Lovely thermal pools Nice little town Well priced

Stayed in May 2024

The bathroom was adequate, however there needs to be a shower curtain by the bath / tub. The room floor was sandy!

Employees were friendly, room was clean, Location to attractions and local markets

Stayed in May 2024

The rooms are not well isolated. We can hear the water running from other rooms. One guest decided to throw a party until 3am and the staff didn't do anything until we went down to complain

The location was perfect and the bathtub with thermal water was a great plus

Stayed in February 2024

Indoor pool needs renovation.

Nice and clean room

Stayed in December 2023

Maybe rooms (especially bathrooms) need some Renovations, and also staff could speak more English :)

We liked 24/7 open hot springs, rooms are clean, staff is friendly, breakfast is OK

Stayed in March 2024

hotel was surrounded by backyards which were quite messy and dirty, but this is not hotel's fault

all pools and hamam open 24/7. there are outdoor and indoor pools. OUT: one larger+kids pool 32°C + smaller one filled with thermal water 39°C IN: larger one+kids heated ~32°C + thermal jacuzzi 37°C. our room was equipped with floor heating 😁 and in the bathroom instead of standard low shower basin was a small "pool" you could fill in with thermal water - there was a separate tap with crazy hot thermal water

Stayed in February 2024

Not much to complain about really. The ladder in the thermal hot pool in the basement was rusty in places and a little loose. There was a cockroach in the men's shower. Nothing I couldn't handle.

The hotel was in a central location with eating places and shops all around. The rooms were comfortable and the staff helpful. The pool and hot tub in the basement were a lovely way to relax when we came back in the evening. Pamukkale and Hierapolis were only a short drive away

Stayed in January 2024

Nice swimming pool outside with 32°C and hot bath with 38°C. Also inside pools. End of October is was very nice to swim in the pools outside. Room is comfortable for 2 adults and 2 childs. Good price quality.

Stayed in November 2023

We paid off season prices and at this price were happy. Its no luxury but it’s functional. It’s lovely to have a bath with thermal water in your room, and the thermal bath outside was lovely too. The spa downstairs was very dingy and we feel requires a lot of maintenance. Breakfast wasn’t the best compared to other hotels we have stayed at - eg no variety of eggs offered. Nice coffee machine though! This hotel is next to a lovely local community and market where you can really feel like you’re experiencing Turkey more so than in Pamukkale itself. This hotel is 10 min drive to Pamukkale where the entrances are. If you would rather be next to the touristy hubub, staying in Pamukkale itself may be better and easier. Our balcony faced what looked like a rubbish dump behind the hotel which was a shame, but overall given the price, we were happy at this hotel. It’s a good budget option, esp if you like thermal pools! Thank you for our stay :)

Stayed in October 2023

The ventilation grid in bathroom was very dirty, it should be cleaned better

1. The room was just great: a lot of mirrors, a big bed and a nice bathroom with termal water! 2. The swimming pool and jacuzzi were also really nice. 3. SPA center: massage from Ziba was just perfect! Better than in every other place in the world from my experience!

Stayed in September 2023

Breakfast

Pool, sauna, thermal water, room

Stayed in August 2023

Nothing

Lots of swimming pools and the customer service was very good

Stayed in August 2023

Lift wasn’t operational during our stay

Great Facilities for all the family to enjoy, spacious family room.

Stayed in July 2023

We didn't have ready baby cot! After our request we got baby cot. But that baby cot was completely broken!!

Pools with hot water or thermal water. Good locations and spacious room. Comfortable beds. Parking at the front of hotel. Pools are open 24/7.

Stayed in June 2023

The breakfast was not the greatest.

They have the coolest swimming pool and thermal pools on the property - inside and outside. It’s also situated quite centrally to a vibrant market. The rooms were clean and spacious, and the kids loved the ambience of the LED lights.

Stayed in July 2023

Bathroom could be cleaner

Heated pool

Stayed in June 2023

The pools in the basement needs more ventilation(so we didn't use the spa). And the ourdoor pools may need to be cleaned up more regularly.

The staff was friendly. And it's one of the few hotel gave us the exact type of room we booked during our 2 weeks trip in Turkey.....The outdoor pool was small but warm as described. And there is interesting eco-friendly set up in the room-- the aircon will turn off automatically if you doesn't close the floor-to ceiling window to the balcony properly.（some might find it annoying)

Stayed in May 2023

When we arrived, we were very tired, but the music downstairs kept playing until almost midnight. But otherwise we loved the hotel.

The hotel was very comfortable, clean, had good breakfast and we loved the pools and baths.

Stayed in May 2023

Unfortunately, we had some troubles at night because we could hear the other rooms that were loud around us. if you also struggle with sleep, this might be a disadvantage.

Rooms and facilities are very nice! Multiple swimming pools are accessible and this is quite a gem. Breakfast was not my favourite in turkey, but still one must recognise there was bread with several cheese-veggies-marmalade options as well as cereals.

Stayed in April 2023

soundproof is not a best, so your comfort may depends of your neighbors.

very good location close to Pamukkale. Nice and big room. SPA treatment is available on site but only in the evening and you have to book it in advance. They have small indoor mineral pool but it was much more nice to use outdoor heated pool suitable for swimming and a small hot mineral pool outside too (It doesn't look clean, but pleasure of using ~26C big pool and ~40C mineral pool in cold weather was absolutely nice!!! Breakfast is not rich but definitely enough to start a day.

Stayed in March 2023

Underfloor heating was not adjustable (reception told this to us) and thus the room temperature should be at least 22-23C, which made sleeping difficult. In the morning at least the heating was turned off but we felt too cold since we had the balcony door 10cm-open during evening, as the extreme heat prevented us from sleeping. Curtain/roller problem in room did not prevent the sunlight from entering in the morning and wake up us early Beakfast at 09:30am lacked some material, which by the way should be warm and they were cold.

Big room with balkony, nice beds, silent place, very nice swimming pool outside and inside, good breakfast, very good staff

Stayed in March 2023

Thermal experience is nice

Stayed in March 2023

The pictures are really not representative of their facilities. Some of the pictures do not even belong to the hotel, for example the travertines or the stone pictures from the village. The hotel is super warm, in fact too hot to comfortably sleep even in winter because there is no ac or heating control and it is warmed by thermal water non stop. The price for hamam massage was a rip off and they charge different price for tourists vs. locals. We found this very dishonest. Also very very poor noise insulation. All doors banging at hotel have potential to wake you up in the morning, especially during breakfast time as neighbouring rooms head for breakfast.

Very helpful polite staff. Reasonable breakfast. Despite small size of hotel, large rooms and functionally satisfactory thermal pools. One thing I would recommend to hotel management is to take proper pictures of spa areas, pools, rooms and hotel. Very Clean.

Stayed in January 2023

the rooms were so hot! since they needed the key card for electricity, they heated up every time you left. the restaurant was slow and poor quality.

variety of pools made for a good family evening! nice big family room.

Stayed in January 2023