Rua de Santiago 10 a 14, Santa Maria Maior, 1100-494 Lisbon, Portugal
#10 of 396 hotels in Lisbon
Guests' ChoiceBased on 261 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.5
Staff
9.8
Value for money
8.7
Free WiFi
9.3
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End of dialog contentReviewed: 1 June 2024
Sharon
United StatesRoom was a little small.
Location was outstanding. Best breakfast! Bar is beautiful and cocktails well made. Dining at Audrey’s (hotel restaurant) was wonderful. We had the scallops.
Stayed in May 2024
Reviewed: 28 May 2024
Stuart
United KingdomNothing
Great room (402 Panoramic suite), great food and charming staff in a historic building (Roman roots!) that couldn’t be bettered for ambience and convenience of location between castle and cathedral.
Stayed in May 2024
Reviewed: 26 May 2024
Martin
United StatesNothing
Everything! Location and amenities are superb
Stayed in May 2024
Reviewed: 26 May 2024
Mary
United StatesFantastic location in the old town. Beautiful building and decor, room was large and nicely decorated. Service was outstanding. Breakfast was very nice.
Stayed in May 2024
Reviewed: 26 May 2024
Peter
United StatesHard to navigate to.
Boutique hotel with great finishes. Picturesque location but hard to get to.
Stayed in May 2024
Reviewed: 23 May 2024
Manuel
United StatesThe location of the hotel was perfect
Stayed in April 2024
Reviewed: 18 May 2024
Theresa
United StatesDid not love the location, but the location was still good.
The property over all was fantastic. The staff and the breakfast were exceptional.
Stayed in April 2024
Reviewed: 4 May 2024
Barbara
CanadaThe hotel was beautiful and even though located in a very tourist heavy area, it was tucked away and felt off the beaten track. The restaurant had a lovely outdoor seating area, and the food and service were excellent. The staff were very warm and welcoming, going out of their way to ensure we enjoyed our stay. We were even given a free upgrade! I would highly recommend this lovely hotel.
Stayed in April 2024
Reviewed: 23 April 2024
Peter
United StatesCan't say much if anything at all.
I have never been to Lisbon and booked this based on reviews knowing nothing about the area. What a surprise, it is an older small boutique hotel of excellent quality and condition. The only mark for a view is our view was of a beautiful vegetated courtyard instead of an ocean view. But what privacy and quite that offered. The service was fantastic, above expectations. We were given cheese and meat plates in the room before dinner, the food in the restaurant was fantastic, and the best part was being able to walk less than one block to the most desired view point in Lisbon, and close proximity to other things like St Joes Castle, walks, etc.
Stayed in April 2024
Reviewed: 19 April 2024
Clare
United KingdomBeautiful historical building in a Fabulous location
Stayed in April 2024
Reviewed: 12 April 2024
Christopher
South AfricaThe bar fridge in the room wasn't working but was quickly changed.
Beautiful old historical building that has been restored with great care and thought. Wonderful finishes and superb interior decoration.
Stayed in April 2024
Reviewed: 8 April 2024
Lindsay
United StatesIt would be helpful to provide instructions for guests who need to arrive in a rental car because the access is controlled with a code.
Beautiful building in a fabulous location with exceptional staff
Stayed in April 2024
Reviewed: 4 April 2024
Hollie
United Statesn/a
Location & amenities
Stayed in April 2024
Reviewed: 23 March 2024
Paul
United KingdomNothing
Excellent location. Fantastic cuisine and friendly attentive and helpful staff
Stayed in March 2024
Reviewed: 16 March 2024
Michelle
United StatesI loved it all.
The location was perfect. The accomodations support.
Stayed in March 2024
Reviewed: 10 March 2024
Rafael
FinlandNot advisable to arrive with own car due to lack of parking nearby and lots of traffic; although the staff was extremely helpful with helping with parking
Superb service
Stayed in March 2024
Reviewed: 8 March 2024
Paul
United KingdomNothing
Superb and varied breakfast especially the delicious granola.
Stayed in March 2024
Reviewed: 6 February 2024
Kamilla
Denmark-
Helpful and friendly staff. Splendid breakfast. Great place, central yet quiet.
Stayed in February 2024
Reviewed: 3 February 2024
Ola
PortugalGood location in the middle of Alfama, but still quiet. Very nice architecture and creative interior design. Excellent beds with soft top. Spacious bathroom. Exceptionally friendly and attentive staff, but in the restaurant a bit more skill training would take the experience to the next level
Stayed in February 2024
Reviewed: 29 January 2024
Rundi
AustraliaOnly small thing was we had hoped to get a room with the colourful tiles .
The Hotel itself was beautiful with a gorgeous lobby, bar and even the lobby bathrooms were lovely! Breakfasts were superb, the staff were all friendly and helpful. The room and large bed were very comfortable. Also great to have fresh water provided each day.
Stayed in January 2024
Reviewed: 16 January 2024
Patrik
SwedenThe rooms could be more updated, painted, and a better fan in the shower.
The service was wonderful! From the reception to the restaurant. Perfect!
Stayed in January 2024
Reviewed: 15 January 2024
Sophie
United KingdomEverything !
Stayed in January 2024
Reviewed: 14 January 2024
Aneta
PolandAt breakfest there was too cold, in winter there were ac working despite heating. No heating at bathroom, large bathroom but very cold.
Great localization, wonderful view on the water, very nice hotel, nice design.
Stayed in November 2023
Reviewed: 23 December 2023
Kosuke
United Arab EmiratesIn the breakfast, the staff offered the foods in the restaurant and did not realize that each cost separately. In total, our breakfast for 2 adults became 76EUR… the taste was okay, but could inform us in advance for the cost..
The best staff and location. I was proud of that my first stay in Lisbon was here. Will definitely recommend to my friends for their next stay.
Stayed in December 2023
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