The rooms could be larger for comfort. The toilet in one room was very small could not move inside the toilet with ease.

The service was fantastic.

Stayed in May 2024

Noisy place, location is noisy and rooms are not sound proof. You hear all from the next room, lots of noise outside. If you are sensitive , then difficult to fall a sleep or not to wake up.

Staff, very kind and super helpful. They make the experience wonderful. Location is perfect , walking distance to all landmarks.

Stayed in May 2024

I could hear the prayers coming from the Mosque so loudly, even with the windows closed. This happens multiple times per day (5, I believe), and at different times, including 430am. They could do with a little more sound-proofing.

All the staff there are top notch, the best service!! So friendly and welcoming. An added bonus, they brought me a birthday cake with candles and everything. I didn't even tell them it was my birthday, they must have taken note when they took a copy of my passport. I've stayed at other places on my birthday and that's the first time that's ever happened. The day I left I had to catch an early morning flight and they had packed a breakfast for me to go. This was all so unexpected, and so greatly appreciated! They really went above and beyond. I highly recommend this place!!! Also, it's walking distance to all the sites.

Stayed in May 2024

The staff at reception desk, Mesut especially was extremely helpful. We were able to check in earlier in the day and were helped to book our outings through the front desk. Location is central within a 1 minute walk from the tram station.

Stayed in May 2024

Everything was great! Exceptional location, nice and clean room with a view, large bathroom, good breakfast, very nice staff. Thank you very much!

Stayed in May 2024

Nothing

Location

Stayed in April 2024

Staff were amazing, upgraded my room when i checked in, also offered me complimentary breakfast. Room was spacious and very clean.

Stayed in May 2024

Murat and the reception team were very friendly and helpful. Thank you very much

Stayed in May 2024

Perfect location , compact but very clean, friendly and helpful staff, nice breakfast

Stayed in May 2024

Reception team is very polite, supportive, always smiling and willing to provide with guidance and information to make the trip of guests as pleasant as possible. Breakfast was very good. I would recommend to change the coffee (to a better one). WiFi was working fast and well in the room, lobby, breakfast area. Very well located hotel...working distance towards main touristic attractions. The only thing which one could find disturbing is the fact that cars are not allowed on the street where the hotel is located, yet the reception team is always available to help you with the luggage to the closes location where a taxi can stop (literally 1 min walk). I will definitely consider staying at this hotel next time I will be in Istanbul.

Stayed in May 2024

Insulation of the room is not great.

Great location, staff, and service. Good quality for the money.

Stayed in March 2024

Nothing. We liked everything :)

This hotel goes above and beyond with taking care of guests. Every person we interacted with who worked at the hotel treated us with such warmth and exceptional service. A special thanks to Elver, MEsut, Murat, Emirhan and Sheficq who really made us feel special and made us want to return again! Great location for first time visitors who want to see all of the sights.

Stayed in March 2024

Room was good but noise insulation not great. They were overly carefull with the time to get back to the airport.

Staff was extraordinary and was very helpfull and nice. Location excellent.

Stayed in April 2024

location is perfect but the taxis cannot get there, so it is a walk with luggage to get to the hotel.

Stayed in March 2024

Breakfast might be improved

Central location, very friendly professional staff, clean room

Stayed in April 2024

Location for sightseeing perfect

Stayed in April 2024

The hotel was perfect! The location was spectacular - a short walk away from all the main tourist attractions and very close to lots of shops and restaurants. The rooms were spacious and clean and the breakfast was lovely. But most of all the staff were amazing! So friendly and welcoming. Would definitely stay again.

Stayed in April 2024

Great location - easy to walk to shops and restaurants! Staff is very kind. Great English. Breakfast is amazing - do it! Beautiful breakfast view too.

Stayed in April 2024

As the train line passes by, the rooms with windows towards the main street are noisy when the windows are open, but this is important only during daytime. No problems during night, we slept like babies.

The location is perfect. 80 m from Marmaray Sirkecy train station which has excellent connection to Sabiha Gokcen airport. 5 min walk to Hagia Sophia and to the Galata Bridge. Well connected with almost any part of Istanbul. The neighborhood is full of bars and restaurants. We were upgraded to a larger room and given breakfasts for free.

Stayed in April 2024

Actually nothing. Maybe it should be mentioned that taxi can not stop at the hotel's entrance, and you'd better get off somewhere near the Sirkeci train station and walk from there. Or ask the hotel for a taxi drive- the best option if you prefer a taxi to a public transport

Location is perfect, staff was amazing- their hospitality is far beyond you may think of. And after a long transatlantic flight, and an exhausting taxi trip from the airport to the city, it was a wonderful relax to be welcomed by the hotel staff. Also we were impressed by their transfer service - it was one of the kind experience! I highly recommend it if you didn't try a limo service, you have a chance to feel like it works. Don't want to be a spoiler, just believe me, it was something!

Stayed in April 2024

very good hotel in the center of the old town, and the best reception staff!!!

Stayed in March 2024

I had an issue with a broken shower head holder. . Although after I raised the issue it was looked at and adjusted. I didn’t have to chase the shower head the next morning. I felt the damaged part should have been changed.

The front of staff were very polite, helpful and welcoming. We were very pleased with the welcome and arrival process. Throughout the stay they were very attentive. The hotel room was well presented, clean and the bed was so comfortable.

Stayed in March 2024

Nothing!

Location is super central. The staff were super friendly and helpful especially Enver. We got a sim card at the reception (paid) and they also got us an airport transfer (paid). we were greeted with coffee on arrival. Rooms are very comfortable and quiet. Water is offered in the room on daily basis for free. Breakfast is very varied with many options available and a nice view from the 7th floor. Overall amazing stay and very recommended.

Stayed in March 2024

Our room was a bit noisy because it was facing the street.

Staff is extremely helpful and kind, always at your service. The location is fabulous, the breakfast has a wide and nice selection of foods. I would choose this hotel again.

Stayed in March 2024