it didn't stop them from helping out. The laundry service is handy, cost five euro to wash and dry there is a drying rack in the room which was ideal for certain t-shirts etc that can't go in the dryer. Things like that really show how well thought out the rooms are to accommodate the guests. Also with an iron etc and even a hair dryer which I didn't need but shows the level of facilities. The hotel is always really clean. There's always a nice smell which a lot of people don't like.but I thought it was different. I travelled alone and the breakfast was enough for two days as there was a lot for 15 Euro. There's actually a lot more going on around the hotel than I could find on google, such as a few restaurants and also an all you eat buffet a five minutes walk away. It was cheap and really nice.
Stayed in March 2024
Reviewed: 18 March 2024
Joshua
United StatesHonestly nothing negative about
It was clean and comfortable, everyone was very friendly . The Gym had no business being that big .
Stayed in March 2024
Reviewed: 19 January 2024
Antonio
BrazilNothing
Incredible! The hotel is new, comfortable, very well decorated and the staff is great.
Stayed in January 2024
Reviewed: 21 December 2023
Tammy
United StatesA bit of distance from center of town
Staff, breakfast and facilities were wonderful!
Stayed in November 2023
Reviewed: 19 November 2023
Mikhail
RussiaNo breakfast buffet
Stayed in November 2023
Reviewed: 10 November 2023
G
MaltaThe room terrace is hardly suitable for the rainy season while the water drainage could be improved, as well as awnings would be an advantage. Paddle and pool area are exposed to rain as well, hence we couldn't use it. The door was not a proper sound-proof.
Very friendly personal. Brand new hotel. The gym is really good. Room cleanleness and facilities, design, comfort, kitchenette equipment.
Stayed in November 2023
Reviewed: 7 November 2023
Bozhilov
GermanyEverything was perfect
Friendly staff
Stayed in November 2023
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