1910 Ocean Way, Santa Monica, Los Angeles, CA 90405, United States
#29 of 382 hotels in Los Angeles
Guests' ChoiceBased on 315 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.2
Value for money
7.8
Free WiFi
9.4
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End of dialog contentReviewed: 29 May 2024
Jayne
United KingdomEverything was perfect, but a couple of machines didn't work in the gym!
Exceptional hotel and beautifully maintained to 'as new' condition since its renovation over 20 years' ago. I felt very welcome as a solo traveller and would definitely stay again. The cocktail bar was wonderful!!
Stayed in May 2024
Reviewed: 10 May 2024
Tom
United KingdomNothing
Great location, amazing service, bell staff, receptionist, bar men. / ladies
Stayed in May 2024
Reviewed: 19 April 2024
Tyler
AustraliaNo issues or complaints! If we were being really picky, the shower kind of felt like you were getting hit with a fire hose.
The hotel and room was so beautiful! Staff were very friendly and helpful, the service was amazing! The bed was super comfortable and our room was serviced twice daily!
Stayed in April 2024
Reviewed: 6 April 2024
Anna
United StatesNothing
Beautiful hotel located on the beach. Staff were amazing.
Stayed in April 2024
Reviewed: 20 March 2024
Fabio
ItalyNothing
Casa del Mat is the only place to stay in Santa Monica!!!
Stayed in March 2024
Reviewed: 16 March 2024
Sasha
United KingdomFood needs to be more varied
Classy
Stayed in March 2024
Reviewed: 8 March 2024
David
United KingdomPossibly breakfast a bit expensive.
Spotless clean. Right on beach. Great staff.
Stayed in March 2024
Reviewed: 14 January 2024
Nadya
United StatesBeautiful rooms, great view, loved the lobby/bar, great service, great style (beach but not kitschy)
Stayed in January 2024
Reviewed: 14 January 2024
Heather
United StatesBeautiful property. Location was amazing. Walked everywhere.
Stayed in November 2023
Reviewed: 3 January 2024
Thrasher
United StatesBreakfast prices.
Very nice and upscale, right on the beach.
Stayed in January 2024
Reviewed: 1 December 2023
Michaleen
United StatesEvery time I stay here I say it’s near perfection but I wish you left chocolates like the Ritz does with nighttime turndown! 🤎 The only other issue we had this time is you were VERY busy with some film conference & there were never any servers at the pool like there normally are so both days we had to call room service to have delivery at the pool which at first they resisted but we said there are NO servers at the pool as there should be to place an order.
Stayed in November 2023
Reviewed: 20 November 2023
Sylvi
United StatesN/A
I like that it is right at the beach. It's a great way to start the morning with a nice walk.
Stayed in November 2023
Reviewed: 17 November 2023
Joe
United KingdomEverything
Stayed in October 2023
Reviewed: 11 November 2023
Barbara
United StatesEverything!
Stayed in November 2023
Reviewed: 2 November 2023
Kirk
United StatesDidn’t get great service in the lobby lounge due to a big wedding party overtaking the space between ceremony and reception. Not sure the hotel staff could have done anything different, but when you pay these rates, serving yourself by taking your own order to the bar is disappointing.
Spectacular location, wonderful staff, terrific amenities, and everything we’ve come to expect from this property.
Stayed in October 2023
Reviewed: 25 October 2023
Jenny
United KingdomNothing. It was perfect!
The location is unbeatable. I had a terrace room with direct views of the ocean. The rooms are beautiful as well. Spacious, light and extreme comfortable. The bed was so high there was a little step to get up! The on-site spa was another bonus. I had an amazing facial - perfect way to start my trip after an 11 hour flight.
Stayed in September 2023
Reviewed: 2 October 2023
Kirstin
Canadagreat service
Stayed in October 2023
Reviewed: 28 September 2023
Meaghan
CanadaNothing - I loved everything about my stay here
Our stay here was incredible - the location, the hotel, the amenities and the staff were all amazing. It is 100% worth the price to stay here - I cannot wait to return!
Stayed in September 2023
Reviewed: 26 September 2023
Laura
United StatesI would like more variety of food, and Netflix is not working on the TV.
Beautiful hotel, perfect location, good food. Amazing staff!
Stayed in September 2023
Reviewed: 25 September 2023
Janice
United StatesThe staff was so friendly and helpful.
Stayed in September 2023
Reviewed: 10 September 2023
Martin
United KingdomPool too small
Great location, very comfortable, good being next door shutters
Stayed in August 2023
Reviewed: 2 September 2023
Volkan
SwitzerlandPool & pool area is really small. It comes in pictures across way bigger than it is. And on weekends almost impossible to find a place to sit. And one can not swim in the pool, way to small for that.
Excellent quality of breakfast as well as breakfast location with beautiful view
Stayed in August 2023
Reviewed: 28 August 2023
Gordon
United KingdomWe booked a room that had breakfast "included". Breakfast included meant we had a credit at the restaurant that is open to the public. We each ordered one dish, one coffee and one juice - which didn't feel like a particularly egregious order. Our breakfast credit came to 60% of the bill. So I'm not sure breakfast "included" is particularly accurate. In fairness, as its a public restaurant the quality is higher than a "hotel breakfast" but something to be aware of. Value: the rate was as described and seemed to be in line with other similar quality hotels in LA, but I really don't understand why LA prices are as they are versus similar cities!
Hotel room was lovely ("one of the best designed rooms we've stayed in" according to my interior designer wife) The hotel has a car service which you can use to get to local dinner reservations etc which is a great touch Gym is well-equipped for a hotel gym (albeit very american-style - lots of free weights, less weight machines)
Stayed in August 2023
Reviewed: 23 August 2023
Margie
United StatesNothing!
Professional, friendly and accommodating staff. Excellent customer service. Rooms are nice and bed super comfortable.
Stayed in August 2023
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