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Reviews of shah sultan Ozturk Hotel

Pamuk Mah. Fevzi Cakmak Cad. 33/2 Pamukkale, 20280 Pamukkale, Turkey

#21 of 43 hotels in Pamukkale

Guests' Choice

Review score

Based on 112 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    9.1

  • Value for money

    8.8

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 27 May 2024

    9.0
    Would definitely stay here again!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable bed

    The owner and his family were very lovely (including their 3 month old puppy I cuddled lots!). Breakfast was delicious. The room was spacious and clean. Property was close proximity to thermal pools and main town area (less than 5 minute walk)

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    great location , lovely people abs great food
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    everything was fine

    lovely friendly people . They packed a great breakfast for us to take to Pumakkale early in the morning . could walk easily 5-10 minutes in to the village .

    Stayed in May 2024

  • Reviewed: 16 October 2023

    9.0
    Good value for the location
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Excellent owner - friendly and gave me good tips on how to get around

    Stayed in October 2023

  • Reviewed: 30 August 2023

    9.0
    Great location, great value.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location. Got he local bus up the hill to Hierapolis then walked down to cleopatras pool, travertine’s, then short walk back home to hotel. Nice pool. Responsive host. Easy to deal with and has excellent English.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    9.0
    Loved it!
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The room was adequate and the staff was nice and accommodating. The bed was comfortable and the pool was amazing! The Pamukkale hot springs are well within walking distance. They can even set up excursions for you as well.

    Stayed in August 2023

  • Reviewed: 24 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the shower wasn’t hot or strong

    lovely owner, nice breakfast & perfect location

    Stayed in March 2023

  • Reviewed: 23 March 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Single Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Little bit cold

    This location its near with Pamukkale Travertine

    Stayed in March 2023

  • Reviewed: 22 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    We've been there on march, the A/C was not so good for heating, was noisy. The entrance door had a big gap.

    Great location, friendly owner. Cleaned room, nice view.

    Stayed in March 2023

  • Reviewed: 8 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Don't have a breakfast

    All okey

    Stayed in January 2023

  • Reviewed: 31 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The water from the shower is either too hot or too cold. The pillows are too big, the bed was ok.

    The breakfast was simple but good! People working there were very kind and welcoming.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool was empty when I was there which was disappointing and something to check in advance if you would like to use the pool. There was also no hot water when showering.

    Kan was very friendly. The room was nice and the AC worked well. Its less than 10 minutes from the restaurants and the travertines.

    Stayed in October 2022

  • Reviewed: 1 October 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    The advertised balcony wasn't there (many other rooms do have a balcony with furniture, but not mine). The proportion between the absolutely enormous bathroom and the more modest size of the room was a bit strange. Had the size of the room been prioritized more, there would have been room for a desk or even a small table!

    All in all quite a comfortable room with a decent bed, nice bathroom, AC, good wifi, fridge, even a great armchair!

    Stayed in September 2022

  • Reviewed: 17 September 2022

    9.0
    Nice and affordable!
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice little hotel in a quiet area. It’s about 7 mins walk to the start of Pamukalle pools. Good value for money. My hotel room was comfy, spacious and clean! The staff was very helpful too. Easy to find a bus to the city center.

    Stayed in September 2022

  • Reviewed: 8 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The owner was very helpful and arranged almost everything that we needed during our stay. The pool was great and the location was also very good.

    Stayed in August 2022

  • Reviewed: 7 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    WiFi is not always stable in the room.

    Very nice family-owned hotel. Good location. Clean rooms. Great swimming pool.

    Stayed in August 2022

  • Reviewed: 31 July 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Single Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit noisy

    The staff was so nice and very helpful

    Stayed in July 2022

  • Reviewed: 13 July 2022

    7.0
    Village guest house
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This is actually a village guest house, "reception" Is just a stand where the owner meets you; staircase and room entrance are from the outside, the place needs renovation and making some order on the territory; the swimming pool is ok though also shabby and the stair was not firmly fixed, be careful. No TV in a room (mentioned in description) The place is a bit away from main street. I asked for laundry but the clothes didn't seem properly washed and fresh (spots, smells); the owner confirmed it was washed and might be some problems with washing machine/powder. They didn't charge for that but the issue was upsetting as I needed clean clothes. I also had to wait for ab 40mins to have breakfast though came by 8.30 (start at 8); I was on tight schedule and delay was also annoying.

    At check in they helped to bring up my bag (no lift), I could also keep my baggage till my leaving in the evening, also they opened the room for WC in the evening, I could also change my clothes there Room was basic but ok, condintioner, WiFi, towels Breakfast was ok, typical Turkish. Instant coffee, tea. For a night it's ok but for longer time I'd choose another variant

    Stayed in July 2022

  • Reviewed: 8 May 2022

    8.0
    Convenience
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Wi-Fi in the room is not stable

    Close to Everything, 5’ from minibus station, 10’ to the travertine. Spacy room & bathroom, clean. Free coffee & tea all the day.

    Stayed in May 2022

  • Reviewed: 30 April 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Walking from everything in Pamukkale , I could see the baloons in the sky from my window. The staff made good recommendations to us.

    Stayed in April 2022

  • Reviewed: 28 April 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The staff can be slightly annoying, as they constantly try to sell you tours and guided visits of Pamukkale and Cappadocia.

    The hotel looks brand new, as it's been recently refurbished. The host is very friendly and welcoming.

    Stayed in April 2022

  • Reviewed: 28 March 2022

    9.0
    A nice place to stay when stopping over in Pamukkale.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The room didn't have a TV or a kettle. The staff provided us a kettle upon request.

    Very helpful staff. Hot water and heating working fine. Not too far away from the bus stop and the travertines.

    Stayed in March 2022

  • Reviewed: 14 October 2021

    9.0
    Amazing stay
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 2 nights

    I loved that it was super laid back and clean, Ismail is a brilliant host, nothing was too much trouble and he helped me with everything I needed. The place is spotlessly clean, which was just amazing after some of the places I had stayed before. It is a great place to relax and the location is perfect for exploring Pamukkale, everything is within walking distance.

    Stayed in September 2021

  • Reviewed: 21 September 2021

    8.0
    Nice atmosphere and friendly staff
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Early in the morning neighbors were too loud.

    5 minutes to Pamukkale. Comfortable room, though pretty old. We had some super old couch in the room ) Pleasant manager told us a lot about the Pamukkale and ancient cities around. Beautiful view )

    Stayed in September 2021

  • Reviewed: 27 August 2021

    8.0
    Great location
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Sink-water pressure very poor

    Location-near pamukkale Facilities-Clean, AC working well, swimming pool seems clean even though I didn’t try it Staff-helpful Price-Cheap View-nice terrace with the view of hot air balloons in the morning

    Stayed in August 2021

Showing 1 – 25

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