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Reviews of Pamukkale Whiteheaven Suite Hotel

Pamukkale Mah. M.Akif Ersoy (pamuk) Bulv. No:27 Pamukkale , 20280 Pamukkale, Turkey

#1 of 43 hotels in Pamukkale

Guests' Choice

Review score

Based on 756 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.4

  • Staff

    9.8

  • Value for money

    9.4

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 29 May 2024

    10
    Book with confidence!
    • Leisure trip
    • People with friends
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing! Best hotel! The location is perfect. Staff are exceptionally kind. Upon our arrival, we were showered with their overwhelming hospitality! Ali, the owner of the hotel, arranged a free ride to Hierapolis. Before our adventure, we were offered apple tea, extra towels for a bath at Cleopatra bath, and a big bottle of water. When we returned to the hotel, we had complementary tea and baklava. The room was clean and spacious with balcony looking over the city. Book with confidence!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Best Hospitality
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The hospitality provided by the staff and owner Ali was exceptional. Rooms are good size, clean, nice view from Balcony. Breakfast was traditional turkish breakfast. I would highly recommend.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    This hotel is also very big and very good in terms of interior and cleanliness. The most important thing is that the own
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is very close to the main tourist destinations, namely Heropolis and the thermal pool and others.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Best location to experience Pamukkale's ruins
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Breakfast was a bit over the top, they brought excess food, Turkish breakfast is rich, but it shouldn't go overboard. We wish they had a heated pool or with the local thermal water

    Ali, the owner, is always present and makes you feel at home. The offered transport into town for dinner, and more importantly to the ruins, which made a huge difference to have the best possible visit. It is a very authentic Turkish hotel, nice local decor

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Great place to stay in Pamukkale.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only one light in the bathroom left the shower really dim. The a/c didn’t seem to work. Thankfully it wasn’t hot while we were there. We just opened a window and turned on our travel fan.

    Excellent location and a clean, comfortable room. Breakfast was amazing. Service was wonderful. The bed was very comfortable.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Amazing hotel, treated so well
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The owner Ali, his family and staff can’t do enough for you. Breakfast was out of this world. Every time you enter hotel you are offered something to drink, even snacks. The pool area has nice comfortable seating, hotel decorated to a high standard. The rooms are large, comfortable, bedrooms cleaned daily with fresh towels, toiletries and water. I can honestly say it has been one of the best hotels I have stayed in. Even though it is a hotel, it felt like I was staying in a family home, I was so well treated. It was a pleasure to stay here. I am sad to be leaving.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was amazing and welcomed us like family. Beautiful location with walking distance to everything in Pamukkale. My son will be visiting Pamukkale in the summer and staying in this hotel. I recommend it to anyone visiting this amazing area.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Memorable stay
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 1 night

    Fantastic kind hearted host

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    The very best of all of the hotels we stayed in in our two week trip around Turkey
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is simply nothing to dislike about this property.

    The property itself is fantastic, but the really truly thing that sets this Hotel apart from all others is Ali and his wonderful staff. There is simply not too much to say to people who treat you like royalty. We both have traveled around the world and seldom have we encountered the kind of hospitality that we received at the Pamukkale Whitehaven Suite Hotel. From our arrival, to breakfast to Ali helping us with all of our travel needs. This is the place that you want to stay when you are going to Pamukkale!

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not for now

    Location for sightseeing, comfortable atmosphere, friendly staff

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location. The owner is professional and very helpful. The breakfast was excellent.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    It was super nice and close to the thermal pools. Breakfast was amazing!!
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The nice staff and the location!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Highly recomended.very nice and helpfull staf.great location.very nice and big room.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice location.god price and value for the money.clean and big room with a nice view.very god and big breakfast.the staff was very nice and helpfull.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice large rooms and close to centre and terasses.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Charming, hospitable and great location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was incredible and hospitality was off the charts. It was raining at dinner time and manager drove us to a great local breakfast.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    Another sweet home away from home
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Not for now

    The location, staff friendly, atmosphere and the breakfast are stunning!

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Comfortable stay in Pamukkale
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and attentive staff! Good location, nice pool and excellent breakfast

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 2 nights

    The room needs a facelift.

    I loved the staff. They made you feel as if it were your home. They had a traditional Turkish breakfast which was quite a production and I thoroughly enjoyed it.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    One of the nicest hotels in Pamukkale and within an easy walk to the Blue Pools and restaurants.
    • Leisure trip
    • Group
    • Twin Room with Balcony
    • Stayed 2 nights

    Rooms here are spacious and well-maintained. The decor is perfect for the location. The breakfast was exceptional. There were easily 20 small plates delivered to each table. Not a buffet but directly to the table. There was plenty for each of the three of us and we couldn't eat all of the food provided. Breakfast included traditional Turkish breakfast offerings. Staff were extremely helpful throughout our stay offering bottled water and directions for local points of interest.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Good place to stay for the night before a day in Pamukkale.
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    It was a bit noisy. Our room was right above the pool and I could hear people talking there until midnight. The walls are also on a thinner side. We woke up (unintentionally) together with the guests in the adjacent room. They were probably also a bit loud packing and getting ready for the day at 5 am.

    Location is great. It’s within walking distance to Pamukkale lower gate and to all the restaurants.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice staff, good place, fantastic rooms

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Very nice place
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great!

    The place is beautiful and very well located. Additionally, the staff were very kind and welcoming.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing in particular.

    The hosts were very friendly, welcoming and kind. The room was spectacular, spacious and comfortable.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    nothing

    The location and the breakfast is very good.They served fully vegetarian breakfast and tried hard to make a lot of varieties. Mr.Oliver & other staff is very good ,helpful.Oliver made our stay very comfortable.He guided about the neighbourhood and also sent to very famous turkish Hammam .What an amazing experience!

    Stayed in March 2024

Showing 1 – 25

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