Av. Tomás Cabreira, 8500-802 Portimão, Portugal
#5 of 27 hotels in Portimão
Guests' ChoiceBased on 675 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.9
Staff
9.3
Value for money
8.6
Free WiFi
8.0
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End of dialog contentReviewed: 2 June 2024
Aaron
United Arab EmiratesOnly issue is that the doors to the balconies lock when you close and can’t be opened from the outside. So don’t close the balcony door when outside!
Well located, modern. Staff were were excellent!!
Stayed in May 2024
Reviewed: 2 June 2024
Brahim
GermanyNothing to complain about
Great location
Stayed in May 2024
Reviewed: 30 May 2024
Irena
United KingdomManagement. No point sending them requests on booking. Our request was "upper floors please", we've got a dark room lower than the ground floor with the sea and people laying a few metres from our balcony/terrace view. On the third day (we have stayed 10) the room was changed and we were charged 35€ extra for change. We got a nice bright room on the first floor. And... on our arrival day was my husbands birthday. Nothing. Even no card. Two members of staff were going to ask the manager about the situation... Zero
Good location, polite and friendly staff, large clean and comfortable rooms. Very tasty and different food with few options for meat eaters and vegetarians, a lot of seafood and fish everyday. Live music in the restaurant on breakfast time as well.
Stayed in May 2024
Reviewed: 30 May 2024
Thomas
IrelandWe had an issue with hundreds of dead flies in our room however once raised it was resolved.
Stunning hotel right on the beach. Plenty of choice for breakfast and dinner. Staff very friendly and helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Lilla
DenmarkBreakfast was unfortunately less impressive, although it still offered a good variety. There were eggs done in different ways, with meat and vegetarian options to accompany them. However, the interesting selection of cheeses, cold cuts, and jams available at dinner was nowhere to be found. The hotel has no parking, but we usually managed to find a spot on a nearby street. However, I imagine this could be more difficult during busier periods.
The hotel was charming, with a unique style that we thoroughly enjoyed. It stood out among the other hotels in the area. The staff was very friendly and helpful. The hotel was very quiet for most of our stay, allowing us to leave well-rested. The beach is about a 2-minute walk away and offers an impressive view from the rooms and the restaurant. Dinner was quite good, with a decent selection of main courses and sides, including several vegetarian options. The highlight was the excellent cheese selection and the variety of desserts.
Stayed in May 2024
Reviewed: 28 May 2024
Robert
GermanyWe did not expect to have slots for dinner, and slots are only for one hour Also a hotel of this category should not offer coffee by a machine or juice from an automate only when having booked half-board.
Nice view for all sea faced rooms Very friendly and supportive staff at front office Quantity and quality of breakfast and dinner buffet
Stayed in May 2024
Reviewed: 23 May 2024
David
United KingdomOur room was fine but could have done with refurbishment. The curtains were old and the bathroom, while nice and big, could have done with a proper extraction system and a non-slip floor in the shower.
The staff were cheerful, polite, friendly and extremely helpful. The food was amazing value both in quality and quantity. The location of the hotel is excellent and the interior design and architecture very impressive. The facilities in the room were fine and the wardrobe and drawers were excellent.
Stayed in May 2024
Reviewed: 15 May 2024
Louise
IrelandNothing
Loved our stay, hotel very clean,quiet & food lovely.Staff very helpful & polite at all times. Excellent location , minutes walk to shops pubs & marina.
Stayed in April 2024
Reviewed: 3 May 2024
Beijun
NetherlandsThe hotel WiFi is bad. In the room, we always only have one or two signal, and we can’t even watch videos with the connection.
You’re able to walk down to the beach and sit at the bench facing ocean. And The first day we arrive at the hotel before check in time, the manager allow us to use the swimming pool bathroom to change and stay in the hotel, and also give us a particular card to be able to access to the beach from hotel
Stayed in April 2024
Reviewed: 1 May 2024
Lucy
United KingdomNothing.
The staff and hotel was excellent. We thoroughly enjoyed our stay and would come back. The location was very good for accessing the beach and shops.
Stayed in April 2024
Reviewed: 23 April 2024
Mario
CanadaNothing
Amazing from check in, rooms, ocean view, pool & wonderful breakfast
Stayed in April 2024
Reviewed: 23 April 2024
Julie
United KingdomBeds are hard
Nice well located
Stayed in April 2024
Reviewed: 20 April 2024
Gayle
United KingdomThe hotel was in a great location with easy access to the beach. It was quiet and allowed for a thoroughly relaxing break. Breakfast options catered for every taste
Stayed in April 2024
Reviewed: 18 April 2024
Gail
United KingdomRooms were very big and clean with a sea view.
Stayed in March 2024
Reviewed: 15 April 2024
Patricia
IrelandThe only thing I think they need to improve on is lighting in the wardrobe area as it can be very dark and hard to see the numbers on the safe.
Everything was great stay lovely surroundings great friendly staff very good breakfast with plenty of choice and well run.
Stayed in April 2024
Reviewed: 14 April 2024
Dianna
United StatesFitness room was not large and didn’t have any weights. Very limited there.
Wonderful property and location. Room was lovely and had a fabulous balcony. The breakfast was delicious! Highly recommend.
Stayed in April 2024
Reviewed: 11 April 2024
Emer
United KingdomEverything was amazing. The friendly helpful staff, great food perfect location
Stayed in April 2024
Reviewed: 8 April 2024
Tonya
United KingdomNothing
Adults only. Facilities.
Stayed in April 2024
Reviewed: 8 April 2024
Ievinga
United KingdomGorgeous hotel with lovely areas outside and inside; creates relaxing atmosphere. Very clean and smells fresh. Staff are polite and very helpful, also very unnoticeable, but always there if you need them. Bar and restaurant prices not overpriced; delicious breakfast. Hotel is accessable for disabled guests.
Stayed in April 2024
Reviewed: 4 April 2024
Philip
United Kingdomwould have been nice to have a menu for room service or afternoon tea but otherwise very good
Stayed in March 2024
Reviewed: 4 April 2024
Breno
IrelandThe only downside: very few parking slots available. There were only five in total, which were always occupied.
It is a gorgeous hotel with a great view of Praia do Rocha. Comfy bed and spacious room. Friendly staff and good food variety in the breakfast and dinner. We would happily return in the future!
Stayed in April 2024
Reviewed: 4 April 2024
Vincent
IrelandBreakfast was good, but not exceptional
Great hotel, with very helpful staff.
Stayed in April 2024
Reviewed: 3 April 2024
Richard
United StatesPraia da Rocha is purpose built for tourists escaping the winter in northern countries or in summer, people coming to enjoy the beach. We were there in March and this is a tour group hotel. Lovely people but there for a two week stay. Often there were several tour group in the hotel at the same time. Breakfast and dinner were included in their price. But if non tour people wished to have dinner the price was 29 euros each and the food was mediocre at best. There are excellent restaurants in town and the prices are very good and nowhere near 29 euros per person. Beach is lovely but 55 steps down and of course, then back up.
Unusual beautiful decor in lobby and public spaces. Very nice breakfast with good selection of hot and cold foods. Staff was very pleasant and helpful.
Stayed in March 2024
Reviewed: 1 April 2024
Demil898
SwedenMy biggest problem is that when we booked 3 months before we specifically asked to arrange a late checkout and were told to ask when we arrived. When we did this, they advised to ask on the morning of our checkout at which point were told that it was not possible. We were even willing to pay extra and still despite all this warning the hotel could not figure anything out. The dinner buffet was overpriced, at €30 the quality was not really good enough to justify it, while the breakfast was very repitive and it would be nice to have a few more options that they rotated.
Most of the staff were very friendly and accomodating, the cleaners especially were quick and efficient and did a very thorough job. The room size was really big and was great for a couple. The location was right on the beach with only a very short walk down some stairs to be sea side. Lastly it lived up to its name with most people were at least 30 and not a child in sight.
Stayed in March 2024
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