350 West Overland Trail, Abilene, TX 79601, United States
#14 of 39 hotels in Abilene
Guests' ChoiceBased on 453 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
8.4
Value for money
8.2
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End of dialog contentReviewed: 19 May 2024
Susie
United StatesBreakfast was awesome!! Staff was awesome!! The breakfast lady went above and beyond in her helpfulness!!! Very nice lady!!! Rooms were clean. A few problems- toilet was stopped up. Had to go down the hall and use the public bathroom. No hand-soap in the room. No soap in the soap dispenser in the public bathroom
Stayed in May 2024
Reviewed: 16 May 2024
Bell
United StatesI called on the phone from another BW location and he quickly told me there were no vacancies. So I went to Booking.com and you guys got me a room at the same hotel. We had a problem finding it on GPS. It kept leading us to a vacant lot so we went to another BW that we had passed to ask for directions. I told the man at the desk we were lost and couldn't find the BW. He asked my name and then just starts printing out the paperwork. I said "So is this the BW I'm supposed to be at?" He said yes. That's it. Not friendly. Then the next morning while at breakfast I get an unfriendly vibe too. Haven't felt that in decades.I told my husband "We are the only black people here and I don't feel welcome. Let's get out of here". BTW the lady at the other BW was super friendly. She had that TX hospitality that I expect.
The hotel was clean and comfortable.
Stayed in April 2024
Reviewed: 6 April 2024
Jones
United StatesBreakfast was bad. Food either not done enough or over cooked.
Very clean and good location
Stayed in April 2024
Reviewed: 7 March 2024
Clinton
United StatesCheck in was a hassle; the interface between Booking and BW flawed so it took quite a while to get my room key.
Comfortable after a long day on I-20
Stayed in March 2024
Reviewed: 6 March 2024
Pietro
ItalyBreakfast area could be improved making it less "cold"
Good business hotel. Spacious room. Easy to reach
Stayed in March 2024
Reviewed: 22 February 2024
Renae
United StatesHot tub wasn’t in good shape
Stayed in February 2024
Reviewed: 1 February 2024
Miguel
United Stateswould be nice to have a place to eat by walking distance
everything according to price. Normal breakfast, location is OK
Stayed in January 2024
Reviewed: 17 January 2024
Nancy
United StatesBreakfast attendant was great and very attentive.
Stayed in January 2024
Reviewed: 15 January 2024
Lisa
United StatesHeater in the room was so loud we had to turn it off to sleep.
Large TV, comfortable bed, nice bathroom.
Stayed in January 2024
Reviewed: 8 January 2024
Jerry
United StatesNoise from trucks on I 20, so I played my white noise all night.
Night shift desk clerk was the best! My room was clean and bed was comfortable.
Stayed in January 2024
Reviewed: 4 January 2024
Brenda
United StatesOnly one garbage can in bathroom. Needs to be one in room and bathroom
Breakfast was very good. Staff person was very helpful and cleaning the entire
Stayed in January 2024
Reviewed: 25 November 2023
Laurette
United StatesThere was no TV it was broke and no one cared to fix it...
The quite..
Stayed in November 2023
Reviewed: 6 November 2023
Darvel
United StatesNothing it was nice it was nice
It was good
Stayed in October 2023
Reviewed: 29 October 2023
Veloria
United StatesIce containers Room not cleaned when I ask staff to clean. Maybe they misunderstood.
Friendly staff
Stayed in October 2023
Reviewed: 25 October 2023
Bryan
United StatesThe heavyset lady when we checked in Friday had an attitude about her, very unpleasant. I have never dealt with anyone like that that at that location.
Clean, new, lots of breakfast options, ideal location.
Stayed in October 2023
Reviewed: 18 October 2023
Linda
United StatesNA
Rate Location
Stayed in October 2023
Reviewed: 13 October 2023
Kim
United StatesAll of the NBC stations were blocked and we couldn't do what we went there for to watch the football game in the room it was blocked the Dallas cowboys against the 49ers so we had to go elsewhere that was the only thing wrong.
The breakfast was great though staff was wonderful when you really had a nice time in there it was the last birthday get away from me.
Stayed in October 2023
Reviewed: 7 October 2023
Ogden
United StatesWe did not have but one bath towel and no shampoo but was too late to ask for any. Had to inform them at front desk so we wouldn't be charged for missing towel.
Stayed in October 2023
Reviewed: 7 October 2023
Darlene
United StatesNothing
Where it was located
Stayed in September 2023
Reviewed: 4 October 2023
Rhonda
United StatesAll was good
Great breakfast
Stayed in October 2023
Reviewed: 27 September 2023
Kathy
United StatesLocation
Stayed in August 2023
Reviewed: 1 September 2023
David
United StatesNo soap was provided.
Clean.
Stayed in August 2023
Reviewed: 29 August 2023
Tanya
United StatesComfortable and clean.
Stayed in August 2023
Reviewed: 16 August 2023
Patricia
USAConvenient to my place of employment. Very clean and friendly staff.
Stayed in August 2023
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