777 North West Argosy Parkway, Kansas City, MO 64150, United States of America
#67 of 114 hotels in Kansas City
Guests' ChoiceBased on 305 hotel reviews
7.3Cleanliness
7.8
Comfort
8.0
Location
8.0
Facilities
7.7
Staff
7.9
Value for money
7.1
Free WiFi
6.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Michael
United States of AmericaThe bed is very uncomfortable. It needed to be replaced. It was way too soft and lumpy.
The room was not very clean. When we open the refrigerator, there is food from someone else a good.
Stayed in May 2024
Reviewed: May 5, 2024
Margaret
United States of AmericaThere was no breakfast and no where to get one. not even close by. My shower handle came off . took them forever to fix it. Had my reservation messed up. They couldnt find it in there system.
It was a nice place.
Stayed in May 2024
Reviewed: April 22, 2024
Kelly
United States of AmericaBeds could have been softer.
Room was really nice
Stayed in April 2024
Reviewed: April 4, 2024
Janice
United States of AmericaAmenities not great. Room could have been cleaner.
At the casino
Stayed in March 2024
Reviewed: April 2, 2024
Rick
United States of AmericaI ate at the restaurant Journey. Everything was delicious. My only complaint is I ordered a piece of carrot cake to go. I didn’t eat it that night, but planned on eating in the morning. Once I opened it the next day while still in my hotel room, I found ants crawling over the cake.
Not applicable
Stayed in March 2024
Reviewed: March 27, 2024
Mike
United States of AmericaThe bathroom fan doesn’t work
Location to downtown, had a great time hanging out at the casino
Stayed in March 2024
Reviewed: March 19, 2024
Amanda
United States of AmericaThe two things that I didn’t like was having just 1 entrance to the hotel area and and the fact that not all of the guest floors are card key entry for safety and peace of mind for guest.
The resort features.
Stayed in March 2024
Reviewed: March 5, 2024
Crystal
United States of AmericaI didn’t like that certain amenities were not open as advertised
I love that everything was in one place and I didn’t need to leave for anything
Stayed in March 2024
Reviewed: March 3, 2024
Howard
United States of AmericaI ask for Smoking room when I did reservations on line. Got there didn't provide me smoking room, was disappointed.
The Outside fire location .
Stayed in March 2024
Reviewed: February 19, 2024
Stanifer
United States of AmericaNo shop for snacks or drinks vending machine felt like i was at a over prised basic run of the mill motel
Stayed in February 2024
Reviewed: February 15, 2024
Anthony
United States of Americalocation
Stayed in February 2024
Reviewed: February 11, 2024
Reyn
United States of AmericaI hated the casino it was horrible
It was very nice but the casino was horrible
Stayed in February 2024
Reviewed: February 10, 2024
Sue
United States of AmericaI have not received my $50 damage deposit and told it would be refunded after checkout. I have been waiting for 16 days and was told by hotel it is due to my bank card. I called my bank and was told it has nothing to do with them. I have called 3 times and told the same thing. I am very frustrated with lack of information given at time of check in. The staff should be up front with the amount of time it takes to refund your deposit. It was a beautiful hotel but would not stay again because of this issue.
Stayed in January 2024
Reviewed: February 2, 2024
Jody
United States of AmericaFood was not great. Only had one choice of restaurant to eat at.
Stayed in January 2024
Reviewed: January 19, 2024
Ginger
United States of AmericaShelves in bathroom had layers of dirt. Shower controls were not working properly. First light in hall when you get off elevator on 5th floor has quite a lot of bugs on it. Ordered food to take back to my room, I was not asked what side I wanted, or what dressing, they forgot to give me silverware and tea! When I went from my room back to restaurant I became aware they did not have any more plastic utensils. So I just asked for real silverware since I was staying in the hotel. Went down to get a luggage cart and there was none for over 30 minutes. Need more carts, or a bellman. Some sort of gps system on them so people can’t hoard them.
Room was large. Bed was comfy.
Stayed in January 2024
Reviewed: January 16, 2024
Korina
United States of AmericaIt was very loud on our floor, a man and women singing Gloria for a long period of time.
Stayed in January 2024
Reviewed: December 27, 2023
Chanice
United States of AmericaFront desk staff were not friendly. Also, a hugeee disappointment was that there was no microwave on this property for guests. We wasted a whole meal not knowing we would not have access to a microwave.
house keepers were friendly and bar staff.
Stayed in December 2023
Reviewed: December 11, 2023
Megan
United States of AmericaWasn't very clean in the room itself. Found a spoon in the chair, crumbs everywhere and lots of dust.
Bathrooms are phenomenal
Stayed in December 2023
Reviewed: December 3, 2023
Jazmin
United States of AmericaThe elevator area was not the cleanest and the ice machine was not working.
Everything.
Stayed in December 2023
Reviewed: December 3, 2023
Tiffany
United States of AmericaThe spa has been closed forever. There is no word on reopening. They might as well remove from amenities as it's falsly advertised. Booked for the spa and they can't even open the hot tub?!?!?
Lots of dining options.
Stayed in November 2023
Reviewed: November 30, 2023
Stacy
United States of AmericaNa
The rooms were clean the shower was big and had great pressure
Stayed in November 2023
Reviewed: November 29, 2023
Wynette
United States of AmericaWe stayed for 5 nights and couldn't get housekeeping a single day during our stay. We were told the staff wouldn't enter our room while we were there. I would be more pissed if we were there longer. There were not enough food options in the evening (especially during the early part of the week).
The size of the room was good and the bed was comfy.
Stayed in November 2023
Reviewed: November 27, 2023
Moten
United States of AmericaMicrowaves would be nice .
Stayed in November 2023
Reviewed: September 24, 2023
Michael
United States of AmericaRoom very small for the price, the location, restaurant only serves breakfast on friday & weekends.
The refrigerator in the room.
Stayed in September 2023
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