19280 Redland Road, San Antonio, TX 78259, United States
#171 of 318 hotels in San Antonio
Guests' ChoiceBased on 254 hotel reviews
7.6Cleanliness
8.0
Comfort
8.2
Location
8.4
Facilities
7.9
Staff
8.2
Value for money
7.6
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End of dialog contentReviewed: 4 April 2024
Kyra
United StatesWater for shower wasn’t hot early morning
The indoor pool was a plus for the kids and I loved the Terrance on the 2nd floor
Stayed in March 2024
Reviewed: 22 January 2024
Bates
United StatesNo breakfast
Stayed in January 2024
Reviewed: 28 November 2023
Tonie
United StatesN/A
Staff
Stayed in November 2023
Reviewed: 28 November 2023
Linda
United StatesNoise
Customer service
Stayed in November 2023
Reviewed: 23 October 2023
Susan
United StatesLittle cold not welcoming
Very nice building and facilities.
Stayed in October 2023
Reviewed: 21 July 2023
Savannah
United StatesNo complaints.
This hotel is very clean and reasonably priced. The location and amenities are also nice. Staff is always friendly and accommodating.
Stayed in June 2023
Reviewed: 15 June 2023
Pinheiro
United StatesI forgot my toothbrush and the hotel had nothing to provide.
everything was clean and the bed was really comfortable.
Stayed in June 2023
Reviewed: 8 June 2023
Jason
United StatesI enjoyed the staff and the housekeeping
Stayed in June 2023
Reviewed: 8 March 2023
Lena
United StatesLate loud music outside from some of the bars/ restaurants Infront of the hotel.
The hotel was close to the USCIS, so location was perfect for my needs. The room was clean, comfortable bed and pillows. There are places to eat around, some of them are really close. We had a good stay.
Stayed in December 2022
Reviewed: 21 December 2022
Leo
United StatesFor one night is ok
Can a dirty special the carpet and all the corners
Stayed in December 2022
Reviewed: 21 July 2022
Murillo
United StatesThe bed was very comfortable. And the hotel was conveniently located for o ur trip
Stayed in July 2022
Reviewed: 10 July 2022
Techla
United StatesThe AC unit was really loud.
Stayed in June 2022
Reviewed: 28 June 2022
Mark
United StatesThe room had a few minor maintenance issues that I mentioned to the front desk, but no show-stopper. I wasn't charged for my breakfast after I got a "slip" so I had to bring this to the attention of the desk clerk when I checked out. I assume someone in another room got charged for my breakfast as well.
Clean and comfortable.
Stayed in June 2022
Reviewed: 25 June 2022
Kennedy
United StatesThe business chair was a little beat up.
The facility was good. Good shape. Clean
Stayed in June 2022
Reviewed: 24 June 2022
Annette
United Statesthe carpet smelled like mold
excellent customer service
Stayed in June 2022
Reviewed: 20 May 2022
Carter
United StatesBreakfast was the same as you get at other hotels included in the price of your room. Not worth $12.95 for sure. Room could have been a little cleaner.
Staff was excellent. Friendly and informational. Good location for our stay. We felt safe.
Stayed in May 2022
Reviewed: 24 April 2022
Ignacio
United StatesIt’s not that close to San Antonio Downtown and there is no drinking water as courtesy in the rooms.
There is a lot of parking space
Stayed in April 2022
Reviewed: 23 April 2022
Ann
United StatesA couple of things need fixing in the bathroom
Nicely furnished
Stayed in April 2022
Reviewed: 18 April 2022
Marivel
United Statesrooms needs to be touched up
lobby was nice
Stayed in April 2022
Reviewed: 16 April 2022
Tehja
United StatesThe jacuzzi doesn’t working
Stayed in March 2022
Reviewed: 19 March 2022
Tiffany
United StatesI got charged twice on my card...also the rooms were not clean and neither were the bathrooms. It was very loud all hours of the night.
Stayed in March 2022
Reviewed: 18 March 2022
Jaynell
United StatesNot enough hot water
Didn’t eat breakfast
Stayed in March 2022
Reviewed: 8 March 2022
Ann
United StatesCarpet needs to be replaced. Pricey for the aged facility.
Friendly and courteous staff, good breakfast, clean room
Stayed in March 2022
Reviewed: 1 March 2022
Muehl
United Statespoor fitness center
clean well kept.
Stayed in February 2022
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