2024 Seawall Boulevard, Galveston, TX 77550, United States
#29 of 59 hotels in Galveston
Guests' ChoiceBased on 1040 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
7.9
Staff
8.5
Value for money
7.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Kathryn
United StatesHigh price to park
Beautiful decor
Stayed in May 2024
Reviewed: 28 May 2024
John
United StatesThe staff was young and it seemed the property was under staffed
Old world charm
Stayed in May 2024
Reviewed: 6 May 2024
Gregory
United StatesHorrible shower, especially considering it was a 500.00 room. Rain head switch was broken couldn’t turn off or switch to wall head. Water went from cold to scalding with no ability to control.
Historic beauty located on the beach.
Stayed in May 2024
Reviewed: 20 April 2024
Kathy
United StatesToilet, we asked twice for someone to come fix it and it never stopped running, We could only flush every so often. Also the stainless steel sink is a very bad idea, always looks dirty and not enough space to place toiletries. I had to call to get our room cleaned and get fresh linens. I expected much better than this.
Stayed in April 2024
Reviewed: 19 April 2024
Walker
United StatesRoom was small for the price and no coffee maker in the room.
comfort of the bed was awesome
Stayed in April 2024
Reviewed: 19 April 2024
Kelligan
United KingdomCoffee available earlier. Better coffee and milk in the room.
The history.
Stayed in April 2024
Reviewed: 6 April 2024
Mangi
United StatesIt took a long time for our room to be cleaned.
Stayed in April 2024
Reviewed: 2 April 2024
Michelle
United StatesThey just seem to miss steps the whole way. They really need a toddler/baby pool. It’s not enticing to adults to go to a hot tub that is filled with kids who are wearing diapers. The remote to our TV was missing and we spent time trying to find it and then having to wait to get a new one. The outlets by the TV did not work. Our reservation was for 2 adults yet there was only one robe in the room. When they brought us a second one, it was a flimsy, scratchy, waffle, iron fabric, not plush and smooth like the other one that was in the room. The coffee machine did not work so my husband had to get dressed and go to the lobby to get some. Finally, sleep was impossible as the AC never cooled down. We sleep at 68 degrees and the coldest the room got was 74. They just seemed to lack the small details at $900+ you would think it would be a little better.
Location
Stayed in April 2024
Reviewed: 23 February 2024
Channing
United StatesOverpriced food and overpriced amenities
The elegance ,style ,and cleanliness!!!!
Stayed in February 2024
Reviewed: 2 January 2024
Tomeka
United StatesToo much bright light coming in the room from the hallway at night makes it hard to sleep.
The room beds and pillows were cozy
Stayed in January 2024
Reviewed: 21 December 2023
Mark
United StatesBathroom door didn’t close. Staff sometimes didn’t answer phone
Location
Stayed in December 2023
Reviewed: 8 November 2023
Jerry
United StatesGetting into the facility was a nightmare- all access blocked by a motorcycle rally, finally got to a back entrance after circling the area 3 times- a nice young valet was coming back from the parking lot- and agreed to help us get inside the building
The building restoration is spectacular Comfortable updated rooms
Stayed in November 2023
Reviewed: 5 November 2023
Pamela
United StatesThe rooms were a little small and only a desk chair otherwise you sat on the stool at the end of the bed or on the bed.
Very clean and quiet.
Stayed in October 2023
Reviewed: 15 October 2023
Mather
United StatesWould have liked to be reimbursed for the second night as we were unable to stay 2 nights as planned.
Everything
Stayed in October 2023
Reviewed: 29 September 2023
Beth
United StatesOur room was very small. Also smelled musty.
Beautifully remodeled!
Stayed in September 2023
Reviewed: 18 September 2023
Donald
United Statesour room had two beds and they were too small , will definitely book a room with one bigger bed
Hotel is beautiful, SPA was amazing, food was great !!
Stayed in September 2023
Reviewed: 14 September 2023
Alyssa
United StatesThe pool girl behind the bar was very rude. She definitely did not want to be there. She was rude with me and other guests who also complained(I randomly met them in the pool and that’s the first thing that was mentioned). Also on a weekend you should probably have more staff working at the pool. It took 30 minutes to get 2 drinks and 1 shot!
Stayed in September 2023
Reviewed: 10 September 2023
Sarah
United StatesBathroom had a leak in the ceiling.
The historical presence of the hotel.
Stayed in September 2023
Reviewed: 5 September 2023
Raven
United StatesI did not like being across from the elevator. If I stayed more than one night, I would have asked to change the room.
The room was very nice.
Stayed in September 2023
Reviewed: 3 September 2023
Scott
United StatesOver priced. Could not go to the hotel bar or restaurant since I did not bring a dress or polo shirt with me. Labor day weekend. I was not there for business. No hotel parking. Had to park offsite at a fee.
Very nice and beautiful hotel. Great locations. Friendly staff
Stayed in September 2023
Reviewed: 28 August 2023
Amanda
United StatesThe room was missing fridge, Took three times to get a fridge that belonged in the room. One was too big, second didn't work, and smelled of rotten fish. Finally, they brought a new one. The sink was leaking and clogged, and they fixed that, and then the tub clogged up.
Location was good. Staff was good. Hotel was pretty nice
Stayed in August 2023
Reviewed: 22 August 2023
Cecil
United Statesthe restaurant could have been better.
closeness to beach.
Stayed in August 2023
Reviewed: 21 August 2023
Mitchell
United StatesOur room was right above the area where there was a wedding going on. The music was very loud and made the night not enjoyable.
Very clean and updated looking.
Stayed in August 2023
Reviewed: 1 August 2023
Linda
United StatesPhone didn’t work. Coffee maker didn’t work. Drapes wouldn’t close
Beautiful…great beds
Stayed in July 2023
Bergen, Netherlands
Magione, Italy
Montesilvano, Italy
Flattach, Austria
Cogolo, Italy
Durban, South Africa
Qidong, China
Chiplun, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content