Sangsri Road Hatyai, Hat Yai Downtown, 90110 Hat Yai, Thailand
#25 of 105 hotels in Hat Yai
Guests' ChoiceBased on 384 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.3
Facilities
8.4
Staff
8.9
Value for money
8.5
Free WiFi
9.2
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End of dialog contentReviewed: 3 June 2024
Nita
ThailandHowever I stayed in twin room whereas I don't very much like its layout that the toilet is near my bed!! I don't feel comfortable on sleeping!!! I would prefer shower was closed to my bed rather toilet. Otherwise they should be turn to opposite side. I don't know the other rooms have the same layout but hopefully not. Shall try next time!
The hotel is nice with trees giving a comfort and nice atmosphere. However I stayed in twin room whereas I don't very much like its layout that the toilet is near my bed!! I don't feel comfortable on sleeping!!! I would prefer shower was closed to my bed rather toilet. Otherwise they should be turn to opposite side. Overall, it is very nice and lovely hotel. Restaurant serve a nice food and good value of money as well coffee with space for relaxing.
Stayed in June 2024
Reviewed: 26 May 2024
Razman
MalaysiaNothing
Super friendly staff
Stayed in May 2024
Reviewed: 24 May 2024
Mark
United StatesThe bed, a platform (I only see this is SE Asia) was too low to the floor and had an old mat around the border with dog eared corners that were a tripping hazard. Housekeeping should have notified management of this and had it removed. Made the room look cheap. Housekeeping was very friendly and helpful during our interactions. The coffee shop produced great drinks but the two girls assigned there were constantly hiding in the back on their phones. Front desk was consistently efficient, every shift.
The breakfast was affordable but the dishes weren’t executed properly. It was apparent the cooks weren’t properly trained on the preparation of the Western dishes. One employee server was outstanding as she waited tables; friendly and efficient. The cashier was always scowling. Overall the dining room/kitchen was grossly overstaffed; a lot of employees standing around. The one dinner entree I requested was not available.
Stayed in April 2024
Reviewed: 13 May 2024
Wee
MalaysiaA bit far, have to call grab every time we go out.
The building itself looks very cozy and the way they design and allocate reception, dining, meeting room and guest rooms are superb.
Stayed in March 2024
Reviewed: 8 May 2024
Nuchjaree
ThailandThe wall of restroom and shower room are not completely closed.
Staffs are good.
Stayed in May 2024
Reviewed: 9 April 2024
Hock
MalaysiaSwimming pool and private parking not available
All especially staff and large and comfortable room.
Stayed in March 2024
Reviewed: 22 March 2024
Tzen
MalaysiaIt was a bit dark due to room colour scheme. A bit far to walk from any of the markets - road was quiet.
Apple desktop in room but couldn’t do much with it.
Stayed in December 2023
Reviewed: 5 March 2024
Yue
MalaysiaMosquito
Stayed in March 2024
Reviewed: 27 February 2024
Cheak
MalaysiaThe lighting is too dim for my liking. Additionally, there is no dustbin in the bedroom, so we always have to go into the bathroom to dispose of rubbish. There were some mosquitoes in the room, as mentioned in previous reviews by other users, but it seems the hotel has not taken any action to address this issue. Lastly, the key chain is just too heavy.
The location is great, as I prefer not to stay in busy areas like the surrounding Lee Garden. The room size is good, and the staff are friendly. The hotel is very generous with providing drinking water and soft drinks.
Stayed in February 2024
Reviewed: 12 February 2024
Steven
United KingdomNothing
Amazing hotel in hat yai. We only stated 1 night. The rooms were huge and very clean. They provided water, coffee and snacks. Staff were lovely. Excellent value for money. If we return to hat yai we would book this hotel.
Stayed in January 2024
Reviewed: 12 February 2024
David
United KingdomNo pool. Bar on roof not open
Location
Stayed in February 2024
Reviewed: 21 January 2024
Mel
AustraliaOne of the rooms had a mouldy smell but we upgraded rooms without any fuss.I must say all of the beds in Thailand have been too firm for my liking.
Modern facilities, contemporary design and helpful staff
Stayed in January 2024
Reviewed: 16 January 2024
Nur
MalaysiaPrice per night could be cheaper
Staff is helpful and friendly. The room is romantic kinda room - dark with dim lights.
Stayed in January 2024
Reviewed: 12 January 2024
Siew
MalaysiaA bit far from town area if by walk
A beautiful and quite place
Stayed in January 2024
Reviewed: 3 January 2024
Sya
MalaysiaPlease check the water pressure for hot water. Its so slow and takes ages to fill the tub.
Hospitality,warm welcome,interior design & location.
Stayed in December 2023
Reviewed: 31 December 2023
Lisa
AustraliaThe restaurant
Very comfortable,with a lovely library full of fantastic books.
Stayed in December 2023
Reviewed: 29 December 2023
Eileen
SingaporeNothing
The room with the bath tub was a big draw as I have a young kid with me. The breakfast was delicious
Stayed in December 2023
Reviewed: 21 December 2023
Chin
MalaysiaRoom have mosquito
Everyday have room cleaning service ,refill drinking water & soft drink 👍🏻
Stayed in December 2023
Reviewed: 19 December 2023
Josephine
MalaysiaToilet air ventilation is not good.
Stayed in November 2023
Reviewed: 13 December 2023
Luna
MalaysiaNo parking is provided from the hotel. But can park along to street
Closed to the places I would like to go
Stayed in December 2023
Reviewed: 3 December 2023
Fauziah
SingaporeThe glass bathroom was a little too transparent. I had to hang towels on the glass screen while taking a shower.
The room was very clean and comfortable. There was an extra sitting room for us to have snack / meal times comfortably. The staff is very friendly and helpful.
Stayed in November 2023
Reviewed: 1 December 2023
Franung
SingaporeWater is not hot enough. Water pressure is low when turning the temperature to warm. Pressure is excellent when the water is cold but it's too cold to bathe in cold water.
The location is fantastic, near to all the food and shopping. Staff is very friendly, helpful, polite. Lots of parking spaces in front and at the back of the hotel. Love the free mini bar and snacks.
Stayed in December 2023
Reviewed: 28 November 2023
Nadira
MalaysiaSmaller in reality than the picture shown
Clean and esthetics
Stayed in November 2023
Reviewed: 22 November 2023
Syeet
MalaysiaRoom ventilation not good.. the bathroom glass door doesn’t have full coverage.. Air cond water leaked
It’s clean and bed is comfortable
Stayed in November 2023
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