10307 North Mall Drive, Baton Rouge, LA 70809, United States
#41 of 75 hotels in Baton Rouge
Guests' ChoiceBased on 164 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.4
Facilities
8.0
Staff
8.4
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 30 May 2024
Asia
United StatesThe ice machines were broken on every floor so you could only get ice from the bar. The elevator was also broken on one side of the hotel, so you'd have to walk to the other end or take the 3 flights of stairs. Lol I took the stairs alot because the elevator would be busy. Also my purchase said breakfast included and then the hotel said no, it wasn't. The pool and hot tub were extremely dirty!! I'm talking black bottom in the hot tub!
The room was large, the outdoor sitting area was nice, the beds were comfortable and the water was hot.
Stayed in May 2024
Reviewed: 10 May 2024
Chelse
United StatesEverything was fine
Didn’t have breakfast the location was nice
Stayed in April 2024
Reviewed: 11 April 2024
Rodger
United StatesThere was nothing I did not like.
Did not eat breakfast
Stayed in March 2024
Reviewed: 6 March 2024
Elizabeth
United StatesThe staff stayed sitting in the back whenever trying to check in. I had to wait 15 minutes to be checked in cause no one was at the front desk. Just the person at the bar was working. The person that checked me in didn’t explain anything about the amenities like the pool. Whenever I went to get something in the lobby to get some water I went to see if I had to pay for it, once again no one at the front desk so I walked out the hotel and then the lady working the bar ran behind me to see if I wanted to pay for the water of course I said well I waited and no one was at the desk she told me I had to come in and wait cause the person working the front desk was on break. I paid $3.50 for a bottle of water which was ridiculous.
The property was Neat Cleaned and Organized and close to the mall.
Stayed in March 2024
Reviewed: 9 February 2024
Danielle
United StatesStaff was great, very friendly. Beds was comfortable. Nice hotel.
Stayed in February 2024
Reviewed: 20 October 2023
David
United StatesStarbucks
All the amenities were not open.
Stayed in October 2023
Reviewed: 5 October 2023
Toynashia
United StatesThe amenities in the hotel wasn’t all the way open and no microwave
Cleanses and locations
Stayed in October 2023
Reviewed: 8 August 2022
Javanna
United StatesSome of the staff wasn't friendly and one staff member was rude to my boyfriend when he asked him a simple question.
Very nice hotel and very reasonably priced. The staff member who checked us in was very friendly.
Stayed in August 2022
Reviewed: 21 April 2022
John
United StatesThe property needs a refresh, paint, carpets, bath rooms, etc.
great staff. attentive and courteous.
Stayed in April 2022
Reviewed: 4 April 2022
Brianna
United StatesVery close to the main road, so it was slightly noisy until about 12 am
Loved that you didn’t have to travel far for food and activities
Stayed in April 2022
Reviewed: 4 March 2022
Nakeisha
United StatesNo complaints.
I didn't have the breakfast. The hotel did meet my expectations, it was clean and the staff was very friendly.
Stayed in March 2022
Reviewed: 16 February 2022
Debby
United StatesI wake up by 5 am. Went downstairs to get coffee because husband sleeps in. Ridiculous they didn’t have a pot of complimentary coffee. The coffee to buy didn’t open until 7. Had to drive to get coffee This is a great chain but coffee is essential when traveling
Stayed in February 2022
Reviewed: 17 January 2022
Patt
United Statesheater broke
unclean had to Lysol and wipe with Clorox wipes
Stayed in January 2022
Reviewed: 4 January 2022
Terry
United Statesclean and comfortable
Stayed in December 2021
Reviewed: 25 October 2021
Latonya
United StatesWas not informed of breakfast availability.
Clean facility and great location. The staff was courteous and helpful.
Stayed in October 2021
Reviewed: 16 October 2021
Antoine
United StatesThe setup
The fire
Stayed in October 2021
Reviewed: 31 August 2021
Falice
United StatesThe price
Didn't eat breakfast
Stayed in July 2021
Reviewed: 24 July 2021
Kathleen
United StatesDidnt like $5 bottle of water. Really?? Will pay attention in future and use tap water. No other complaints
The room was very attractively furnished. As always the beds were very comfortable. The room was clean. Did not use breakfast buffet - had other plans. Pool was and hot pool were used - well maintained. Lobby and seating areas in lobby and down first floor hallway were attractive and comfortable. Appreciate mini fridge.
Stayed in July 2021
Reviewed: 10 July 2021
Bradford
United StatesI loved staying at the Marriott Courtyard on Siegen its the only place I like to stay but the air conditioner wasn't getting cold so it was little hard for me to get comfortable and go to sleep cause I was hot. The next day when I got off the room had not been cleaned and so I had worked 12 hours and didn't have any clean towels. I didn't know I had to request for the room to be cleaned. However when I told them I wanted a new room cause the air didn't worked they accommodated me and gave me another room but it had a weird smell and few roaches on the floor I had to clean.
I love the staff, very friendly and I love the location.
Stayed in July 2021
Reviewed: 5 July 2021
Tabitha
United StatesThe lady at the coffee shop needs to lighten up smile be happy. I know she was probably over worked tired but still she was the first face we saw that morning smile. Plus the coffee was sooo gorss definitely not starbucks taste
I wish I had his name but the young black guy at check in and during our day was so friendly and sweet. Joking around with us and definitely made us feel.welcomed.
Stayed in June 2021
Reviewed: 1 July 2021
Guiselle
United StatesMy key did not work and the staff wasn’t at the desk for like 10 minutes
Clean nice room remodeled.
Stayed in July 2021
Reviewed: 12 June 2021
Medical
United StatesI can’t think of anything to. complain about, Ck. in to check out, was wonderful!
Clean, safe, great staff
Stayed in June 2021
Reviewed: 2 June 2024
Michael
United StatesSmelled of smoke Only 1 bedside lamp Very little counter space Room’s door was so stuck that I went back for another key thinking the key didn’t work. I booked a room with a bath but was given a room with only a shower
Location
Stayed in June 2024
Reviewed: 18 May 2024
Darius
United StatesNothing
Service
Stayed in May 2024
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