There were some dead insects on the floor in the room and the floor did not look clean enough for me. At check-out we were asked to pay more than I had in my booking account, although I showed what I was supposed to pay and it solved the problem.

Friendly and helpful staff. Comfortable beds. The sound of a waterfall in the garden was very soothing. Nice breakfast Turkish style.

Stayed in May 2024

Excellent and friendly service from staff

Stayed in April 2024

The hotel is surrounded by a wide green area and many streams of water. The hotel staff were nice and helpful and the owner was really very nice and respectable person. He accept to modify my reservation period without any deduction from my credit card which used to guarantee the payment. I really appreciate this kind and respectable response. Thank you so much for all of you

Stayed in September 2023

Nothing

Location amazing. Staff very welcome. Great breakfast . Warerfall garden s so beautiful Highly recommended. Its my second visit, and will go back another time

Stayed in September 2023

All rooms 102 ,202 didn't quite enough you can hear strange sounds Poor breakfast

Location is enormous

Stayed in August 2023

- Internet was a bit difficult due to location, a good opportunity to disconnect from disturbance. But it is ok, if you cn mange a good data sim o certain compny that has a good coverage.

- The staff was super helpful, kind and understanding. Everyone was putting the service of the guests before any routine or process. Really lovely people. - Location was superb, in th mountain of Masukya, great place to relax and enjoy nature. Lively location outside the hotel, with tourists active ouside. - Try the small resturant below the hotel run by 2 elderly women and 2 elderly men. Lovely traditional setting, excellent service and care and delicious food. When the credit card machine was searching for connection, the old man took the device outside the shop, waited few seconds..and bingo.. got it through, transaction passed. How lovely.

Stayed in July 2023

It becomes a bit noisy due to near by activities.

Location is great, with private parking. Breakfast is amazing. Staff are friendly and helpful. Room itself was clean, spacious, and comfortable.

Stayed in July 2023

Thank you for your warm hospitality, we felt like home

Stayed in June 2023

They should improve their staff

Location is in the center of masukiys hotel is located on the waterfall owner wife in reception she very kind and friendly we will visit it again soon

Stayed in July 2023

No thing

Very nice staff and very supportive

Stayed in July 2023

The staff, location,

Stayed in June 2023

There wasn’t anything I didn’t like

Lots of options for breakfast and an aesthetic setup!

Stayed in June 2023

Nothing really

Amazing place. Very friendly staff especially Rayyan who helped guiding me to a very good resturant and fascinating touristic attractions. Nice breakfast , overall very good value for money. Room are clean and well maintained furniture.

Stayed in June 2023

The water pressure for the bidet was low.

The hotel staff were more than accommodating and helpful. The room was exceptionally clean. Bed sheets and towels were clean. Fantastic location--near restaurants, souvenir shops, ATV/ quad bike rentals, ziplines, shooting ranges, and other such fun activities. We woke up to the sound of the river and birds chirping every morning. Highly recommended.

Stayed in May 2023

Really nothing

Really everything , maybe this is the first time where I can't find anything to complain about ;) , the stuff , the welcoming , the great location. Also, they gave us the room with Balcony even though we didn't originally reserved that option. Breakfast was very nice served. I have a special thanks for Naif who made us feel like home.

Stayed in April 2023

night time so defecult to arrived to the hotel coz lno light some times gots lost Breakfast every day same food no changed for 4 days

staff was so helpful nice place to stay it was deficult to arrive to hotel special in the night becous the aera was so dark no lights and no sine been lighted on the hotel

Stayed in December 2022

The lighting wasn't excellent, a bit dim for our taste

Clean, spacious rooms. The bed was real king size and the mattress was super comfortable. Same goes for the pillow. Good shower, good service, what more can you ask for. Great value for the money. Wish we could stay longer.

Stayed in December 2022

The AC :) The location … In the center of all the destinations you may want to visit in the area. and The staff were very helpful and had the initiative to offer there support and guidance in the area.

Stayed in October 2022

Everything was nice

Staff/ location

Stayed in September 2022

The shower half closed

The location was great

Stayed in August 2022

Everything was perfect. The owners as well as the staff were so friendly and helpful. Whenever we needed smtg Mrs. Asiye and Mrs. Sabiha helped promptly. The breakfast was served in a beautiful terrace of the hotel. Overall we are so happy with our stay...

Stayed in August 2022

Nothing about it is bad

Every thing is amazing The location, welcoming, clean, air conditioning , the bathroom is wonderful There is free parking area I recommend every one to come to this hotel They even gave us a present on check out

Stayed in August 2022

the nicest owners , I have never been in a hotel with such a special and generous owners. when you arrive you will directly know that your choice was good because of the perfect location, then you will meet the nice welcoming people. the room was nice with a view balcony. they serve an exceptional breakfast in a very nice terrace. highly recommended 🙏🏻 thank you

Stayed in August 2022

Nothing

The staff is really welcoming and ready to help at any time. Location is wonderful. Nature can be felt everywhere. Breakfast is not an open buffet but it is good. A Parking lot is available for free.

Stayed in August 2022