5/1 Sukhumvit 24, Road, Klong Tan, Klong Toey, Khlong Toei, 10110 Bangkok, Thailand
#358 of 1,527 hotels in Bangkok
Guests' ChoiceBased on 828 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.6
Staff
8.8
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 4 June 2024
Gary
United KingdomSuperior rooms are getting a bit tired .. try and book deluxe
Fantastic location opposite the M Quarter and Emsphere with plenty of great places to eat, drink and shop
Stayed in May 2024
Reviewed: 2 June 2024
Sameer
IndiaLocation… rooms.. staff
Stayed in May 2024
Reviewed: 1 June 2024
Samantha
FranceNot
I like the Mercure Hotel location is besides the BTS station and surrounding have 24 hours 7 eleven store, 5 mins walk EmQuartier 10 mins walk Emphere. The staff was so sweet and gave me surprised a small birthday cafe in my room when I was stayed with them. Definitely is my first choice to book this hotel again when I travel to Bangkok.
Stayed in May 2024
Reviewed: 26 May 2024
B
United StatesNo slippers or robe available but for my stay i didn't really need them. just a nice to have. Maybe have a small fridge in the rooms is something i wish was in there.
I was in Bangkok for a little personal business, Mercure was perfect for the stay i scheduled. BTS, EMSPHERE and other amenities were in short walking distance....I like Mercure so i will be back.
Stayed in May 2024
Reviewed: 26 May 2024
Daphne
SingaporeI don’t like the pillows, which were too soft for me. And no bedroom slippers.
Location was great! Rooms were comfortable.
Stayed in May 2024
Reviewed: 23 May 2024
Gaylene
ChinaThe staff are professional. The hotel is well maintained. The spaces are well designed and have a lot of natural light.
Stayed in May 2024
Reviewed: 23 May 2024
Yoke
SingaporeNA
Big and spacious, Clean, Friendly and caring!
Stayed in May 2024
Reviewed: 21 May 2024
Tzu-chieh
TaiwanThe location of the hotel is very good.
Stayed in May 2024
Reviewed: 20 May 2024
Martina
SlovakiaNothing
Great location, nice hotel with good facilities, cool views from the room, excellent breakfast
Stayed in May 2024
Reviewed: 16 May 2024
Naveen
AustraliaThe lights in the bathroom was poor. Also there was wastage of water as one had to leave the tap on for a while in the shower before you got hot water.
The breakfast was a good variety of food. Very attentive and helpful staff
Stayed in May 2024
Reviewed: 15 May 2024
Hammad
MaldivesRooms were very nice and wonderful, one of the best hotels to have stayed in bangkok Also, the convenience of being next to the train station and also walking distance to the emporium and emquartier malls was an excellent plus point. 7/11 downstairs was a wonderful addition.
Stayed in May 2024
Reviewed: 15 May 2024
Aleksandr
ThailandOur plane was delayed and we arrived at 23:30. We managed to order food at the bar and went up to the room to put the child to bed. At 00:00 they called us in our room and said that the food was ready, they didn’t even think that the child was sleeping and the call would wake him up. We went downstairs at about 00:15 at night and when I picked up the food I asked for 2 cocktails. My wife and I have stayed at this hotel for the 3rd time and recommend it to all our friends. We really like the cocktails at the bar. Let's get back to the questions about cocktails, when I asked for 2 cocktails, the bar employee said that they were closed and all the dishes had already been washed. Then I just asked for beer, to which she said that all the dishes had been washed and she couldn’t even sell me beer. I understand that employees have rules, but 15 minutes doesn’t solve anything. I was disappointed.
The maid on the floor was simply a sweetheart, she was always very friendly and left figures made from towels
Stayed in April 2024
Reviewed: 8 May 2024
Cheryl
SingaporeBathroom could be more updated, amenities could be provided without asking. Also floor lamp wasn’t working so room was abit dark
Location was excellent, loved that there is a 7-11 on premise
Stayed in May 2024
Reviewed: 5 May 2024
Tjun
United KingdomLifts were hot and a bit slow.
Excellent rooms, facilities, and location. Staff were fantastic too.
Stayed in May 2024
Reviewed: 2 May 2024
Salauddin
LaosEven though relatively new hotel, has worn down very fast I must say. Room, toilet and fixtures already looking dirty. Given all, price per room should be lower. Breakfast should be much improved especially for Mercure. Given room rates at Ibis this is OK but not for Mercure.
Very convenient location. Right next to BTS station, Emporium, massage places, 7/11 literally on the ground floor. Room size was decent. Awesome front desk staff, very courteous, friendly and helpful.
Stayed in May 2024
Reviewed: 30 April 2024
Zehntner
ThailandNo breakfast included in the price
Stayed in April 2024
Reviewed: 27 April 2024
Francisco
SpainFacilities like the gym, insufficient.
I like the location and the rooms are clean, comfortable and ample. Staff always nice and willing to help.
Stayed in March 2024
Reviewed: 27 April 2024
Phillip
United KingdomThe hotel is very nice. The staff are excellent and the room was very nice
Stayed in April 2024
Reviewed: 21 April 2024
Faisal
OmanSuper Friendly staff
Stayed in April 2024
Reviewed: 20 April 2024
Sarah
IrelandGood breakfast selection. Extremely comfortable bed. Room was quiet.
Stayed in April 2024
Reviewed: 20 April 2024
Yilin
SingaporeMy bed has an extra topper that kept moving so i had to keep pull it back to the middle. But it was alright.
Location was great! walking distance to em district. Room was a decent size. Staff was friendly 🙏🏼
Stayed in April 2024
Reviewed: 20 April 2024
Kai
Indonesia.
.
Stayed in April 2024
Reviewed: 19 April 2024
Tsung
TaiwanRoom
Location and pool
Stayed in April 2024
Reviewed: 17 April 2024
Allan
Philippinesnothing
breakfast was thai american. i loved it
Stayed in April 2024
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