Pamucak Mevkii, 35920 Kusadası, Turkey
#18 of 75 hotels in Kusadası
Guests' ChoiceBased on 115 hotel reviews
8.3Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.1
Staff
8.6
Value for money
8.2
Free WiFi
6.4
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End of dialog contentReviewed: 30 April 2024
Polina
RussiaNothing
Small comfortable and not very crowded hotel. Beautiful garden, wide clean beach, good food.
Stayed in April 2024
Reviewed: 24 April 2024
Tohid
QatarOccasionally, the plates and cutlery fell short of being thoroughly clean.
While the food variety was satisfactory, I anticipated a wider range of seafood offerings.
Stayed in April 2024
Reviewed: 5 November 2023
Sevda
TurkeyThe staff at the bars were very grouchy and negligent. The drinks were very limited. There wasnt enough cocktail options. Tequila, whiskey, cognac were all non included to the service.
Meals were very delicious. There were so many options to choose. The landscaped garden was fun to walk and the seaside was delight to see.
Stayed in November 2023
Reviewed: 24 October 2023
Nathan
United StatesRooms are dated but we don't mind that. Just wish the beds were a little more comfortable and the pool water a little heated. Even the indoor pool is quite cold. We also paid for an expensive package in the spa which included the Turkish bath experience plus 1.5 hours of massage. The turkish bath experience was really nice but the massage was about 20 minutes of moving her hands back and forth quickly. When I asked about why it was so short she didn't seem to understand. The front desk just said "We'll let them know". So my advice, is to skip the massage!!
Breakfast was quite good. Lots of options. The omelet station is the best part (I do wish there was less oil used in making them though). Seemed like something for everyone there. The lunch is just okay but we could usually find something we liked. The dinner had some tasty options and we were all satisfied. The access to the beach is great!
Stayed in October 2023
Reviewed: 26 September 2023
Jindrich
Czech RepublicThe floor in the shower was - old fashion-plastic bath-. However everything worked well.
Breakfast was very good, location was nice, quite in the night, our room 1.5 minute walk to the beach-great !
Stayed in September 2023
Reviewed: 25 September 2023
Mircea
RomaniaStaff Food Waiting for your Room to be ready
Beach
Stayed in September 2023
Reviewed: 17 September 2023
Anthony
United KingdomThe "double bed" we had was really 2 twin beds joined in the middle - poor for a 5 star hotel. Double room could be larger. Hotel is heavily populated by Eastern European tourists who tend to have a certain attitude towards black people like us. We were amongst the handful of black people for the whole 9 nights. Too many of the staff do not speak English, including some at Reception! On a number of occasions staff had to use Google translate to have a simple conversation like "..when will the chicken be ready?" which got translated to "... the chicken will be thrown out in ten minutes"!
Resort is well located for Ephesus sites - it is between Selcuk and Kusadasi. Lots of options for all meals. We enjoyed the balcony and sea view for our C block room. Staff throughout the hotel were very courteous. Beach is private and clean but not the best. Warm sea that is good for swimming. Beach bar and nearby beach restaurant and area are very nice. There were no mosquitoes issue during our stay.
Stayed in September 2023
Reviewed: 4 September 2023
Galina
RussiaThe sea was very dirty, we were swimming only in swimming pool.
Huge territory, a lot of places for child, tasty food.
Stayed in June 2023
Reviewed: 2 September 2023
Singh
United KingdomThe rooms were quite old and definitely needed refurbishment. Room service was not up to the mark. Bed sheets and towels were not changed frequently.
Perfect place to relax and enjoy. Incredibly good food. Clean pools and loads to offer.
Stayed in September 2023
Reviewed: 24 August 2023
Hamed
Netherlandsthe safe was broken and despite a few reminders it did not get fixed. nothing else comes to mind.
Location has its own beach, excellent setup, daily entertainment, food and drinks. Great value for money, the staff were helpful and kind they relocated our initial room based on our demand. Changed the suite to a ground floor since my MIL had difficulties going up the stairs. Will go back again.
Stayed in May 2023
Reviewed: 8 August 2023
Serkan_sahin
NetherlandsThe quality of the night shows were not good all the time. Also the shows started around 10.30, for most of these our child got asleep while watching the show. Most of the screws were loose at the child's park climbers. Regular check on child facilities needed. Sheets were not being changed if the lady thinks they are clean. .
The performance/price ratio is perfect. The food was ok. Not very overcrowded even though the hotel was full. Silent pool(at least no music)
Stayed in August 2023
Reviewed: 2 August 2023
Kucuk
Netherlandscoffee was not tasty.
I had a problem with my baggage during check out. Someone took my baggage accidentally. Hotel staff quickly took care of it, they searched and reached out everyone who made checkout. They found my suitcase within a few hour. Thanks, appreciated! Hotel is also perfect for children.
Stayed in July 2023
Reviewed: 21 July 2023
Kristijan
IrelandHorrible Wi-Fi ( little bit better in and around common areas but altogether horrible) First 5 days out of 15 AC didn’t work properly ( sorted only after second visit to reception and speaking with manager, changed our room with a complementary bottle of wine) All in all very poor english even at reception ( I am no english teacher that for sure but that was poor) Reception staff pretty much useless ( at least if you approach them in english) Hotel rooms are in dear need of renovations and updating.
We liked food, hotel beach, pools, kids playground, spa. Animation team was very engaged with our kid. Cleaning lady did a great job. Bar and restaurant staff were pleasant. All managers are on the ball and english speaking.
Stayed in July 2023
Reviewed: 17 July 2023
Arif
TurkeyA coffee bar should be available. It's a five star hotel and how come no real coffee is available?
Perfect location. Very good staff. Good activities for children.
Stayed in July 2023
Reviewed: 5 July 2023
Kerem
TurkeyThe sea was often turbulent, leading to somewhat murky waters, which was disappointing. We had an unfortunate incident on the first night whereby we experienced numerous mosquito bites, which necessitated a hospital visit for my child. The remaining nights we'd never gone out of hotel building. I would strongly advise bringing mosquito repellent to avoid similar discomforts.
We recently enjoyed a five-night stay, and its positives certainly outweighed its negatives. The beachfront location with its expansive sandy shore was definitely a highlight for us. Our senior suite was comfortable and provided ample space, enhancing our overall experience. The staff was generally very helpful and contributed significantly to our overall positive experience.
Stayed in June 2023
Reviewed: 2 July 2023
Burcu
NetherlandsRooms are too small and needs renovation
Beach and Garden is exceptional
Stayed in July 2023
Reviewed: 1 July 2023
Alper
AustraliaPoor drink choices
Stayed in July 2023
Reviewed: 29 June 2023
Igor
SwitzerlandMusic is a bit loud in the evening, sometimes up until the midnight
Very friendly. We have requested a room change, the Russian speaking lady helped us with that, appreciate it!
Stayed in June 2023
Reviewed: 23 June 2023
Parviz
SwedenPrivate beach and swimming pool.
Stayed in June 2023
Reviewed: 21 June 2023
Anna
CanadaWhat I definitely did not like and needs a lot of improvement is beach area. The sun beds and sun matrasses are destroyed and need to be replaced. They need to be cleaned from the dirt as well. The staff needs to know more English, though it did not cause us any inconvenience to communicate. Cleaning needs more attention, especially balconies. Shower pressure was too low.
The location is amazing and access to the beach the easiest and fastest. You walk through the beautiful green park 2 min and you are on the beach. The hotel main building itself i would rate as 4 star. The corridors and rooms need substantial renovation. The dining area looks great and looks more newly done compared to the rooms. The food was excellent, no complains. If they served Turkish bread, that would have been great! The pool area is nice, and sun beds as well. Animation team is super fun, especially Recep and his team.
Stayed in June 2023
Reviewed: 13 June 2023
Рыков
BelarusBooked transfer from Izmir but nobody come within 2 hr. Taxi from an Airport is 2 times cheaper than the hotel suggested transfer. Can recommend Ercan Alcan. (+90 542 370 1179, WhatsApp) Very friendly and reliable person with a good English. Air conditioner was installed in front of the bed and because of that was useless. Was a bit tricky to sleep without it.
Were here for the 2nd time. Hotel got a significant improvements comparing to 2021. Reinovated canteen and rooms looked better this time. Also there was an amazing animation team. Also there appeared kids area which was really helpful time to time. Equipment like conditioners and TVs is in a much better state. Stuff was extremely polite and friendly.
Stayed in June 2023
Reviewed: 9 June 2023
Emre
NetherlandsLack of staff is felt in activities. Sea is not good for swimming.
Old but good hotel. Food was okay. The staff is also good.
Stayed in June 2023
Reviewed: 4 May 2023
Waja
South AfricaThe quality and flavour of the food could be improved and perhaps slightly less options for lunch and supper as it seemed some dishes that were left over from lunch were served at supper. Maybe if there were less options then there would be fresher food. We enjoyed the omelets and waffles for breakfast.
The room was spacious and clean. The bed wS comfortable. The staff were very friendly and helpful and the resort is very well run and organized. All three meals were decent and plenty to choose from. We thoroughly enjoyed our stay. The private beach was nice and the hotel is not far from Ephesus Ancient City.
Stayed in May 2023
Reviewed: 3 May 2023
Mohamed
Saudi ArabiaThe pillows are too high.
Good meals including breakfast, lunch, and supper. Good facilities for families with children.
Stayed in April 2023
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