The blanket had holes, not even a bottle of water was in mini red, no handwashing soap/liquid in the bathroom. WiFi didn’t work at all to order food.

Nothing at all

Stayed in May 2024

There were cockroaches and bed bugs we were bitten and the place was very unclean

Staff were helpful

Stayed in October 2023

Filthy floors, broken lock or door handle, no face cloths, no housekeeping service.

Location/parking

Stayed in September 2023

Expensive, no real conveniences close by, bad amenities. More importantly, tried to charge my card twice and claimed I was a no show.

Its close to the airport so comfortable for travel

Stayed in August 2023

There was bed bugs happily “walking” on the sheets the next morning when we woke up. When we mentioned to the Reception, he said “yeah” we have a few. We also saw an other bug in the bathroom. The hotel is poorly maintained and they know!

The location was perfect as it was very close to the Laguardia airport. There was as Dunkin' Donuts across the street.

Stayed in August 2023

Everything

Nothing

Stayed in August 2023

Was very dirty. I felt that it was wasted my money. The only reason we stayed is because we were too tired from driving traveling. Otherwise we were going to look for another place to stayed.

Ok.

Stayed in August 2023

The evening after I stayed there, my arms had numerous bug bites - likely bed bugs.

Stayed in July 2023

The furniture in the room was dilapidated, the ceiling had unrepaired damage from a water issue above, the paint on the walls was peeling in the main room and bathroom, the bathtub was stained, the doors were falling of their jambs and could barely close, one towel they gave me was missing 15% of its material, and it smelled musty. I realize it was an inexpensive option, but in retrospect, I slept poorly as a result and it would have been worth it to pay $100-$150 to stay at a more reputable place.

The cost was low, but it was not low enough for the poor quality of the facility.

Stayed in July 2023

We had a no smoking room, but as soon as one entered the room there was a strong smell of cigarettes. I mentioned this to the receptionist at checkout and he said that in the final billing 25% of the charge would be removed. This has yet to happen.

No breakfast was offered with the room.

Stayed in July 2023

The premises, room, bathrooms, sheets, pillows, floors, were all extremely filthy and unkept. I didn't feel safe and the person at the front desk charged me twice for the room saying my card had been declined on Booking.com. When I checked my statement, I saw that the charge was indeed made so I returned to him and asked him why he charged me twice and he said that my "expedia" reservation hadn't gone through but my Booking.com had. I didn't understand and asked him to please refund me for one of the fees and he was condescending in saying that I had made two separate reservations when I hadn't. It made me not only distrust the property, but distrust Booking.com

Stayed in June 2023

Bed, furniture, carpet, etc. Reception not clean.

The bed was bending down and furniture old and damaged.

Stayed in June 2023

Service, not even coffee/water was available

Location very near to LGA airport

Stayed in June 2023

The hotel was very run down, the floor swayed when you walked on it (2nd floor of 4 story building). The shuttle that was stated available 24 hours a day looked like it hadn't been used in quite a while and was not in service. It was also directly under airplane path so planes were incredibly loud. For the price and from photos, I assumed we were getting something decent but it was an unpleasant stay. Thankfully we only needed to be there for 8 hours.

There were beds to sleep in and some space to put our luggage. It was also very close to the airport.

Stayed in June 2023

This review has been hidden because it doesn't meet our guidelines.

No towels in the room, the room had cockroaches it was terrible

Nothing

Stayed in October 2022

not clean enough, customer service is not existing, complained about some dirty staff and they didn’t care , I don’t recommend if u have your family ,

location is fantastic , safe place

Stayed in September 2022

the reception area, hallways and our room were all very dirty. they had not been vacuumed let alone shampooed in weeks. there was trash in all the hallways and the floor in the room was covered in food crumbs and trash. the bathroom door appeared to have a feces stain and again the floor was not clean. there were only 1 towel and no washcloths I would not drink coffee from the dirty pot.

the check in agent was friendly and helpful. the sheets were clean.

Stayed in September 2022

It’s a filthy dump.

Nothing

Stayed in September 2022

Dirty. Smelly. A/C off condition.

Close to the airport and grand central expressway entrance

Stayed in September 2022

The facility was not maintained or cleaned properly. The room service was not regular and good, noisy in the early morning as business was getting ready for the day.

No breakfast, location was convenient

Stayed in September 2022

Very outdated, and was unsure of the cleanliness. Our flight was canceled and we had to stay overnight. Our choices for hotels was $400 a night or this one for $200. The bed had no fitted sheet, only a bed sheet covering the mattress, and the mattress did not look very clean. We were only there from 10pm to 5am, but we should have booked the $400 hotel.

Was available on short notice, and the staff was friendly.

Stayed in August 2022

The facility was run down and not very clean. The first room they put me in wasn't even cleaned from the last guest.

Close to Laguardia.

Stayed in September 2022

The toilet was not flushing. Staff not very friendly

Very close to LaGuardia Airport

Stayed in July 2022