Marata Ulitsa 11, Tsentralny, 191025 Saint Petersburg, Russia
#5 of 410 hotels in Saint Petersburg
Guests' ChoiceBased on 28 hotel reviews
9.6Cleanliness
9.7
Comfort
9.8
Location
9.8
Facilities
9.7
Staff
9.7
Value for money
9.3
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 22 February 2022
Alexander
CanadaA must stay Hotel in St.Petersburg, great location, great staff, delicious food from both Marius and Claret restaurants, I was living there for about a month and felt like I'm 100% at home, the Hotel is located on Marata street, in the centre close to everything, taxi is very easy to order I could reach everything within minutes. Room service is great! Food from Marius restaurant is available 24/7, breakfasts are very good too with lots of options from fruits to meats, cereals, desserts, etc. Staff was very helpful and did their best on every ask. The concierge service is great too and is ready to advise/arrange something you would like. The Manager Yunis is a great host! I saw him multiple times greeting the guests and making sure they have everything they need! My 1st and only preference when visiting St.Petersburg.
Stayed in January 2022
Reviewed: 24 December 2021
Rosa
United StatesI love this place
Stayed in November 2021
Reviewed: 3 December 2021
Michael
United Statesnothing
everything
Stayed in October 2021
Reviewed: 22 September 2021
Татьяна
RussiaNothing
Best hotel! Favorite 🤍
Stayed in September 2021
Reviewed: 3 August 2021
Georgi
BulgariaRoom a bit small, but that's normal for St Petersburg - historic building.
Location - you can reach the hotel by foot from the Moscow rail station. Luxury interior. Attentive service. Nice breakfast at open area in the inner yard. Mineral water and chocolates in the room, complimentary drinks at the hotels' cafe.
Stayed in June 2021
Reviewed: 10 July 2021
Alexander
United StatesThe location is great, the room is wonderful. The breakfast was delicious and professionally prepared for any guest taste and specifics. At any time you would be immediately served at the reception desk, never waiting to be served or answered question. We received excellent suggestions about where to go in St.Petersburg, including booking the theater tickets etc.
Stayed in June 2021
Reviewed: 30 June 2021
Evgeny
United Kingdomnon
Excellent service and personal touch: Room, interior, garden, service, restaurants, concierge, hospitality - all are top level. Authentic St. Petersburg style and feel in every detail. Highly recommended. I have no question where to stay next time during my visit in SPB
Stayed in June 2021
Reviewed: 2 July 2021
Son
CyprusBreakfast waiting staff were a bit obtuse (took maybe 15-20 minutes to get eating utensils after repeated request, which slightly annoyed them), internet is speedy but disconnects/logs out easily
Very good breakfast, reception staff are very friendly and helpful, good amenities, sufficiently spacious rooms, internet is speedy (caveat) Location is very central, and the rate we found was excellent despite the Euro cup
Stayed in June 2021
Reviewed: 18 June 2021
Matthew
United KingdomUnfortunately, despite a comfortable (although expensive) stay, the review reflects the policy of charging foreign guests for registration. Now, I understand all hotels are obligated to register guests every stay, yet this is always free. Having stayed in hotels all over Russia for the past 4 years, registration has never been added to the final bill. This is quite clearly discriminatory against foreigners, and a way to make a quick buck from foreign guests. Despite the fee only being 400RUB per person ($11 in total), it is the principle of charging high paying guests for a service that is both the hotel's responsibility and something they can do for free. Furthermore, an email sent to Helvetia to explain the situation was met with a standard reply, defending its policy without any real substance. Very disappointing customer service (and discrimination against foreigners) Helvetia.
Stayed in June 2021
Reviewed: 28 June 2021
Anonymous
CyprusReally everything was amazing, the only thing it’s the hairdryer wasn’t so good 😊 all the other others was top 🔝🙏🏻🙏🏻🙏🏻 thank you ☺️
Very cozy and warm welcoming! Unlimited sparkling wine 😉😉😉
Stayed in June 2021
Reviewed: 13 February 2022
Ruslan
RussiaThere are no comments available for this review
Stayed in February 2022
Reviewed: 11 February 2022
Dmitry
RussiaThere are no comments available for this review
Stayed in February 2022
Reviewed: 29 December 2021
Stepan
RussiaThere are no comments available for this review
Stayed in December 2021
Reviewed: 29 December 2021
Andrew
RussiaThere are no comments available for this review
Stayed in December 2021
Reviewed: 22 December 2021
Mikhail
RussiaThere are no comments available for this review
Stayed in December 2021
Reviewed: 7 December 2021
Kirill
RussiaThere are no comments available for this review
Stayed in December 2021
Reviewed: 6 December 2021
Denis
RussiaThere are no comments available for this review
Stayed in December 2021
Reviewed: 24 November 2021
Ксения
RussiaThere are no comments available for this review
Stayed in November 2021
Reviewed: 7 November 2021
Anna
United KingdomThere are no comments available for this review
Stayed in August 2021
Reviewed: 21 October 2021
Вадим
RussiaThere are no comments available for this review
Stayed in October 2021
Reviewed: 9 September 2021
Olya
United StatesThere are no comments available for this review
Stayed in July 2021
Reviewed: 30 August 2021
Yair
IsraelThere are no comments available for this review
Stayed in August 2021
Reviewed: 26 August 2021
Igor
RussiaThere are no comments available for this review
Stayed in August 2021
Reviewed: 4 August 2021
Anton
FranceThere are no comments available for this review
Stayed in July 2021
Showing 1 – 25
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