Nothing

Very nice place for family trip to Istanbul. Location is excellent, just few minutes walking distance from lots of attractions. Room is comfortable and breakfast was nice.

Stayed in April 2024

Walls seems to be made of paper, you can hear every move and word of people in neighbour room or in the hall, all the noise from the street. That makes it hard to have decent sleep. Mold in the bathroom.

The best thing about the hotel is the staff, they are very helpful and provide good service. Location is perfect for exploring main attractions by walk. Good breakfast

Stayed in May 2024

The bathroom had a drainage smell which someone came to fix but there was still slight smell left. I kept the door a little ajar and it was fine. The hotel staff weren’t really friendly and seemed miserable.

The room was big enough and clean. Need some work done but it was absolutely fine for me. The location was great right next to Gulhane tram station

Stayed in May 2024

Breakfast could have more variety.

Located in the centre of Istanbul tourist attractions . 10 mins walk to blue mosque and Hagia Sophia mosque. Tram station 2 mins away. A lot of food restaurants and small businesses outside the hotel. The hotel staff was welcoming and helpful. Room was clean on arrival and was kept well maintained when housekeeping cleaned. Breakfast was good too with basics. Overall it was great

Stayed in May 2024

The triple room was small as compared to what it appeared in the booking site

Nice location, close to tram and most tourist attractions

Stayed in May 2024

The hotel is located in one of the most touristic areas of Istanbul, with easy access to restaurants, shopping areas, public transportation and walking distance to Hagia Sophia and Blue Mosque. The staff was polite and helpful with different recommendations. The spa is great after a long walking day, offering a sauna, a Turkish bath, a steam sauna and a pool. The breakfast was delicious with lots of options. The rooms were sparkling clean and comfortable enough to recharge your batteries for the next day of exploring the city. The hotel staff offered the option of a private transfer to the airport which is much better than using a taxi or public transportation.

Stayed in April 2024

reception service was excellent and the location of the hotel is convenient that u can walk to all the must-go incuding the blue mosque, topkapi, sagia sophia. The room is clean, and very quite. Breakfast was nice too.

Stayed in May 2024

Not much to say apart from having to wait more than 1 hour for a booked massage when their staff did not turn up.

Great location to nearly restaurants and attractions, very tidy family room, very welcoming, decent breakfast. Kids loved the swimming pools after hours of walking around this beautiful city. Mr Irfuk at the reception desk was always very helpful during our stay. Bottled water replenished daily.

Stayed in April 2024

Nothing

Location

Stayed in May 2024

Room had no views, maybe I could request next time. The second small room was slightly dark.

The property was beautiful, clean. The hotel had a lovely entrance. The rooms was nice. Spaced well. The lifts accessible was great. The buffet was fantastic. The spa was amazing, enjoyed swimming once the pool temperature was warm, went daily. The massage was amazing. People was very helpful. Staff CAN was amazing 👍🏼made our stay perfect.

Stayed in April 2024

Very tasty, varied breakfasts. Favorable location, ten minutes walk to Hagia Sophia.

Stayed in May 2024

room with no view was actually no windows, The room is in the basement

Location

Stayed in February 2024

The WiFi signal sometimes wasn't strong in the 4th floor. Also, if you are a big family, I recommend booking two rooms instead of a family one, as the family room was kinda small for 4 grownups. Perfect size for parents with small children though.

The location was perfect and the staff and service excellent. Everyone was extremely polite and helpful, and they checked us in at the time of our arrival, even though we arrived earlier than 2 pm. We strongly recommend their transportation service to the airport, as it was very convenient, prompt, and the vehicle was in perfect condition. The breakfast was really nice. The room was cleaned every day, he towels were changed every time, and they offered complementary bottled water. The pool, the sauna and the hamam were free for every guest, clean and never crowded. The location was also very convenient, as it is really close to Agia Sophia, Top Capi and other monuments. I believe that it is the greatest value for money stay and I strongly recommend it!

Stayed in May 2024

Like other reviews said, walls were a little thin, and you could hear stuff from other rooms and trams going outside, etc. But it tended to quiet down as it got later, so it wasn't a huge issue for me as I went to bed late anyway and use a sound machine. The room had no natural light, but it was specified in the booming and was cheaper than other rooms. I didn't mind since I was always out in the city most of the day anyway. Kids are allowed in the Hamam, and if you get a particularly loud group (like I did one night), it is impossible to have a relaxing time. The bathroom fan made a weird resonating noise that bothered my ears when standing inside the shower with the doors closed, but that could just be me. WiFi was outrageously slow, so don't plan on doing work. I only used it over mobile data to conserve my data.

After a disaster at another hotel and booking this one last minute, everything went super smoothly with my stay. Check-in was easy, and the staff were nice and helpful. The room was small, but still bigger than some others I've seen in Istanbul. Beds were comfortable, and the AC, at least in my room, was extremely effective, and I was able to have the room nice and chilly for sleeping. Breakfast was decent, but nothing exceptional. Location was phenomenal, easy walking distance from all the main attractions like the Blue Mosque, Hagia Sophia, Topkapi, etc. And it's right next to a tram stop (The T1 line that goes by all the other attractions not within walking distance like Taksim Square) and the Sirkeci train station/metro, which was convenient for taking the metro over to the Asian side (or any other place in the city you want to go by metro) for those who aren't fond of ferries like me.

Stayed in May 2024

Located within 5 minutes walk to Hagia Sofia, close to tram stop Gülhane, yet still a bit away from the rush street. Many restaurants and shops around. The hotel looks very nice inside. The breakfasts were very rich.

Stayed in February 2024

You could hear literally everything from your room. All street noise could be heard as if you were outside. You could also hear noise from the neighboring rooms (others guests as well as running water). The toilet seat was fairly weird, smaller than the toilet itself. Also, the toilet brush holder was almost broken, but I'm being nitpicky here.

The staff were very nice, the facilities and the location were good. The room was clean except very hard to reach places.

Stayed in May 2024

Nothing

Customer service location Always wen you ask for help all workers around you

Stayed in April 2024

Very close to all historical sites, excellent breakfast, helpful staff, very clean, pool &spa.

Stayed in May 2024

Staff was amazing! They have the best service! We got lost on the way there so they came to pick us up, they took care of our car, surprised me with a cake and beautiful decorations for my birthday in the room and booked a place for us to celebrate and arranged transport there! Couldn't have asked for better treatment and service! Thank you guys! 💙

Stayed in April 2024

Our room was located in A floor and in the morning there was smell of food. This was a little bit discomfort for us.

Location was the best. Our room was very clean. Also they were providing water bottles for free, everyday it was awesome. Breakfast was normal.

Stayed in April 2024

-

Good location.

Stayed in April 2024

Some room has no windows and views

Staff freindly and efficiency Breakfast Services

Stayed in April 2024

Only thing I did not like the price of SPA , this is an bit over priced , if you reduce little price you will have more business on that end as well.

Very good breakfast, highly recommended. Our room is with out view but still nice for our family. Staff is really cooperated and helpful in each and every aspect. I will recommend all my friends and family to book this hotel.

Stayed in April 2024

Was happy with the hotel

Warm , welcoming , centrally located , easy access to restaurants , helpful and friendly staff

Stayed in April 2024