3228 Seawall Boulevard, Galveston, 77550, United States
#19 of 59 hotels in Galveston
Guests' ChoiceBased on 912 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
8.4
Value for money
7.8
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Wendy
United StatesSelf Parking, nearby but have to wrestle luggage, it happened to be raining.
The location to the beach and easy to access.
Stayed in April 2024
Reviewed: 28 May 2024
John
IrelandGreat location beach front.nice walk on seafront
Stayed in May 2024
Reviewed: 27 May 2024
Denise
United StatesThe room was pretty basic
The hotel was decent, but I just didn't think it was a good value for the money
Stayed in May 2024
Reviewed: 12 May 2024
Jane
United KingdomReception staff on arrival, not pleasant, the supervisor told us to get an Uber to Walmart and buy a gift credit card, in order to pay a room deposit, he would not accept cash on this stressful situation, when our credit cards and partners phone had been stolen in another city. He had no compassion. Anyway it turns out the credit card machine accepts google pay, which I used with my phone, he didn't even know this. Terrible service
Hotel, clean and modern, room was great and good location
Stayed in May 2024
Reviewed: 12 May 2024
David
United KingdomLocation
Stayed in May 2024
Reviewed: 1 May 2024
Jo
New ZealandBreakfast was very good
Stayed in April 2024
Reviewed: 21 April 2024
Gary
United StatesParking was separate
Nearly everything
Stayed in April 2024
Reviewed: 16 April 2024
Shawntell
United StatesStaff left me waiting at least 20 minutes to check in and didn’t answer the phone because he wasn’t at the desk
Cleanliness and breakfast
Stayed in April 2024
Reviewed: 5 April 2024
Daniel
United Statesparking
just ok
Stayed in March 2024
Reviewed: 1 April 2024
Linnell
United StatesClose to cruise terminal, beach and hotel was clean.
Stayed in March 2024
Reviewed: 30 March 2024
Duncan
United KingdomNosiy air conditioning kept us awake. Parking not free.
Room was nice, sea view balcony.
Stayed in March 2024
Reviewed: 28 March 2024
Helen
United KingdomLovely breakfast.
Stayed in March 2024
Reviewed: 24 March 2024
Edward
United StatesSTAFF... one in particular. Very slow, could care less that check in took over 30 mins. Ignored other staff wanted to help.
location great
Stayed in March 2024
Reviewed: 18 March 2024
Marsha
United StatesThe breakfast was a little on the cold side
Room was clean
Stayed in March 2024
Reviewed: 14 March 2024
Jerry
United StatesThere was nothing about our stay that we did not like. There are no nearby crosswalks to get across Seawall BLVD, so you have to cross the street at your own risk or walk a good distance to a crosswalk.
We did not eat breakfast at the hotel. We enjoyed the view of the beach from our room. The hotel is in a good location to walk to nearby restaurants and Pleasure Pier.
Stayed in March 2024
Reviewed: 14 March 2024
Michael
United StatesGreat
Stayed in March 2024
Reviewed: 13 March 2024
Russell
United StatesI reserved a room with a king bed and was assigned a room with 2 queen sized beds. I reported this to the hotel staff at the front desk and was told that they had over booked and that was the only available room.
Room was spacious and clean, location was perfect. Hotel in general was very clean and staff were friendly and helpful.
Stayed in February 2024
Reviewed: 7 March 2024
Kathy
United StatesThe pillows were too soft.
The location was phenomenal. Right outside our window was a view of Pleasure Pier except for the days it was foggy and the Pier wasn't visible. You were in walking distance of shops and restaurants and bars.
Stayed in March 2024
Reviewed: 16 February 2024
Patricia
United StatesAdditional charges, especially for parking; coffee maker did work and in-spite of contacting the desk three times, they never came to fix it or replace it. The parking area was not secure. Anyone from the street could access your car.
Stayed in February 2024
Reviewed: 10 February 2024
Jana
United StatesBreakfast provided had a good selection of foods and an adequate seating area.
Stayed in January 2024
Reviewed: 25 January 2024
Eric
United StatesRoom was not available at check in time
Stayed in December 2023
Reviewed: 15 January 2024
Vianey
United StatesWe did not like that there is a $15 parking fee.
Excellent location and great view!
Stayed in January 2024
Reviewed: 24 December 2023
Swanand
IndiaRoom was never get cleaned in 3 days No towels replaced AC filter was never changed
Stayed in December 2023
Reviewed: 1 December 2023
Connie
United Statesamazing location and view
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content